I can't update iPhoto 9.4.1 to 9.4.3.  Every time I click update, it tells me to sign in to the account I used to purchase it but it was preinstalled.  Please help!!!

I can't update iPhoto 9.4.1 to 9.4.3.  Every time I click update, it tells me to sign in to the account I used to purchase it but it was preinstalled.  Please help!!!

They are updated through the Software Update facility, not the Mac App Store.
Thanks for popping in....
My iLife apps are all from retail install disks predating Lion/ML; I am running 10.8.4 and as soon as I choose Software Update from the menu, the app store 'Updates" window opens with "checking for updates". I believe that behavior (SU being directed to MAS) was changed with ML?

Similar Messages

  • HT4710 To update this application, sign in to the account you used to purchase it. It was pre-installed, how do I get past this message and update the software?

    To update this application, sign in to the account you used to purchase it. The app was pre-installed, how do I get past this message?

    The the account you used to "purchase" iPhoto is the Apple ID you used to set yoru couputer up with - log into th eApp store using that Apple ID and look under purchases - if you have not accepted the App yet then you will have to accept it first
    LN

  • I am trying to update 'iPhoto' and am getting this....To update this application, sign in to the account you used to purchase it.

    I am trying to update 'iPhoto' and am getting this....To update this application, sign in to the account you used to purchase it.

    Dear Brother David,
    You are way out of order and actually just wrong and seem to lack any empathy or understanding for users, let alone anything other than text book/google regurgitations.
    I thank you for highlighting your illusions of granduer  and for your wonderful, thoughful and intelligent insults.
    I re- post a fix below that worked for me:
    As a user and you may find this bug, you can either ring apple or try the below,
    All my apps now appear in the purchases section of App store and iMovie also updated itself.
    I have only one ID software is presinstalled and software was "not hidden" or even showing...I just got various error messages and ID errors.
    It was not spotlight indexing either.
    cheers
    "sls6
    Re: App Store: says You cannot update this software since you have not owned the major version of this software - when it came with the computer!! 
    Mar 19, 2013 10:04 AM (in response to amala.amilo)
    I had a similiar problem that I fixed doing this:
    Close Mac App Store
    Go into this folder
    /Library/Application Support/App Store
    Drag this file to the desktop
    adoption.plist
    Repen Mac App Store and log in
    If it fixes your problem, great, if not, you can move the old adoption.plist file back"
    from:
    https://discussions.apple.com/thread/4728740?start=0&tstart=0

  • When i try to update iPhoto, it says sign in to the account you used to purchase it

    when i try to update iPhoto, it says sign in to the account you used to purchase it and does not update. what can i do?

    Did you buy this machine used or "open box" by any chance?
    The free iLife suite is tied to the AppStore now and copy protected, so if OS X was wiped off the drive and iLife reinstalled from AppStore, it's registered to the person owning the AppleID that installed it.
    Even if the machine gets transfered to a new owner and had a copy of free iLife like other software Apple bundles with OS X,  it can't be updated without the original AppleID.
    Surprising Steve Jobs said that copy protection won't work when dealing with the music labels, but on the other hand copy protects everything on AppStore instead of by developer choice instead.
    There is certainly a case for copy protection in certain cases, but no to the point it's on everything and becomes a problem for everyone.
    Your solution to this problem is either use the original AppleID or delete iPhoto and purchase it from AppStore with your AppleID.
    Your pictures are stored it the Pictures/iPhoto Library and will remain if you delete the program.
    If you wish not to use iPhoto, and need to get your pictures out, right click on the iPhoto Library and "show package contents" ot get to the Origianls folder.
    Good Luck

  • I cant update my apps.  I just get this message.  Any help is appreciated.  To update this application, sign in to the account you used to purchase it.

    Upgraded to OX Mt Lion and the app store wants to update iMovie and iPhoto.  When I hit the update button I get this message.
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    So do it.

  • I can not update my apps on my iMac all I get is - To update this application, sign in to the account you used to purchase it.   what can I do to fix this?

    I can not update my apps on my iMac all I get is - To update this application, sign in to the account you used to purchase it.   what can I do to fix this?

