I can't turn computer off.

Under apple menu,these do not work:
About this Mac
Force Quit
Sleep
Restart...
Shut Down...
Choosing any of these has no visible results.
Previously, I was off-grid and trying to attacth an external hard drive with no success. Tried Time Machine and then Start Up Disk...
Any assistance appreciated.
Thank you,
Nancy

Thanks for emailing me!
I am a little afraid to do that because in the past--for a different issue--I was told by AppleCare to press and hold something like Command-Option-Shift and at the same time press and release the power button. That woked.
Latter at the Apple Store Genius Bar I was told that was really hard on the computer and I could have waited for the battery to run out.
What do you think?
Nancy

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[solved] can't turn computer off

hello!
yesterday I wanted to turn compiz on so i typed:
# compiz --replace
then the display gone a bit bad: I didn't have windows titles and all windows was in a bunch so I couldnt get to them.
then I typed:
# metacity --replace
and then the desktop retuned to look normally. (then I did some things with metacity and I got some error messages, but I dont remember what they was).
now when I type "metacity --replace" I got another error message:
# metacity --replace
No protocol specified
Window manager error: Unable to open X display :0.0
what it means and what should i do with it? (the desktop environment looks normally)
however, and that is the real problem, I can't suspend/hibernate/restart/shut down the computer. when I try to, it shows me weird black screen so I have to force the computer to turn off by pressing on the power button, and when I go to the computer after some time I see that it completely turned on... (all that functions worked until yesterday)
what can I do?
I use arch with gnome on toshiba laptop.
10x anyway.
ariel.
Last edited by ariel (2009-08-24 14:11:11)

well it seems that's not a hardware problem (feww.. )
because when I turn the computer off as narada wrote:
Shutdown without X: sudo init 0
it does not turn on
then it something in the definitions.
I want to find the problem by doing boot log. so I tried to do what T-Dawg wrote in http://bbs.archlinux.org/viewtopic.php? … 88#p113288:
T-Dawg wrote:
if your talking about the messages that appear after the Arch Wombat message but before the daemons load try renaming /etc/rc.sysinit to /etc/rc.sysinit2 and create a new /etc/rc.sysinit file with the same permissions as the original. In this file put:
#!/bin/bash
/etc/rc.sysinit2 2>somefile
that will echo standard error into somefile. If that doesn't give you the errors replace the 2 with & and both standard out and standard error will be logged into that file.
Make sure that new file is executable.
but I cant because it tells me that the filesystem is read-only.
how can I do a boot log?
is it ok to create /etc/rc.sysinit that will be look like:
#!/bin/bash
mount /dev/sda5 / -o rw
/etc/rc.sysinit2 2>somefile
or it might cause problems?

After clicking "yes" to the question "do you want to update itunes now", i waited 2 hours and 15 minutes and it was still "loading". i turned computer off thinking something was wrong. now itunes won't open at all. do i need to download itunes again?

after clicking "yes" to the question "do you want to update itunes now", i waited 2 hours and 15 minutes and it was still "loading". i turned computer off thinking something was wrong. now itunes won't open at all. do i need to download itunes again?

Did you actually download the installer from Apple or did you use Software Update. You can download the installer http://www.apple.com/itunes/download/
Maybe I'm old fashioned but I would consider repairing permissions first using Disk Utility because something caused this to go wrong the first time. And of course make a backup of your whole library first. It shouldn't happen but some have complained about their libraries being wiped out by iTunes updates. Better safe...

Macbook locked up, can't turn it off, DVD is in

My macbook is STUCK. Can't turn it off, can't force quit, and there's a DVD of photos in the slot. CAN I JUST REMOVE THE BATTERY?????

Press and hold the power button until computer turns off

HT4859 Do I need to turn backup on to allow iCloud to store data? Can I turn it off again so iPad will sync with iTunes?

Do I need to turn on iCloud Backup to,store data? Can I turn it off again so it is not on automatic and will resume syncing with iTunes?

You don't have to turn on iCloud backup to sync data with iCloud, but you do if you want to back up to iCloud. (You sync data with iCloud by going to Settings>iCloud and turning the data you want to sync with your iCloud account to On, and choosing Merge to upload your data.)
Also, backing up to iCloud does not prevent you from sycing with iTunes. All it does is cause your iPad to be automatically backed up to iCloud instead of automatically backing up to your computer each time you sync. And even if you are automatically backing up to iCloud, you can always manually back up to your computer using iTunes at any time by connecting your iPad to your computer, clicking on the name of your iPad in iTunes, going to the Summary tab of your iTunes sycn settings, and clicking on Back Up Now.
You can, of course change back to automatically backing up to your computer using iTunes at any time as well.

