I can't sync my ipod and it's not showing up in devices in itunes

I bought my son an iPod touch and we are not able to sync it to get our music off the computer. The iPod isn't showing up in devices in iTunes and there are no devices showing up or even the word devices. Please help so we can get our music onto his new iPod. Thank you very much!!

Alot of us are having the same problem witht he new version of Itunes... Apple needs to fix their own side of the problem cause no support they are giving us is working! Also half of the answers from the community are risky/ waste of time answers that are unsure if they will even work, and to many that try -Don't work!
Ive been trying since yesterday to get an answer, no one is helping :/
Similar thread to the problem here:  https://discussions.apple.com/thread/4625288

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