I can't send or receive emails on iphone and ipad air

I can't send or receive emails on my iphone 5s and ipad air, I'm not very technical but have tried everything i know including resetting both products. I desperate for help as currently recovering from spinal surgery as left paralysed at mo, so both items are my lifeline outside of hospital and intense residential physio.....help!
Many thanks and kind regards. Tracey.

Hi, and thank you for replying. I have a .com address and somehow (goodness knows how I managed it an @cloud too) in the 3/4 weeks before this happened it seemed every 30mins I kept being asked for passwords, very annoying but not sure if relevant?

Similar Messages

  • HT1430 Since downloading updates for ios 6.0.1 can not send or receive mail on iPhone and iPad

    Since downloading updates for ios 6.0.1 can not send or receive mail on iPhone and iPad

    Is this on wifi or cellular data?
    Have you tried a reset? Hold down the home/power button until you see the apple logo and then release, then wait for the phone to boot back up.
    Have you gone into the email settings and making sure the password are still there?

  • I can't send or receive emails on iphone or ipad

    I can't send or receive emails on my iphone 5s and ipad air, I'm not very technical but have tried everything i know including resetting both products. I desperate for help as currently recovering from spinal surgery as left paralysed at mo, so both items are my lifeline outside of hospital and intense residential physio.....help!
    Many thanks and kind regards. Tracey.

    Hi Have you got WiFi or just a mobile signal If you can get a good mobile signal  but no wifi you need a WiFi dongle Not the plug in type the stand alone one you can run upto 5 devices at once You can get one on contact  or PAY& GO Ask someone to get one for you from shop go for the best  Mobile signal were you need to use it If you are in the UK EE on 4G are best. Hope you get better soon. Cheers Brian

  • TS3899 Can't send or receive email on iPhone 5 nor my iPad 2?  Tried hard resetting, deleting account then adding again-- no luck!  Please help!!

    CAn someone please tell me how to fix my email problem-- all of a sudden I can't receive or send email-- it's an Apple problem-- cause I can get online-- tried the hard reset and deleting account and adding again-- no luck
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    you still didn't answer the question.... unless you mean to say that you have an AT&T e-mail account. (e.g. @att.net)
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    I can not receive or send email from my Iphone.  Microsoft had server issues, says it is fixed but still can not send or receive emails.  Anyone else having this problem?

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    Hi,
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  • I can't send or receive emails from my Ipad. Support didn't fix it

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    I don't fully understand what the System Reset does but I've found that it cures many ills.  It's easy, quick and harmless:
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    A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
    Also, you might wish to download the iPad-2 User Guide.  Pay special attention to page 162.  Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
    http://support.apple.com/manuals/#ipad
    Finally,  the User Guide can be downloaded at no charge via iBooks and a less   comprehensive version of the Guide is included as a Safari bookmark.

  • My iCloud email account dropped out yesterday.  I can't send or receive emails - any ideas who to get it back?

    My iCloud email account dropped out yesterday.  I can't send or receive emails - any ideas who to get it back?

    I am using imap on all my other devices.  I use a Google domain email address.  The only divice I have that will not sync is this older generation iTouch. The version without the camera. Model PB528LL.  I know my email address is correct and the password works everywhere else.

  • TS3276 I've tried everything in this article and still can't send or receive email. I also contacted my provider and everything is working on their end. Does anyone have any suggestions?

    I've tried everything in this article and still can't send or receive email. I also contacted my provider and everything is working on their end. Does anyone have any suggestions?

    Went to Apple Genius Bar. Info from them plus my provider resolved the issue

  • I can't send or receive emails from my Mac...please help

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    OS X Mail: Troubleshooting sending and receiving email messages

  • Since upgrading to IOS8 I can't send or receive emails.  Can I uninstall?

    Since upgrading to IOS8 I can't send or receive emails. Can I uninstall?