I just bought macbook pro with 10.8.3 os. When i start the system, all applications automatically start up as well! How can I turn them off. I checked the user settings and no application is set tom open automatically!

I just bought macbook pro with 10.8.3 os. When i start the system, all applications automatically start up as well! How can I turn them off. I checked the user settings and no application is set tom open automatically!

You have 14 days to return the computer w/no questions asked. Plus you have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.

"Turn computer off" message - virus?

I recently lent my USB to a stranger in a coffeeshop and after inserting it back into my macbook pro, a box with the message "turn computer off" in five different languages came up (it was on a gray background, in case this sounds familiar). I had never seen that box or message before.
A technician told me not to worry about it unless the message came up again.
Any ideas what could have caused this?
How can I ensure no virus or trojan or anything like that was put on my computer (I installed the newest Norton AntiVirus a few days ago)?
Can I use the USB again or should I discard it?
Thanks, any help will be appreciated!

The kernel panics are USUALLY (but not always) caused by hardware issues. Including things connected to USB ports. But when that happens, usually it is something more complicated than a USB drive; for instance a printer, hard drive, USB hub, scanner or some device, versus just a solid state USB jump drive with no moving parts.
That said, the person who "borrowed" your USB jump drive might have "done something" to it (or tried to) that made it impossible for your Mac to handle it, or might have physically damaged it (bent the connector) or tried to damage your computer by putting some software on it that tries to install something on your Mac against your will. When the attempt fails, it can cause your system to crash or possibly cause the kernel panic. In fact, this is one way that "malware" accesses memory or tries to control computers, it causes the system to crash in a way that enables it to access or control the "frozen" computer.
I'm with BDAqua here, why would someone borrow a USB drive and then give it back to you if not to put something on it to then do something to your computer?

TS3694 I am trying to restore my ipod and it stopped moving before the restoration was completed. How do I re-set the ipod. I can't turn it off.

How do I turn off I pod touch?   The restore screen is stuck

Thanks for the assistance. I was able to restore my I pod after letting the battery run down. I then synced the I pod to my new computer. Most of the songs moved from the cloud to the actual I pod drive. But, many of them did not. I tried downloading them from the cloud on my I pod, but this didn’t work. Will I be able to restore the missing songs? Thanks, Cleveland.
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I am trying to restore my ipod and it stopped moving before the restoration was completed. How do I re-set the ipod. I can't turn it off.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Correct Answer Helpful Answer
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HT1320 my frozen ipod doesn't want to work...how can i turn it off?

My old Ipod froze...and I can not turn it off. The computer doesn't recognize it either

Have you tried a hard reset yet? To do this, press and hold both the Select/Center and Menu buttons together long enough for the Apple logo to appear.
B-rock

TS1367 I was having a problem down loading photos, so I force quite all programs. Then there was problem launching finder. Relaunched and turned computer off to reboot. Now computer starts, but does not boot up I am stopped at a white blank screen

I was having a problem down loading photos, so I force quite all programs. Then there was problem launching finder. Relaunched and turned computer off to reboot. Now computer starts, but does not boot up I am stopped at a white blank screen

Welcome to Apple Discussions Dathanb
You have posted in the Feedback About New Discussions forum.
As you are a first time poster, you seem to have missed the text at the top of this forum that says:
Please Read This Before Posting Here
If your question concerns a hardware or software technical issue, please do not post in this forum
Go to the main Apple Discussions page, select an appropriate product category and follow the links until you reach the correct forum for your post, then click the POST NEW TOPIC link. Because your post doesn't indicate was OS you are using on your iMac, I can't give you a link to the most appropriate forum.
Basically, though, the version of TechTool on the AppleCare disks is not compatible with newer versions of OS X and/or Macs (I can't remember which). If you don't get a satisfactory response by posting in the appropriate iMac or OS X forum, I suggest you take your iMac to the geniuses at the Apple Store. You can set up an appointment time for the same day online before you leave home.
Peggy

My Macbook Pro is frozen on the login page with a white screen and only my login picture. How do I fix this? I can't turn it off and I closed it and let it charge but it's still not working.

My Macbook Pro is frozen on the login page with a white screen and only my login picture. How do I fix this? I can't turn it off and I closed it and let it charge but it's still not working. It's only 3 months old and was working perfectly fine 30min before this happened.

