I can't sign into iClouds, iMessages and other apple utilities except mac app store.
I can't sign into any apple utilities except mac app store. I guess it is happening as i have a very poor internet connection. Please Help
What is the full text of the message that you are getting ?
Messages about countries usually refer to the country that you have on your iTunes account. You have your correct billing address on your account, and you are in that country ? If you can't log into your account directly on your phone to view/correct your address details (e.g. via Settings > iTunes & App Store), then can you do it via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com ?
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MacBook Pro keeps asking to sign into iCloud, iMessage, and FaceTime
My wife's MacBookPro11,3 keeps asking her to sign into iCloud, iMessage, and FaceTime, non of which she uses. She keeps clicking on cancel, but they just keep popping back up, one after the other. She is using OS 10.9.3. Any suggestions how to stop this non-stop cycle? We've tried re-starting the computer, but that didn't help. I didn't see anything in preferences that I could turn off. She has just moved the pop-up window over to the edge of the screen so she can keep using the computer. Thanks.
Do you mean logging in and out of the MacBook Pro, or in and out of iCloud, iMessage, and FaceTime? I will have her try logging in and out of the MacBook Pro.
Thanks for the suggestion. -
HT204408 How can I sign into both iMessages and FaceTime?
I somehow lost connection with both iMessages and FaceTime on my iMac and now unable to sign in. I am able to access both the App Store and iTunes Store with my Apple ID and password. I went through the steps suggested in the help section (TS3970) and all appears fine. I am operating on a iMac running OS X Yosemite version10.10.2 I do not experience any problems on my IOS devices (IOS 8) running iMessages and FaceTime if this means anything.
I of course already checked and I also checked iTunes, where else can I check?
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Updates for unrelated and unauthorized apple ID on mac app store
Hi,
I am having a queer issue with the mac app store.
When I go to the updates tab in the mac app store I see an update for twitter app v 2.1.1.
Now the twitter app on my apple ID has already been updated to 2.1.1 (I have checked in the get info on the twitter app).
As soon as I click on update I get the dialog box of username and password, only in the username tab I see a different apple ID.
It as a gmail ID which does not belong to me and neither has such an apple ID been authorized on my mac.
I tried contacting apple email support for the mac app store twice, writing down my problem in detail. However I didn't get an acknowldegement mail both times (I checked junk mail).
Is Anyone else having a similar issue? Is this an indication of some sort of hacking?
I am running the Mac OS Snow Leapord 10.6.8
Now I'm just hoping maybe updating to Lion might solve this issue.Thanks for the reply and sorry for the delay in replying, i have be away on vacation.
To my knowledge I have not downloaded any trial apps form other than from the app store. its a mystery. I just want to get rid of this twitter app so that i can download the safe version. -
HT3529 Can't sign in to imessage though my apple id is ok for store
My apple ID works fine for the app store
When I activate imessage on my ipad under IOS 6.0.1 it says...
iMessage Activation
The user name or password for
"[email protected]" was
incorrect. Try again.
I can sign into iMessage using another persons apple id and it works finehttp://www.apple.com/support/icloud/systemstatus/
Both are down right now.
System Status
Current
iCloud: iMessage - Users Affected: Some
11/18/2012 13:34 PST
Users are unable to use iMessage. Normal service will be restored ASAP.
iCloud: FaceTime - Users Affected: Some
11/18/2012 13:33 PST
Users may be unable to place FaceTime calls. Normal service will be restored ASAP. -
I can't sign into iCloud because my Apple ID doesn't work there. For some reason it gave me a .mac email and I don't remember the password. When it gives me the option to reset my password, it's my Apple ID password which I don't want to do. I have ended up chaning my Apple ID 3 times lately and I still can't get to my cloud management. What do I do?
Check if your Data and Time, and Time Zone are set to automatically: OS X Yosemite: Set the date and time on your Mac
Is this issue also appearing on new user account:
Isolating an issue by using another user account - Apple Support
Mac OS X: How to troubleshoot a software issue - Apple Support
Is this issue also appearing in safe mode: OS X: What is Safe Boot, Safe Mode? - Apple Support -
I can't sign into my iMessage I am putting in the right password and email address but very time I want to sign in it says
" iMessage Activation
An error occurred Try Again"
This is really frustrating and I need it fixed if you can help me please tell me!!!!
ThanksHere is a solution that worked for me, after nothing else would. Log out and back in to iTunes on your Mac/PC.
I had exactly the same problems as above, and no amount of network changes or even a full restore would help.
Finally, I went back to my PC, launched iTunes, logged OUT of that, then signed in again, this time with the new password.
Then I had to go back, and properly close Facetime and iMessages and sign in. It worked fine after that.
