I can't update iPhoto after upgrading to Yosemite.

When I attempt to update iPhoto I get the message, "Unable to update with this Apple ID"  "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
I did not purchase iPhoto via the App Store, it was installed on my iMac when I purchased it.  How can I get iPHoot working again?

This error message will appear erraneously, if you skipped the update to Mavericks and iPhoto 9.5.1 and went straight from an earlier MacS X version to Yosemite, without first updating to iPhoto 9,5.1 and associating it to your AppleID.
Try first to buy iPhoto with your AppleID, as Kappy suggested. Delete iPhoto from Applications, but don't empty the Trash, then go to the main page of the App Store and search for iPhoto. If you are lucky, it will show as free and you can buy it directly.
If it is not showing as free, there is no help but contacting the App Store Support: Ask for a redemption code. You will need to provide a prove of purchase for your mac with iPhoto preinstalled.
http://www.apple.com/support/mac/app-store/contact/

Similar Messages

  • I can't update iPhoto after upgrading to Mavericks

    I have searched everywhere for my iLife '11 disc and can't find it.  App Store says I must update iPhoto, iMovie etc, but won't accept my Apple id.  Can't talk to apple support without first agreeing to pay $60!!. Can someone tell me what to do next??

    App Store says I must update iPhoto, iMovie etc, but won't accept my Apple id.
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    I have a Macbook Pro which I upgraded to Yosemite but now I cannot access iPhoto because it says I need to upgrade. The problem is that it won't let me upgrade because it says that it was either bought by a different user (I am the only user of this computer) or the item was refunded or cancelled. None of these are applicable. What can I do?

    In that case you'll need to contact the App Store support personnel via this website:  http://www.apple.com/support/mac/app-store/

  • Can't access IPhoto after upgrade to Yosemite

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    Use Launchpad to cancel the download and try again.

  • I can't download iphoto after upgrading to Yosemite

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    This error message will appear erraneously, if you skipped the update to Mavericks and iPhoto 9.5.1 and went straight from an earlier MacS X version to Yosemite, without first updating to iPhoto 9,5.1 and associating it to your AppleID.
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  • I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?

    Hello people,
    I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?
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    <Email Edited By Host>

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
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    kMDItemAppStoreHasReceipt=1
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    File ▹ Find
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    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
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    Raw Query
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    4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
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  • Where is my iphoto after upgrading to yosemite??

    Where is my IPHOTO after upgrading to yosemite ??

    Ok so here's what you gonna do. (had this problem myself today, and after some fiddling figured out what to do.)
    Find your old iPhoto with a cross through it, right-click it and select 'show package contents'. A folder will open. In that folder go to Contents>MacOS and there will be three little things there. Click on the one called 'iPhoto' and terminal will open. Leave terminal open and wait four seconds and VOILA! iPhoto opens. Leave terminal open until you are finished with iPhoto, because if you close terminal, iPhoto will close with it. THX! ENJOY! Hope it works.
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  • How to install iPhoto after upgrading to yosemite?

    how to install iPhoto after upgrading to yosemite?

    Download it from the App Store as Matt suggested.  You may have to move the current version to the Trash Bin (don't delete yet), go to the App Store and look for iPhoto 9.6 under purchases.  It will be free.
    What iPhoto version did you have prior to the Yosemite upgrade?  If it was iPhoto 7 (08) or earlier you'll also have to download and run the iPhoto Library Upgrader 1.1 on your library before opening it with iPhoto 9.6.

  • Cannot update my iPhoto after upgrading to Yosemite

    27" iMac, 2.93 GHz i7 processor, Yosemite 10.10.  Can no longer use iPhoto after upgrading.  I get a message that this update is not available for this Apple ID because it was bought by a different user or the item was refunded or cancelled.  How do I fix this?

