I can't uninstall FF 3.6.3 for newer version. Error Msg: "An error occurred while trying to uninstall Mozilla Firefox (3.6.3). It may have already been uninstalled." BUT, it's not and it runs but I can't upgrade until it's removed. HOW?

Cannot uninstall an old version of FF in order to get the new version.

Cannot uninstall an old version of FF in order to get the new version.

Similar Messages

  • TS4268 Help! Probably you have never experienced this, but I have lost the ability to iMessage.  When I try to turn on iMessage, it tells me that "an error occurred while trying to turn on iMessage."   It's not a huge deal, but people with iPhones can't t

    Help!
    Probably you have never experienced this, but I have lost the ability to iMessage.
    When I try to turn on iMessage, it tells me that "an error occurred while trying to turn on iMessage." 
    It's not a huge deal, but people with iPhones can't text me back unless they try to re-send after finding out that their message wasn't delivered.
    Help!
    I think I have gone through every support option available, short of
    Scheduling an appointment at the Genius Bar. But I have been to the store three times in the last three weeks.
    To solve a different problem, the folks at the store replaced my iPhone 4S.
    I came home and loaded my backup onto the new phone. Everything EXCEPT iMessage seems to be working great.
    I would really appreciate any feedback...

    Help!
    Probably you have never experienced this, but I have lost the ability to iMessage.
    When I try to turn on iMessage, it tells me that "an error occurred while trying to turn on iMessage." 
    It's not a huge deal, but people with iPhones can't text me back unless they try to re-send after finding out that their message wasn't delivered.
    Help!
    I think I have gone through every support option available, short of
    Scheduling an appointment at the Genius Bar. But I have been to the store three times in the last three weeks.
    To solve a different problem, the folks at the store replaced my iPhone 4S.
    I came home and loaded my backup onto the new phone. Everything EXCEPT iMessage seems to be working great.
    I would really appreciate any feedback...

  • I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" the error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

    I tried down loading mozilla firefox to use as a web browser. It was downloaded 100% then when prompted to "run" An error message comes up with a red cross and the message'This file is corrupted" and won't let me proceed. What do I do now?

    It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.<br />
    You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.
    See http://kb.mozillazine.org/Unable_to_save_or_download_files

  • I have a problem when ı want to update and restore my ipad for ios5 : an error occurred while restoring this ipad (-10), what can i do??

    i have a problem when ı want to update and restore my ipad for ios5 : an error occurred while restoring this ipad (-10), what can i do??

    Error -1 is not mentioned in this article about error messages during a restore process: http://support.apple.com/kb/TS3694
    This one comes close:
    The device could not be restored. An internal error occurred, or Error 3200: This indicates a network-connectivity or traffic issue. If you see this error, wait an hour or more and try again.
    You may also check your security software settings, to make sure that iTunes can contact Apple servers during this process: iTunes for Windows: Troubleshooting security software issues

  • HT1725 I currently have 57 songs listed under downloads and all have been in the processing stage. I have already been charged but cannot get the song to finish. Any suggestions?

    I currently have 57 songs listed under downloads and all have been in the processing stage. I have already been charged but cannot get the song to finish. Any suggestions?

    Hi Little Orchard,
    Welcome to the Support Communities!
    Are you downloading to a computer or an iPhone, iPad or iPod Touch?  I would first suggest signing out of the iTunes Store and restarting your computer or device.  Then log in and look for your purchases again.  If you are still not able to access your content the article below will get you connected with the iTunes Store Support. 
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Cheers,
    - Judy

  • Using Time Machine to back up two systems, OS10.8.3, and OS 10.6.8. Sometimes it backs them up, sometimes I receive this: Backup was not performed because an error occurred while copying files to the backup disc. The problem may be temporary...

    Using Time Machine to back up two systems, OS10.8.3, and OS 10.6.8. Sometimes it backs them up, sometimes I receive this: Backup was not performed because an error occurred while copying files to the backup disc. The problem may be temporary...

