I can´t update iPhoto

Hola. Después de actualizar mi Mac a Yosemite, iPhoto no puedo abrirlo. Me pide que lo actualice, pero al internar hacerlo me da un error: "no esta disponible para esta ID de apple, quizás este comprado con otra ID diferente". No he tenido otra ID diferente y no puedo abrir la aplicación y recuperar mis fotos. ¿Cómo puedo hacer?
Gracias

Contact App Store support. There's a link on the right hand side of the App Store Window. They're the only ones who can sort out account issues.

Similar Messages

  • I can't update IPhoto, it says "the product distribution file could not be verified it must be damaged or signed in" I bought it on iTunes and have 8,000 photos already. how can I update and correct this??

    I can't update IPhoto, it says "the product distribution file could not be verified it must be damaged or signed in" I bought it on iTunes and have 8,000 photos already. how can I update and correct this??

    You might try resetting the App Store application and clear the cookies via this menu:
    as described in this website: Make use of the Mac App Store debug menu | MacFixIt - CNET Reviews
    OT

  • I can't update iPhoto and i movie i photo and i movie the message appear message appear

    i can't update iPhoto and i movie i photo and i movie the message appears
    These apps cannot be accepted by your Apple ID.
    These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases list. If you don't have access to that Apple ID and want to receive future updates, you will need to purchase the applications.
    please help me to fix this problem
    Thanks
    Krishna.

    You need to either delete and buy them, or get whoever holds that Apple ID to tell Apple to release them. On a Mac, deleting the applications won't affect their data, but that should be backed up anyway.
    (109641)

  • I can't update iPhoto, GarageBand nor iMovie, and I can't open iPhoto at all.

    I can't update iPhoto, GarageBand nor iMovie, and iPhoto is the only one I can't open at all. I bought my Macbook half a year ago and when I try to update the Apps it says it's being modified and then that there was an error with Apple Store ):

    There is an issue with update servers today, so you'll have to wait anyway.

  • I recently updated to Mavericks.  I can't update iPhoto.  It states that I need the original apple ID when the computer was purchased?

    I can't update iPhoto or iMovie after upgrading to Mavericks.  It stated that the Apple ID and password were not the same that were used to purchase the software?

    The Andyman,
    are you the original purchaser of your MacBook Pro? Have you associated your MacBook Pro with the same Apple ID which you’d used to purchase iPhoto and iMovie?

  • I can't update iPhoto 9.4.1 to 9.4.3.  Every time I click update, it tells me to sign in to the account I used to purchase it but it was preinstalled.  Please help!!!

    I can't update iPhoto 9.4.1 to 9.4.3.  Every time I click update, it tells me to sign in to the account I used to purchase it but it was preinstalled.  Please help!!!

    They are updated through the Software Update facility, not the Mac App Store.
    Thanks for popping in....
    My iLife apps are all from retail install disks predating Lion/ML; I am running 10.8.4 and as soon as I choose Software Update from the menu, the app store 'Updates" window opens with "checking for updates". I believe that behavior (SU being directed to MAS) was changed with ML?

  • Can't update iPhoto after loading yosemite

    Uploaded Yosemite and can't update iPhoto.  message is that the app was bought by another user or cancelled.  Not true.  What should I do?

    marcel cat wrote:
    How can I get a 'redeem code'?  I have the same problem.
    In that case you need a redeem code for iPhoto from the App Store to be able to update.
    Obviously you contact App store support - link is on the right of the App store window
    LN

  • I can't update iPhoto after installing OSX 10.9.2, it has the name otto@**** in the apple ID box and will not let me change it. Any thoughts?

    Hello people,
    I can't update iPhoto after installing OSX 10.9.2, it has the name [email protected]**** in the apple ID box and will not let me change it. Any thoughts?
    Thanks
    <Email Edited By Host>

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store may prompt you to update "Angry Birds" or "Twitter," but the hacked app may be something else entirely. Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
    1. Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    2. In the Finder, press command-F to open a search window, or select
    File ▹ Find
    from the menu bar. In the search window, select
    Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
    Other...
    A sheet will drop down. In that sheet, select
    Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    4. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    Quit and relaunch the App Store. Test.
    If you find these instructions confusing, ask for an alternative method.

  • Can't update iPhoto and iMovie.  "ther was an error in the App Store (18)

    I can't update iPhoto or iMovie.  All others update OK.  message pop up: "There was an error in the App Store" (18)

    Try deleting the cache associated with the App Store.
    Quit the App Store if it's open.
    Open a Finder window. From the Finder menu bar click Go > Go to Folder
    Type or copy paste the following:
    ~/Library/Caches/com.apple.appstore/Cache.db
    Click Go then move the Cache.db file to the Trash.
    Relaunch the App Store and try updating your apps.