    You must be logged in using the Apple ID used to purchase iPhoto or to set up your Mac - If you are logged in with the Apple ID that was used to purchase iPhoto or to set up the computer if it came preinstalled then quit iPhoto, backup your iPhoto library  and drag the iphoto application to the trash (do not empty the trash yet) and then go to the App store and install iPhoto
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  • Can't update iPhoto after loading yosemite

    Uploaded Yosemite and can't update iPhoto.  message is that the app was bought by another user or cancelled.  Not true.  What should I do?

    marcel cat wrote:
    How can I get a 'redeem code'?  I have the same problem.
    In that case you need a redeem code for iPhoto from the App Store to be able to update.
    Obviously you contact App store support - link is on the right of the App store window
    LN

  • Can't update apps after upgrading to iOS 8 on ipad air

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    There are 2 ways to fix the issue:
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  • Unable to print from iPhoto after upgrading to Yosemite?

    Whenever I want to print from iPhoto, the application on the IMac becomes unresponsive and will not print. This all started after upgrading to Yosemite. My printer is updated, so now I have no idea how to make this work again. Any help would be great.

    DA2014 wrote:
    Rebuilt iPhoto, it is updated, but still is unresponsive. I get the spinning wheel that never goes away until I force close the app. The printer works on other applications.
    OK and I see the issue is only with iPhoto. The only thing I can think of is resetting the printing system and then re-installing the printer(s). DO NOT use any of the printer's software for installing, simply follow the directions for adding a printer in Mac Basics: Printing in OS X - Apple Support.
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  • I cannot update apps after upgrading to Yosemite. Please Help!

    Hello,
    After upgrading to Yosemite, i wanted to go on to iMovie, but i have to update. So i try to update but it refuses and tells me: "This update is not available for this Apple ID either because it was bought by a different user or the item was refunded or cancelled."
    So what i understand is because i bought this mac in the US and I'm using it in the UK its not letting me update it. But what i don't understand is that i was able to upgrade to Yosemite with my mac knowing i was in the UK.
    How can i update my applications?
    Thank you for your time,
    TOAOMA

    Perform the following, stopping with the first one which works:
    1. Open the Mac App Store's Purchases tab. If you're prompted to accept it and the other iLife/iWork applications into your Apple ID, do so.
    2. Move them out of the Applications folder(they may need to be put into the Trash temporarily), and then see if you can download them for free from their individual product pages. If you're asked to buy them, see #3.
    3. Click here, contact Apple, and wait for a response.
    4. Buy them.
    (116660)

  • Fix for iPhoto after upgrading to Yosemite

    After upgrading to Yosemite I was unable to open iPhoto. I moved it to Trash (do NOT empty trash after moving it here!!!) - then go to App Store and download iPhoto. You'll want to make sure you then go to your Finder and click on the iPhoto download app in order to complete the download. When you open iPhoto it may say you need to upgrade - go ahead and do so then your photos will appear again with a new icon in your dock (remove the old one since it won't work now - the new icon will look different if you had an older version of iPhoto).
    Hope this helps!

    Ok so here's what you gonna do. (had this problem myself today, and after some fiddling figured out what to do.)
    Find your old iPhoto with a cross through it, right-click it and select 'show package contents'. A folder will open. In that folder go to Contents>MacOS and there will be three little things there. Click on the one called 'iPhoto' and terminal will open. Leave terminal open and wait four seconds and VOILA! iPhoto opens. Leave terminal open until you are finished with iPhoto, because if you close terminal, iPhoto will close with it. THX! ENJOY! Hope it works.
    P.S.
    You can close terminal once you close iPhoto. I also suggest backing up your iPhoto library while you can.

  • Problem accessing iPhoto after Upgrade to Yosemite

    After upgrading to Yosemite on my MacBook , the result I get when trying to open iPhoto, which I use a lot , is : our photo library will not be readable by previous versions of iPhoto after the upgrade. The upgrade process for very large libraries may take an hour or more to complete.
    What does "not readable by previous versions of iPhoto after the upgrade " ? Am I not going to access my photos ?

    Thank you Niel but I just found out that my back up to my Passport for Mac is not the same as before and am having problems with it .
    I go to settings, select time machine , turn it on and it starts  backing up .
    Now it is asking me to choose between My passport for Mac and Other airport time capsule .
    When I choose My passport for Mac , it gives me the  choice  : REMOVE DISK or Cancel .
    If I choose the other one , it gives me the choice : SET UP or cancel .
    I don't know what Other airport time capsule is and not sure if I have to set it up .

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