    Hello,
    Thanks to the great Pondini...
    http://pondini.org/TM/C3.html

  • HT4623 hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphon

    hi..i just bought an iphone 5 yesterday 32GB..and now when i am trying to update the software..it says the following: unable to check for update/an error occurred while cheking for a software update...please help me..is it a problem in my new iphone??or it's just an temporary error in the apple software center???

    Lyndsay237 wrote:
    This device does not have a sim card in it. Could this be the reason or am I missing something when I am trying to update.
    Yes. You can't update or restore any GSM iPhone without a valid sim card installed in the phone. The sim card need not be activated, but it must be valid & present. If you want to update, you need to get a sim card.

  • Content Library Explorer error -error occurred while trying to read the package metadata (can't find package in console)

    I have SCCM 2012 SP1 recently upgraded to R2. I'm currently setting this up to migrate my production 2007 site. However, I'm trying to use Content Library Explorer on my DP's. I have 3 dps. DP2 connects fine but when i try and connect to DP1 +3 i get
    the following error: An error occurred while trying to read the package metadata. The package
    PackageID is invalid and must be redistributed from the Configuration Manger console.
    Now i can't find any trace of this at all in the console. In the SMSPackagesHist table i can see the package ID and the deleted time was 29-07-2013. This most likely was me trying to create software updates back last year when i initially setup the site.
    The package is not listed as content on any of the 3 DPs and i can't find any trace of it at all in the console.
    I'm not very familiar with 2012, so not sure what I've done.
    Any help or advice appreciated.
    Thanks
    Jane

    Hi Torsten,
    thanks for this. I did a search of the WMI key and found this document: http://blogs.technet.com/b/configmgrteam/archive/2012/05/07/troubleshooting-content-mismatch-warnings-on-a-distribution-point-in-system-center-2012-configuration-manager.aspx (does
    this mean it is supported?)
    however, on those 2 DP's in that class, the suspect package ID is not listed!???
    Any more ideas?
    Many thanks
    Jane

  • I am having issues with my web module on Lightroom 4 (Mac OS 10.9.5). "an unknown error occurred" while trying to upload to my FTP (no changes in my FTP). Bandaid fix was to export to local folder and upload via Filezilla. However, now that is no longer w

    I am having issues with my web module on Lightroom 4 (Mac OS 10.9.5). "an unknown error occurred" while trying to upload to my FTP (no changes in my FTP). Bandaid fix was to export to local folder and upload via Filezilla. However, now that is no longer working and although upload completes, the URL takes you to a "Forbidden - do not have permission to read this file" page. Lightroom is changing the permissions of each file to 000 instead of 644 for index files and 755 for all others. How can I change the permissions settings in Lightroom?

    I am having issues with my web module on Lightroom 4 (Mac OS 10.9.5). "an unknown error occurred" while trying to upload to my FTP (no changes in my FTP). Bandaid fix was to export to local folder and upload via Filezilla. However, now that is no longer working and although upload completes, the URL takes you to a "Forbidden - do not have permission to read this file" page. Lightroom is changing the permissions of each file to 000 instead of 644 for index files and 755 for all others. How can I change the permissions settings in Lightroom?

  • Ios 5.1 OTA update gives error message ( unable to check for update - an error occured while checking for a sofware update ), can anyone help ?

    i am trying to download the latest ios 5.1 but the OTA update gives me a error message ( unable to check for update - an error occured while checking for a sofware update )
    the same thing happens in my ipad too.

    Thank you! I've been trying all day to get this to work! and finally i found the answer!
    amensistech wrote:
    I found a fix for this.
    Go to Wifi    Settings and then select your Wifi Network. Tap the blue arrow to go into Wifi settings and then select the DNS tab.
    Set the DNS to 8.8.8.8 and then go back to the software update page.
    This time it shall work.
    I tried it on an iPad 1 running iOS 5.0.1 but I am sure this shall help.
    Do rate me and reply if it works.