Hello Kierasully,
I would start your troubleshooting with the article below for issues of not being able to log in to your Mac. Start with booting up in to Safe Boot as well as resetting PRAM on your Mac. If that does not work, then verify the hard drive with booting to the Recover HD and go to Disk Utility to verify it.
Mac OS X: Gray screen appears during startup
http://support.apple.com/en-us/ts2570
Regards,
-Norm G.

I recently changed my Apple ID to a new email address. My old one still is in my phone, and cannot be permanently deleted as it says that Find my iPhone is still on. I can't turn it off because I do not have the password to my old "deleted" Apple ID.

I recently changed my Apple ID to a new email address. My old one still is in my phone, and cannot be permanently deleted as it says that Find my iPhone is still on. I can't turn it off because I do not have the password to my old "deleted" Apple ID. If you can help, please do! Thank you very much!

I have the EXACT SAME PROBLEM and have been researching the past 2 hours!!!! Aaargh!

My Ipod touch is stuck in the password screen and I can't turn it off or cancel. The screen that it is stuck at says :enter the password for the exchange account "exchange"

My Ipod touch is stuck in the password screen and I can't turn it off or cancel. The screen that it is stuck at says :enter the password for the exchange account "exchange"

Try resetting the iPod. Nothing will be lost.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears

In Yosemite, I can;t operate for more than a few minutes with Keychain or Safari asking for my login password. How can I turn this off, and still be safe?

Using Yosemite, I an't seem to work for more than a few minutes without being asked for my login password. Keychain wants it, Safari wants it, iCloud wants it..the list goes on. Then in 10 minutes or so, they all want it again. Passwords are being stored by Safari as usual, but new tabs or pages bring up the request. How can I turn this off and still have protection?

Tutorial: Resolving Keychain Issues
If you can't access your keychain, or forget your password If you can't get into your keychain file because you've forgotten your password or the keychain file appears to be corrupt, there are a couple of options.
First, if you've forgotten your password, you can use the "Keychain First Aid" utility to make the keychain password the same as the login password. This can be accomplished via the following process:
1. Open Keychain Access (located in Applications/Utilities)
2. Go to the "Keychain Access" menu and select "Preferences"
3. Click the "First Aid" tab
4. Make sure the "Synchronize login keychain password" box is checked
5. Close the Preferences window
6. Go to the "Keychain Access" menu and select "Keychain First Aid"
7. Enter your username and password
8. Click the "Repair" button
The second option is to completely delete your keychain then recreate it. This routine is useful if your keychain appears to be corrupt or otherwise inaccessible. This can be accomplished as follows:
1. Launch Keychain Access (located in Applications/Utilities)
2. Click "Show Keychains" in the lower-left corner of the window.
3. Select the problematic keychain from the left-hand pane.
4. Navigate to the "File" menu and select "Delete Keychain '(name of keychain)'"
5. Check all options for deletion and press "OK"
6. Create a new keychain by going to the "File" menu, then "New" and selecting
"New Keychain"
7. You can now make this keychain your default if you desire by selecting it, then
going to the "File" menu and selecting "Make '(name of keychain)' Default"
Login as root and perform repair In some cases, problems with keychains can only be resolved when logged in as the root user.
First, you want to enable the root user:
1. OS X Mountain Lion: Enable and disable the root user
2. OS X Lion: Enable and disable the root user
3. Mac OS X 10.6: Enabling the root user
4. Enabling and using the "root" user in Mac OS X
After enabling the root user, and logging in under this account, again open Keychain Access. First attempt repairs using Keychain First Aid, and failing that, delete then recreate the keychain as described above while logged in as root.
Persistently asked for stored passwords If you are persistently asked for passwords in various applications that you have specified should be remembered in a keychain, your "login" keychain may not be active for one reason or another.
Navigate to ~/Library/Keychains/ (this is the Library folder inside your user's home folder). Find the file named "login.keychain" and double-click it.
Failing that, select the "login" keychain within the Keychain Access application and make sure it is the default keychain by going to the "File" menu and selecting "Make 'Login' Default"
Turn off Keychain synchronization in applications having problems If specific applications are experiencing issues when accessing password-protected material, the Keychain may be to blame.
The above comes from an article published on MacFixit.com.

Can't turn Zoom off

I just discovered (here) the solution to my iphone 4S 'extreme zoom' problem.
I want to avoid the problem anyway but I can't turn Zoom off in Settings - General - Accessibility.
Anyone know why or 'how to'?

Thanks Lawrence. Looks like this may be one of those cases where the cure could be more of a burden than using the 'three-finger tap'.

I can't turn computer off.

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