I can't unlock my iphone 4, if i press it a square shaped box surrounds the 'button' but I can't get into my phone and it won't connect to my computer or restore, can anyone help?

Does anyone know if i can resolve it myself or do I have to take it back to an apple store?

Turn off VoiceOver by double-tapping the screen with three fingers. Then stop yourself accidentally doing it again by going to Settings > General > Accessibility > VoiceOver.

Similar Messages

  • HT1414 HELP!!! I got a message I had to restore my phone so I did, then it stopped, I can't get into my phone and it won't show up in itunes!!! HELP!!!!

    Help please anyone...I can't get into my phone and I don't know what to do!

    iPhone and iPod touch: Unable to restore

  • I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes.  I'm being asked for a password to get into my phone and the old password I had doesn't work.  I don't know what password it's looking for

    I've just upgraded to iPhone 4S and restored data from my old iPhone through iTunes.  I'm being asked for a password to get into my phone and the old password I had doesn't work.  I don't know what password it's looking for

    Thanks for replying, I'm a real techno-cretin.  What do you mean by not using the backup?  I'm busy trying to restore my new phone and it's doing a 6 hour download with updates.  Can I restore the data from my old phone backup onto the new iPhone 4S when the download is done?

  • I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    See:
    iOS: Device not recognized in iTunes for Windows
    You need iTunes version 10.7

  • My new iPhone 6 was suppose to download information from iCloud (from my iPhone 4). It did not download the pass code, so I cannot get into my phone. At the bottome of my phone I see the message "restoring from iCloud backup.  Help

    My new iPhone was suppose to download information from iCloud. It has not sent the pass code, so I cannot get into my new phone. At the bottom of the phone is a message"restoring from iCloud backup". Must I wait until this message goes away?

    PLease help. I cannot open my iPhone 6 without the pass code. How do I get it from my old phone?

  • I can't get into my phone! It won't let me type my passcode.

    My iPhone 4 was on voiceover (don't know how) and now it won't let me put anything into the passcode feild. So I can't get into my phone at all. I just got this phone yesterday. Can anyone help me?

    No worries mate!  I'm glad I could help. 
    If you're worried it might do it again you could try turning off the passcode lock and then turning it back on.  That might help.  If it does it again, you could try backing up your iPhone and restoring it in iTunes.

  • I just recently got an Iphone 6 and it won't connect to my computer

    I just got an Iphone 6 but when I plug it into my computer nothing happens, it doesn't even make the sound that lets you know it's plugged in. It won't sync to itunes or even show up in my devices on my computer. I'm on windows 7 on my computer and have already read through the guides on this site as well as a few other methods and nothing has fixed it. Also, it only charges on a wall outlet if I restart it after plugging it in.

    Do you have the latest version of iTunes installed (12.1)?

  • I rented a movie off my phone and it won't download on my computer. Help?

    HELLLPPPP.

    If you download a rented movie on your computer: You can transfer it to a device such as your Apple TV (1st generation), iPhone, iPad, or iPod if it’s a standard-definition film (movies in HD can only be watched on your computer, iPad, iPhone 4 or later, iPod touch (4th generation or later), or Apple TV). Once you move the movie from your computer to a device, the movie will disappear from your computer's iTunes library. You can move the movie between devices as many times as you wish during the rental period, but the movie can only exist on one device at a time.
    If you download a rented movie on your iPhone 4 or later, iPad, iPod touch (4th generation or later), or Apple TV: It is not transferable to any other device or computer.
    The above comes from here:
    http://support.apple.com/kb/HT1657

  • My ipad mini is stuck with a itunes icon and a usb cord with a arrow and i even tried connecting to my computer for restoring but it is not connecting

    pls help me

    Do you mean that your computer's iTunes isn't recognising that an iPad in recovery mode has been connected to it ? You have an up-to-date version of iTunes installed on your computer, and its open ?
    If your computer's iTunes isn't recognising the iPad then see if the troubleshooting on these pages help :
    PC : http://support.apple.com/kb/TS1538
    Mac : http://support.apple.com/kb/TS1591

  • I want to download movies on the ipad2 but it says that it's over 20mb and I need to connect to the computer!!! Why is this??

