I can't switch my phone on!

I dropped my phone, no apparent damage to actual phone as it's kept in a case.  I haven't been able to switch it on since, no sign of power or anything! Help!

Plug it in to power for at least 15 minutes.  If it doesn't come on, try a Reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.

Similar Messages

  • I am on a plan with a basic phone that is breaking. I was given a smartphone that belonged to a relative that is now deceased, (they used the phone since they have passed it is deactivated.) how can I switch my phone over and is there anyway to avoid a da

    I am on a plan with a basic phone that is breaking. I was given a smartphone that belonged to a relative that is now deceased, (they used the phone since they have passed it is deactivated.) how can I switch my phone over and is there anyway to avoid a data package/plan?

    What is your current plan?  In some cases it can be cheaper to move to a More Everything plan with an out of contract line. With More Everything, you will get a $15 per month reduction in line fee with a minimal data. 

  • I have restored my iphone and its saying time remaining is about 24 hours can you please help. can i switch the phone back on ? please help ??? :(

    after there being an error in trying to update the software it said i have to restore my phone which i have done but says time remaining is about 24 hours . can you please help ? i just want to switch my phone on again .

    Hello lyndsey1430,
    From what I can gather, it sounds like you're having issues restoring your device. After reviewing your post, I have located an article that can help in this situation. It contains helpful advice concerning recovery mode:
    If you can't update or restore your iPhone, iPad, or iPod touch
    Use recovery mode
    You might need to use recovery mode to restore your device in these cases:
    iTunes doesn't recognize your device or says it's in recovery mode.
    You see the Apple logo onscreen for several minutes with no progress bar.
    You see the Connect to iTunes screen.
    Learn what to do if you see the progress bar onscreen for several minutes.
    To put your device into recovery mode, follow these steps:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes. 
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again. 
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.
    Get more help
    Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
    If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • How can I switch my phone from blackberry to galaxy s4 mini? Just change SIM card?

    Hi,
    I'm using Blackberry curve 9370 and wanna change it to Samsung galaxy s4 mini. I've purchased s4 mini and not yet received it. So, when I receive the new s4 mini, how can I switch it? Just change SIM card? Both SIM card sizes are the same? Or should I visit nearby verizon store? Please guide me. Thanks in advance!

        Congrats on your new phone MIn-Sun. Since your changing from a Blackberry device to an Android device you will need to make sure all your contacts are backed up. You can use backup assistance to save your contacts and restore them on your Android phone. If you're unsure you can definitely visit a store location in your area. Here are some steps http://www.verizonwireless.com/support/how-to-get-backup-assistant-blackberry/ .
    Kinquana_VZW
    Follow us on Twitter @vzwsupport

  • Can I switch my phone number between two lines(not just between phones)?

    I have 4 months left on my current plan. I would like to take advantage of current holiday sales to get the droid razr for cheap. I am considering adding an additional line to my plan to get the upgrade. The problem with this is that I either have to use the new number and let my other contract end or continue on with my current number and pay for 2 lines for the next 2 years. I noticed that verizon lets you switch the phone number that is associated with your line. Would I be able to add an additional line to my plan and then switch the numbers between these two lines? Essential line A has number A and ends in 4 months, line B has number B and ends in 20 months, and I want to make it so that line B has number A and then only pay for line A for the next 4 months. Is this possible?

    Verizon does not allow you to switch numbers since they are tied to your contact. However, there's a work around, because Verizon does allow you to port a number from another carrier to overwrite the existing number without changing your contract. So here's what you need to do:
    1. Get the Razr cheap like you wanted on a secondary line;
    2. Wait for 4 months so your main line contract is up;
    3. Port out your main line number to another carrier, for example, Pageplus;
    4. Wait till your bill cycle is passed and port that number from Pageplus to Verizon, overwrite the number on secondary line.
    After step 4 you will have your main number back on the line with the Razr.

  • 3 Phones on current family plan - Can i Switch a phone(#) without penatly?