  • Upgraded to Yosemite,  Created new apple ID as couldn't remember last one now can't update iPhoto receive message this update not available for this apple Id either because it was bought by a different user or item refunded or cancelled.

    upgraded to Yosemite and now can't update Iphoto or Imovies receiving message this update not available for this apple ID because it was bought by a different user or item refunded or cancelled.  Is there an easy fix

    Unfortunately, anything obtained at the app store remains tied to the Apple ID used to obtain it forever. You will either have to start over with your new ID or try to recover the original ID.
    Frequently asked questions about Apple ID

  • Can I update iPhoto from version 8.1.2 to 9 or higher versionfor free?

    Can I update iPhoto from version 8.1.2 to 9 or higher versionfor free?

    Is your profile signature "Mac OS X (10.6.8)" still current? With that MacOS X version you can upgrade to iPhoto 9.2.x. Only, the iPhoto version 9.5.1 currently sold at the AppStore requires MacOS X 10.9.x. If you you are not running Mavericks, you could try to buy a boxed retail version of iLife '11. That will have a compatible early iPhoto 9.x version.

  • HT1338 I can't update iPhoto or iMovie on used Macbook Pro, the store asks me to log in with the Apple ID of the previous owner.

    I bought this late 2011 Macbook Pro and can not update iPhoto or iMovie because the store asks me to log in with the previous owners Apple ID. What should I do? I don't want to purchase the apps.

    I'm not sure on that. My macbook pro came with snow leopard. So If I was going to sell it, the person would have the os disk and the applications disk(iLife). I'm pretty sure that a computer that comes with Lion has the iLife apps tied to it through the mac app store regardless of how many different people own the computer (all you need is your own apple id). If I try to delete any of my iLife apps I get an error messege telling me it's not possible. There might be a way to do it with a terminal command, but that is way out of my league. Well this is a learning experience for everyone. If the person who sold you the computer said they did not have the Microsoft Office for mac disk or product key code, it should have brought your purchase price down a bit. I think the cheapest copy is about $120.  I'm sorry I can't help you with everything. Good Luck.

  • HT5367 I can't update iPhoto and iMovie. Says that download is corrupted.

    I can't update iPhoto and iMovie. Says that download is corrupted.

    I too have the same problem.  Trying to update iphoto and imovie.  Tells me download is corrupted and to try again later.  Been going on for some time now.  Tried updating one at a time, but no difference.  I have the permenant number "3" on the apple store logo. 
    iphoto, imovie and kindle.  Unable to update!!

  • I have iphoto 7.1.5.  How can I update iphoto without buying ilife, which i don't need?

    i have iphoto 7.1.5.  How can I update iphoto without buying ilife, which i don't need?

    I'm not sure where you are seeing the "negative reviews" but I like it and many, many people posting here do even though this is a forum for people with problems
    No one knows when the next upgrade will be bu tit will require a purchase
    I'm sure that there will be a few more updated for iPhoto '11 but probably not many - it has had a lot and is approaching the end of its life cycle I would think
    And be sure to have a good backup prior to upgrading (as always) - I suggest in addition to your normal backup routine that you make one more copy of the iPhoto library on your main hard drive if you have space - remember that you need a minimum of 10 GB of free space jus tto run your Mac
    And prior to launching iPhoto '11 the first time be sure to run software update and be sure it is up to the latest version
    LN

  • I bought over a Mac Book Pro from a friend. I can't update iPhoto and other apps as it seems like these are tagged to the previous owner's account. Pls advise.

    I bought over a Mac Book Pro from a friend. I can't update iPhoto and other apps as it seems like these are tagged to the previous owner's account. It basically requires me to sign in to my fren's account which is absurb! Because iphoto comes with mac isn't it?

    Contact your "friend." Have him set up the MBP for your with your own account, settings and passwords. You are not running IOS 5.1. That is for iPhone and iPad users. What OS are you running? Did he give you the OS installer disks?

  • How can I update iPhoto and iVideo from Mavericks?

    How can I update iPhoto and iVideo from Mavericks?

    Was iVideo purchased on the app store?  If so, both iPhoto and iVideo can be updated via the App Store.  (You can click on Software Update under the Apple menu at the top left of your display).

Maybe you are looking for