    I want to download movies from iTunes on my ipad2 to watch but it keeps coming up " must use wi-fi which I'm pretty sure I have because the size of the movie is over 20mb which I'm not sure what that means please help!!

    A 3G iPad will only allow download smaller than 20MB. You need WiFi to download movies.

  • I had my iphone 3gs unlocked so i could use it in Oz, however although i can phone works ok, i cant get internet, but i the option of Cellular Data Network does not appear with the new sim? Can anyone help pls?

    Hi Just wondered if anyone can help with the above question? I had O2 phone unlocked and bought a local sim card, but although the calls are fine i have no option for internet etc.  I have done searches and got the info details from the sim provider to activate, but  instructions say i go to : Settings; General; Network and then Celluar Data Network, but I dont get that option ?  When i put back my O2 sim card, the option reappears?
    Can anyone help me please? Off to Australia again soon and really could do with it working properly this time.
    Thanks everyone
    Ronnie

    Hi Ronnie, was wondering what brand sim card you bought?
    Was it from Telstra, Optus, Vodafone, Virgin or Mayasim?
    I have a 4 S running iOS 5.01 is there an option in Settings - Network - Carrier? As this should be set to the supplier of the sim card. In my Settings - Network there is no option for Celluar Data Network.
    What version of the iOS are you using?
    Some prepaid sim cards may not have a lot of data, so I suggest searching the companies websites for the best deals before you come here. Telstra usually have good plans. If you take your phone to the shop you purchased the sim card from they will usually set it up for you. 
    Telstra runs on a different frequency to others and offers the best coverage in Australia.
    Just for the record I am not an employee of any mobile company.

  • HT1414 I have had to restore my ipad to factory settings and then tried to restore the data from the backup on itunes, but none of my apps have restored - please can anyone help as my daughter is going to go mad if I can't get her games back to where they

    I have had to restore my ipad to factory settings, having made a backup on my pc first. When Ihave tried to restore from my pc I have no apps!! Please can anyone help me get them back with all their data. I don't have wifi at home and I have never been able to sync my pc with my ipad, although it works with my iphone! I copied all of the apps before I restored using itunes, but no idea where they are copied to. Any help would be hugely appreciated to get my daughters games back. Thank you in advance )

    Hi Skydiver119
    Thank you so much for taking the time to reply to my problem.
    Yes the purchases were made though my apple id.
    I have looked at a few other questions on this topic and I have read that the app data is stored in the backup file but the apps themselves need to be synced back onto the ipad. Someome has mentioned right clicking on sync my ipad but I don't know where to find that to right click on!! Lol.
    Again, I really appreciate your time and if by any chance you know where I can 'right click' I would really appreciate you letting me know as I can't get my ipad to sync with my pc at all, although it is being picked up in itunes and it has backed up to itunes okay. GGrrr. Maybe I have something wrong in the settings which is not making them compatible?

  • When I try to reset my iPad mini it keeps asking for  a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

    I know my passcode is correct but when I try to reset my iPad mini it keeps asking for  a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1339 I have tried restoring an Ipod Nano 6th Generation but it seems to keep looping back and saying it is in recovery and needs restoring, can anyone help?

    I have tried restoring an Ipod Nano 6th Generation but it seems to keep looping back and saying it is in recovery and needs restoring, can anyone help?

    Try doing a level reformat of the iPod's flash storage instead to see if that kills the restore loop using the instructions in the article below.
    http://www.methodshop.com/gadgets/ipodsupport/erase/
    B-rock

  • I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?

    I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?

    Forgotten passcode or device disabled after entering incorrect passcode

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