    Here is the situation:
    My girlfriend pays for the Family Plan and has 3 phones on it (hers, her mom's, and her EX-boyfriend).
    I have an individual account which I am currently eligible to update my phone (which i wanted the Droid X), BUT my contract ends in MAY I believe.
    Her ex-boyfriend refuses to give the phone back as well as refuses to pay his part of the bill (it being in my gf's name, she is kind of stuck paying his part).  So, my question is:  What is the most economical way for her to deal with it???
    I believe she still has quite awhile until the contract ends, so it's NOT worth her paying the bill each month, BUT she also does not want to cancel his phone because of the early termination fee.
    Are there any ways for her to get out of this WITHOUT a fee (keeping her other 2 phones on, but getting rid of HIS)?
    MY idea was:   taking his phone (and changing the number figuring that way the fee would probably much less - just the cost of a number change, BUT he is not giving the phone back).....
    Is there any way Verizon would cancel his phone/# and add mine (guessing i'd have to wait until MAY   ), and not add a fee since it would still be 3 phones?
    Any other ideas would be GREATLY appreciated!

    jbluemke wrote:
    Here is the situation:
    My girlfriend pays for the Family Plan and has 3 phones on it (hers, her mom's, and her EX-boyfriend).
    I have an individual account which I am currently eligible to update my phone (which i wanted the Droid X), BUT my contract ends in MAY I believe.
    Her ex-boyfriend refuses to give the phone back as well as refuses to pay his part of the bill (it being in my gf's name, she is kind of stuck paying his part).  So, my question is:  What is the most economical way for her to deal with it???
    I believe she still has quite awhile until the contract ends, so it's NOT worth her paying the bill each month, BUT she also does not want to cancel his phone because of the early termination fee.
    Are there any ways for her to get out of this WITHOUT a fee (keeping her other 2 phones on, but getting rid of HIS)?
    MY idea was:   taking his phone (and changing the number figuring that way the fee would probably much less - just the cost of a number change, BUT he is not giving the phone back).....
    Is there any way Verizon would cancel his phone/# and add mine (guessing i'd have to wait until MAY   ), and not add a fee since it would still be 3 phones?
    Any other ideas would be GREATLY appreciated!
    Your GF AGREED to pay her ex's phone bill for two years. She is stuck with it.Changing numbers or replacing with your phone will not eliminate the responsibilty she agreed to.
    Some ideas, her and him could do an assumption of liability if he is willing... I suspect he wont.
    What I am going to suggest MAY force him to take the phone onto his own contract..... Suspend the line. She can choose to continue to pay or not. Without paying she can go three months and the contract is extended three months. Bit if he wants his number bad enough he may agree to take the line over when he finds the phone is DOA.
    if he refuses to take the line, She needs to decide which is cheaper, paying the monthly bill (which if she suspends and still pays, she can choose a much lower plan) or whether the ETF is cheaper.  But no matter what, short term I would suspend the line so it does not work.

  • I tried updating software on my iphone and it did not work. My handset has had the picture of the usb cable asking to connect to itunes for hours and i can not switch my phone off or reset it. Please help!

    I tried updating iphone software and it did not work. It just shows connect to itunes with usb cable on the handset. I have tried for hours to try and turn the hanset off and troubleshoot but nothing works. The connect to itunes display can not be over-ridden.
    Please help!!!

    oh and the device is not being recognised by itunes now either.

  • HT204053 Can you switch the Apple ID your current phone is backed up on?

    I have always used my the same Apple ID as my dad for my phone, but I recently updated my phone to the IOS software. After my phone was updated my phone's contacts and my father's combined so we both have each others. Also, we are both recieving each others text messages. How do I fix this? Is it necessary to create a new Apple ID with a different credit card and then switch my phone to that ID?

    Set up his iCloud account in Settings>iCloud and turn on Find My iPod.  You can then download and install the free Find My iPhone app from the app store on both your iPhone and iPad.  Then sign into his iCloud account on the Find My iPhone app and you should be able to track his iPod Touch as long as it has a connection to the internet.

  • When I set up email for the first time, I had to enter a 4 digit pin. Since then, every time I switch my phone on, I have to enter this pin.   How do I remove or bypass the pin so that I can switch on the Iphone without having to first enter a pin?

    When I set up email for the first time, I had to enter a 4 digit pin. Since then, every time I switch my phone on, I have to enter this pin.   How do I remove or bypass the pin so that I can switch on the Iphone without having to first enter a pin?

    Go to Settings>General>Passcode Lock>tap Turn Passcode Lock Off, enter your "pin".
    Edit:  Are you saying you are getting a prompt for your email pin, or are you talking about the passcode lock that appears when you turn the phone on?

  • Can I switch out my current phone with another color?