    That's strange.
    I bet you updated your iPad without using iTunes.
    Anyway
    No, you cannot uninstall iOS 8 and downgrade to iOS 7, but you can try reinstall iOS 8.
    I would suggest you to do it from DFU mode.
    Here are some things you need to know before proceeding:
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    If you choose to backup on iTunes, you will NOT lose your Apps. Anyway, if that happens someway, (it shouldn't happen, don't worry) you can download them later for FREE.
    Here's how to proceed:
    -First of all, as usual, do a complete backup of your device either on iCloud or your iTunes (i personally suggest iTunes. If iTunes asks to backup Apps, agree.)
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    -Once your iPad restarts, you will be guided to the configuration of your iPad. When it asks you if you want to configure it as a new iPad or restore from a backup, choose the iTunes or iCloud backup depending on where your backup is.
    -Wait for iTunes to restore your device.
    You're done!
    Now test your device and let me know if everything works well!
    Cheers, @tooFrozen

  • Are there any known conflicts between Mountain Lion and Microsoft Outlook for Mac? After installing, I can't send or receive eMails

    Are there any known conflicts between Mountain Lion (10.8.3) and Microsoft Outlook for Mac? After installing, I can't send or receive eMails. Using a Macbook Pro.

    Is this a recent problem or has it been going on for some time.  If you just updated to ML, you might want to confirm that you've update to the latest MS Office / Outlook patches.

  • I can't  send or receive emails, it says can't conect to the server?

    I receive the email from iOS diagnostic but not on my iPad since I can't send or receive email

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Using a POP account with multiple devices
    http://support.apple.com/kb/ht3228
    iOS: Adding an email account
    http://support.apple.com/kb/HT4810
    iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
    http://support.apple.com/kb/ht1694
    iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
    http://support.apple.com/kb/TS1944
    Server does not allow relaying email error, fix
    http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
    Why Does My iPad Say “Cannot Connect to Server”?
    http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
    How to Delete Email on the iPad
    http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
    How to Mass Delete Emails from iPhone and iPad Inbox (with video)
    http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
    How to add, send and open iPad email attachments
    http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
    How to Sync Contacts with Your iPad Using iTunes
    http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
    iOS: ‘Mailbox Locked’, account is in use on another device, or prompt to re-enter POP3 password
    http://support.apple.com/kb/ts2621
    iCloud: Create a group and add contacts to it
    http://support.apple.com/kb/PH2667
    eMail Groups - You can use a third party app that many users recommend.
    MailShot -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    Group Email -  https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
    http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
    How to delete an email account on your iPad
    http://www.shoppepro.com/support/knowledgebase/228/How-to-delete-an-email-accoun t-on-your-iPad.html
     Cheers, Tom 

  • I gave my ipad 2 to my brother last month. After that he erased all content and settings, sign in with his apple id. The next day until now, I found out that I can not udpate my apps both on my iPhone and iPad Air. What should I do? Thank you in advance.

    I gave my ipad 2 to my brother last month. After that he erased all content and settings, sign in with his apple id. The next day until now, I found out that I can not udpate my apps both on my iPhone and iPad Air. I had create new apple id, change my password, delete the icloud acc. But still I can not update my apps. I have many of red notifications on iPhone and iPad Air. What should I do? Thank you in advance.

    1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
    2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
    Is your iPad working?

  • How do we split our iCloud accounts but keep one iTunes account so we can share purchased content for our multiple iPhones and iPads?

    How do we split our iCloud accounts but keep one iTunes account so we can share purchased content for our multiple iPhones and iPads?

    You can migrate a copy of the data to a new account, then delete the other person's data from each account.  To do this, on the phone that will be changing accounts, if you have any photos in photo stream that you want to keep on the phone, save these to your camera roll by opening the photo stream album in the thumbnail view, tapping Edit, then tap all the photos you want to save, tap Share and tap Save to Camera Roll. If you have any synced notes that you want to keep on the phone, email these to yourself so you can create new notes in the new account.
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    Finally, to un-merge the data you will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the data you don't want (such as deleting your wife's data from your account, and vice versa).

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