I can't sync music and get an error message when I plug in my iPod

I've had my iPod for a year or so, and mostly things have been fine. The battery-life was dying more quickly than usual, so I went to the Apple Store and got one of the salespeople to help me. They told me to Restore the iPod and see how it went from there. After a complete fiasco with that, I keep trying to plug in my iPod to update my library. However, when I plug it in, the iPod only flashes the charging button, and iTunes is unresponsive and sluggish for several minutes. Then a message pops up that says "The iPod 'iPod' cannot be synced. The required disc cannot be found."
I have repeatedly gotten this message and really don't know what to do. Any help would be appreciated......

You can also try out few things >
1) check if the ipod constantly appears in mycomputer section .
- if it does try changing the drive letter of the ipod and try to format the ipod drive(Right click format)
2) if its not comin up in mycomputer then.. there has to be problem with the USB drivers in your computer
you can try
http://docs.info.apple.com/article.html?artnum=304508
The best way to check whether the ipod is faulty or the computer is creating the problem is,
connect the ipod to a different computer which has itunes on it(If possible)

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