    Here is the link to the Mac App Store (MAS) forum:
    https://discussions.apple.com/community/mac_app_store/using_mac_apple_store
    You might want to browse or search through that one and then create a new post there if you can't find an answer; I've heard of posts detailing problems with iLife applications if you either buy a used Mac or wipe/reinstall your OS. I'm not knowledgeable enough about that subject, but somebody there should be.

  • HT1338 Being prompted to update iPhoto and iMovie, but getting message "To update this application, sign in to the account you used to purchase it."  My email has not changed.  Any ideas?  -gb

    I am being prompted to update iPhoto and iMovie, but getting the message: "To update this application, sign in to the account you used to purchase it."  These came already loaded on my laptop, and my email has not changed.  Any ideas or work-arounds?

    Has your Apple ID changed, that's the one that matters.
    You need to sign in under the account that purchased these apps (did you buy this Mac new)

  • HT1338 is the garageband, iPhoto,iMovie update free, as I have purchase mac book pro last december, I am unable to update it says "To update this application, sign in to the account you used to purchase it

    is the garageband, iPhoto,iMovie update free, as I have purchase mac book pro last december, I am unable to update it from app store. When I try to do so it says "To update this application, sign in to the account you used to purchase it"
    I have apple ID but after signing into that account too, it does't allow to update. None of the updates for these application are show in software update of late, but it flashes in the dock where app store is . Kindly suggest.

    Should be the account you registered your mac with, and/or the account you used during the setup assistant.

  • I have updates for iMovie and iPhoto but when i try to update them i'm told To update this application, sign in to the account you used to purchase it." even though i bought it and it is on my iMac!

    I have updates for iMovie and iPhoto but when I try to update them through App Store I'm told that "To update this application, sign in to the account you used to purchase it." even though I bought it and it is on my iMac! Any suggestions on what I need to do?

    Hi...
    Delete both apps using this utility >  Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
    That will delete the apps and all associated files.
    Then re download the apps. That will download the most recent version updates included.
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.
    Make sure and use the same Apple ID used for the original purchase.

  • Am trying to upgrade iphoto and other applications , but app store is posting a message "To update this application, sign in to the account you used to purchase it." KNOWING THAT I ONLY HAVE ONE APPLE ACCOUNT AND 2 MACS

    Am not sure  how to solve this  issue ,, but i had an old MAcBook Pro that i was using with for somt time and i got a notre MACBook pro and on both of them am using the same apple accouny to purchase or download application . . now APP store is not allowing to upgrade or purchase any applications on my  newest MAC posting this message " To Update this application , sign in to the account  you used to purchase it"  .. and could not find a solution to this by signing out and in didnt work ,, any clues is much appreciated..
    Cheers
    Hesham

    Thanks for you reply.  I'm 99% positive that I'm using the user id and password that I used to set up my computer.  That's why I'm stumped.  I read the solution someone else suggested (type your user name without @gmail and create a new password.  When I tried it, I was asked for my birthday.  It didn't recognize it.  I know I got my birthday correct. Oh well...
    Karen

  • Error message, "To update this application, sign in to the account you used to purchase it."

    I recently had a HDD crash and need to reinstall my App Store software purchases except I now recieve this message when I attemp to redownload software.
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    There are some tips linked to this Discussion Thread that might help you out. Especially with re-downloading iLife Apps onto Lion. But in your case it may also apply as your updates are being provided through the App Store as well:
    https://discussions.apple.com/message/16518526#16518526

  • Trying to update pixelmator. Anytime I try it tellsme "To update this application, sign in to the account you used to purchase it." ???????? I have entered my account password several times and nothing happens. Any hints?

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    I've bought OS X Mountain Lion, the started to download it, close the mac without finish it, and now when im trying to download it agan, the appstore gave me the error "The server gave an error during download: 403 Forbidden.".
    Restart your Mac and follow the instructions here >  Mac App Store: How to resume interrupted downloads
    You have updates available for other accounts
    "To update this application, sign in to the account you used to purchase it."
    Help here > Clearing up Mac App Store confusion | Macworld
    A recommendation. When upgrading to a new OS X, if it can be avoided, do not interfere with the installation.

  • Error message To update this application, sign in to the account you used to purchase it - what do i do?

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    Take a look at this ..  .Troubleshooting the Mac App Store
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    To update the application, you have to sign in to the Apple ID that it was purchased under.  If you purchased it with a friend's ID for example, you would need to sign in to their account so you can update the app.

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