    Can I switch out my current phone with another color? I have black and I would prefer the silver. My parents got it for as a surprise so I didn't speak up and tell them I didn't like the color. So I have been using it for about a month. Can I just take the chip out and put it into another phone of a different color or no?

    You can purchase an iPhone in any model, color, and capacity currently available.
    You can purchase a case to put the device in and simply forget about the color of the device.

  • I have iphone 4s, wife has iphone 4 and I want to switch phones. She works and I am retired. She needs Siri. How can I switch phones so all data is switched correctly?

    I have iPhone 4s, wife has iphone 4. She works, I am retired. She needs Siri. How can we switch phones and get all data, contacts, calendars, etc to switch correctly?

    First make sure both iPhones are using the lastest iOS 5.1.1. Secondly make sure all of your data is backed up in separate iCloud accounts one for each user. Make sure that you are all of the options in iCloud are on. Then you have to switch the sim cards.
    http://support.apple.com/kb/HT2309
    http://support.apple.com/kb/HT5163
    This page will take you though the steps of backing up data and then restoring the data on both iPhones. Make sure to read everything before you start the process it is fairly straight forward.
    http://support.apple.com/kb/HT4137
    You can use iTunes to restore or the iCloud option. I find that iCloud is much easier to setup but it requires wifi.

  • My iPhone 4 has lost SIM connection several times over the past week when the phone is left on continually. I have had the SIM checked and it was not the source of the problem. I have found that I can reactivate the SIM by switching the phone off and on.

    My iPhone 4 has lost SIM connection several times over the past week when the phone is left on continually. I have had the SIM checked and it was not the source of the problem. I have found that I can reactivate the SIM by switching the phone off and on again. Has anyone else experienced this problem and if so, is there an easy fix. I have been advised by Apple that the latest IOS update may overcome this situation but I'm only on slow download speeds and 690 Mb would take forever. I would appreciate any advice.
    Best regards,
    Rob.

    PinguXeF wrote:
    , while I have taken a backup of the iTunes Library,
    this means nothing if it was not done correctly...
    To have  EVERYTHING on a New Computer...
    From your OLD computer...
    Copy your ENTIRE iTunes FOLDER to an External Drive... and then from the External Drive to your New Computer..
    Full Details Here  >  http://support.apple.com/kb/HT1751

  • Can I switch my go phone iPhone 4 to an iPhone 6 witch already has a SIM card that isn't in use?

    Can I switch my go phone iPhone 4 to an iPhone 6 witch already has a SIM card that isn't in use? Or do I have to buy a whole new go phone SIM card to fit the iPhone 6

    Only if the SIM is a gophone SIM. If it is not a gophone sim, it will not work on gophone system. Go to a corporate store and they will give you the proper SIM to use on gophone service.

  • My iPhone continually shows me an Invalid SIM message or SIM Failure.  If I switch my phone off and then back on it works ok for a maximum of 10 mins, and then I get the same message appearing.  How can I resolve it?

    My iPhone 4S keeps on giving me an error message about my SIM Card.  It either tells me invalid SIM or SIM Failure.  The only way i can rectify this it to switch my phone off and then back on again, but this resolve only lasts for 10-15 Mins, and then the same error message appears.  Any ideas on the best way to rectify my alleged SIM card issues?
    Many Thanks

    i Had a simular issue years ago with my blackberry on ATT.  As it turned out, my SIM had some issues.  I would head over to your carrier and get a free sim replacement.   It could be a phone or SW issue, but the Sim is my first guess give my experience

  • I recently had my iPhone 5c screen replaced. When I switch the phone on all I can see is a dark blue/navy backlight on the screen. The phone powers on although I can't see the apple logo. I can ring the phone a bad Siri is fully functional.

    I recently had my iPhone 5c screen replaced. When I switch the phone on all I can see is a dark blue/navy backlight on the screen. The phone powers on although I can't see the apple logo. I can ring the phone a bad Siri is fully functional. 
    I Have tried to soft rest it but it does not work.
    can anybody help?

    Belly114 wrote:
    Unfortunately because you have violated the warranty - it will cost £216.44. See https://www.apple.com/uk/support/iphone/repair/screen-damage/
    Unfortunately, since an unauthorized party opened it, Apple won't have anything to do with it at all. It's not eligible for an out of warranty replacement.

Maybe you are looking for