  • I purchased the Adobe PDF Pack but it won't allow me to convert any files to pdf or combine multiple files to into 1 pdf form. It keeps saying "Error occurred while trying to access the file". WHY

    I purchased the Adobe PDF Pack for $7.50/month (or $89.99/yr) but it won't allow me to convert any files to pdf or combine multiple files into 1 pdf form. It keeps saying "An error occurred while trying to access the service". WHY is this happening & How can I fix it?

    Hi hpmg,
    It seems you are trying to access the service via Adobe Reader. Make sure you are signed in with your Adobe ID. Is Reader updated to the latest patch v 11.0.09?
    It might be possible that a firewall or antivirus might be breaking the connectivity from Reader to the server.
    Try accessing the service from the browser: https://cloud.acrobat.com/exportpdf  and check if that works for you.
    Regards,
    Rave

  • I'm attempting to convert a PDF but get an error message that says " an error occurred while trying to adobe createpdf online....

    I'M ATTEMPTING TO CONVERT A PDF BUT GET AN ERROR MESSAGE THAT SAYS " AN ERROR OCCURRED WHILE TRYING TO ADOBE CREATEPDF ONLINE... IT WILL NOT LET ME CONVERT .HOW DO I SOLVE THIS PROBLEM

    Hi tonigomezgalvan,
    Does it happen with other PDF as well?
    Please let me know which Browser you are using and its version.
    Have you checked with a different browser if possible?
    Regards,
    Florence

  • Stuck between "Recovery Mode" and "an error occurred while trying to update

    My iPod touch is stuck in Recovery Mode (meaning it has become a $500 paper weight) and when I plug it into iTunes and try to restore and update it the message is something like "an error occurred while trying to update your iPod (14)". Everything was just fine until I downloaded software 2.2 and try to install it. I've tried disconnecting other USB devices and changing the USB port (as I read about this in other forums) but still no success. I've been trying since yesterday now, and I am beginning to get desperate. I'd appreciate any help. These updates seem to have become a "plug and pray" kind of thing...

    if if makes you feel any better, i received my ipod touch and two hours later it did the same exact thing. i've followed everything on the apple website and nothing works. it does make a great paperweight though.

  • HT4623 Trying to update IPad to iOS 6. . . but get error message "Unable to check for update - An error occurred while checking for a software update

    I am trying to update my IPad 2 to the new iOS 6. . .but when I check ofr updates, I get an error message "Unable to check for update - An error occurred while chekcing for a sofware update"  .
    I have powered off and tried again . . .but it still cannot .  My Wifi is fine - and the IPad is plugged in.
    Are other people having these issues.
    I tried to log onto Apple support and got an DNS error message. . .
    Carrie Mae

    Could be the update servers are overloaded. Keep trying.

  • When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service"  Never had problems before   how can it be fixed

    When trying to convert PDF to Word I get message "An Error occurred while trying to access this Service"  Never had problems before   how can it be fixed??

    It appears that you have a subscription to one of Adobe's online subscription sersvices.
    Here, you have a user-2-user forum for users of the free desktop PDF viewer Adobe Reader.
    Some resources for following up with question about Adobe online services.
    To contact support for acrobat.com subscription services: 
    https://www.acrobat.com/misc/en/contact-support.html 
    Other links to support:
    http://helpx.adobe.com/contact.html
    http://helpx.adobe.com/support.html
    contact Adobe Customer Care on Twitter @AdobeCare.
    Phone support (for a fee - have credit card ready)
    800-833-6687, Mon - Fri, 5AM - 7PM PT
    Be well...

  • I am trying to convert a pdf to Word and keep receiving an error message "an error occurred while trying to acess the service".  Any suggestions?

    I am trying to convert a pdf to Word and keep receiving an error message "an error occurred while trying to acess the service".  Any suggestions?

    Hi lee,
    Are you still facing this issue?
    Did you tried accessing the service using the browser : http://cloud.acrobat.com/exportpdf
    Regards,
    Rahul

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