(To properly close an application, double click the home button, then hold down on the facetime app logo in the multitasking bar at the bottom, then press the tiny symbol.)
Best of luck. -
I changed my Apple ID and password. Now I can't sign into icloud on my mobile devices. They have my old id and I can re her the old password for icloud.
Hello Martin,
Thank you for the details of the issue you are experiencing with your iCloud account on your Mac. I recommend signing out of iCloud first:
On your Mac, open iCloud preferences, then click Sign Out.
iCloud: Change iCloud feature settings
http://support.apple.com/kb/PH2613
If you are still being prompted for your password, I recommend the steps in the following article (this article refers to an iOS device, but the steps are still relevant for your Mac as well):
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I can sign into and use iTunes but I can't sign into icloud.
I can sign into and use iTunes with no trouble but I can't sign into icloud. It makes me think I must have a different password. I go to the reset password area and choose via email but the email never comes. It's not in junk. I don't know what to do
Hi Adam ...
Make sure you have logged out of the iTunes Store then try logging in to the App Store.
And try deleting the cache associated with the App Store.
Quit the App Store if it's open.
Go to ~/Library/Caches/com.apple.appstore/Cache.db
Move the Cache.db file from the com.apple.appstore folder to the Trash.
Relaunch the App Store. Click Account right side of the App Store window and see if you can login. -
Still can't sign into icloud in system preferences after many calls with support. Beyond frustrated!
Do you have 2-step verification on for your Apple ID? I may have a solution.
When I upgraded to Yosemite and subsequently updated my Apple ID, I would get errors when I tried to sign into iMessage and FaceTime using my apple ID (and my new password), I similarly was not able to sign in. On FaceTime, I would get errors like "unable to sign in at this time" or some times just nothing at all (the spinning 'processing' graphic would grind away until it presumably just timed out).
Turns out that I enabled 2-step notification on for my Apple ID (totally forgot about it, I set it up a couple years ago), and apparently the regular Apple ID password that you choose is not usable when you try to log in to iMessage or FaceTime through the programs themselves (intuitively, this makes sense since these programs do not have a way to prompt you for the "2nd step" code).
To solve, you have to log in to your Apple ID online (appleid.apple.com or whatever), and look for the option to "Generate App-Specific Passwords". These are unique, random passwords which are made to work around issues like these since they can be used in iMessage or FaceTime or what not. This is the same idea as to what you have to do to log into gmail on your iPhone if you have Google 2-step verification on.
This solved my issue (after lots of swearing and hair pulling!). Would have been nice if a I got some sort of warning when updating my Apple ID password that "Hey, you have 2-step enabled. Go make some app-specific passwords or you will lose 5 hours of your life trying to solve this mystery"
Hopefully this may solve yours -
when i sign into icloud it says my apple id is okay but i do not have icloud and it will not prompt me to set it up
You can't setup an iCloud account using a PC. You need a Mac, or an IOS device. You can sign into iCloud on your PC once you open an account.
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Can't sign into iCloud in the pref pane.
I can't sign into icloud in the pref pane. I get a pop up asking me to log in again and under the username and password it says my user or password in invalid. This is kinda curious since I can login with the same user/pass to itunes store and icloud on my ipad. On my wife's user account I was able to set up her icloud with no problems. Any suggestions?
D. Barbee
Imac i7 OSX 10.7.2I'm having the same problem. Did you find any solution?
All services connected to my Apple-ID works fine, apart from login into iCloud prefpane.
I tried creating a new user, and that could actually log into my iCloud account. But my main account is having this problem though. -
I can't sign into game center and the app store?!
Hi
I have a mac book pro which is about 1year and 2months old and I recently purchased and dowloaded the new mac osx mountain lion using the app store. I followed every step and agreed to all the terms and conditions. However now i cannot access the app store and I cannot sign into game center.
Firstly, when i open the app store it says 'cannot connect to the app store' but somehow it can tell me that there is an update available. I have never had the problem before.
Secondly, with game center I can open it but when I type in my apple ID and click sign in nothing happens.
Help would be appreciated.
ThanksHi, bamboo64.
Try closing all open applications in multitasking and power cycling the device. Once this is done test the results. If the issue persists, I have included a couple troubleshooting articles that I would recommend going through.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H. -
I can't sign in to imessages and face time with my apple ID, how i can fix it ?
I can't sign in to imessages and face time with my apple ID, how i can fix it ?
Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
HT4436 I can't sign into icloud I live in Canada.
I can't sign into icloud I live in Canada.
Hi Jescore79,
Thanks for visiting Apple Support Communities.
The steps in this article can help if you're not able to sign into iCloud on your iPad:
iCloud: Account troubleshooting
http://support.apple.com/kb/TS3988
Regards,
Jeremy
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