I can't update itunes and quicktime

when i try to, my windows 7 64-bit system asks me for the msi-files of the installed versions, in order to uninstall them.
i tried to find them on the internet, but sadly only the new versions are available.
i'm out of options, please help me!

i appreciate the help
problem still persists

Similar Messages

When i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

when i try to update itunes and quicktime, it stops me and says " The feature you are trying to use is on a network resource that is unavailable" please help.

Before trying the update again, use Microsoft's Fix it solution at http://support.microsoft.com/mats/Program_Install_and_Uninstall. Use it to uninstall iTunes and Quicktime. It bypasses this not uncommon problem. When the solution finishes, the selected program will be uninstalled. It can take several minutes and I have seen as much as half an hour.
After iTunes & Quicktime are uninstalled, try the update again.

Exception processing message 0xc0000013 after updating itunes and Quicktime

After updating itunes and Quicktime, every time I remove a CD from my DVD drives I get an error saying no disk exception processing message 0xc0000013 Parameters 0x759f023c 0x87f51934 0x759f023c 0x759f023c.
I tried doing a restore to a time before that update and that didn't seem to help. It just gave me different parameters.
I'm using Windows Vista and this is driving me nuts.
Any help would be greatly appreciated.

I also have the same problems as you guys after installing Corel Painshop Pro X12. I went into the task list and stop the CorelIOMonitor process and then the problem went away. I found out that you can disable this from starting up using System Configuration tool via Start -> Run -> msconfig
. It's an interm solution untell they fix it. Maybe someone needs to notify Corel or Apple to fix this problem.

Should I auto update iTunes and Quicktime?

the System update asks me to update iTunes and Quicktime but I think the versions are incompatible to this version.
This computer is old dog slow. Would it be slower if i upgraded to the latest OS? Is it even possible.
Thanks.
Will

i appreciate the help
problem still persists

Can't install itunes and quicktime on win7 32bit

Hi all,
since the new updates from october 2011 i couldnt update my itunes anymore. During the installation it said:
in dutch: kan map C:\ProgramData\Microsoft\Windows\StartMenu niet maken. Er bestaat al een bestand met deze naam. Wijzig de naam of verwijder het bestand en klik op nogmaals.
In english: can not make folder C:\ProgramData\Microsoft\Windows\StartMenu. There already excists a folder with this name. Rename the folder or delete the folder and try again.
Now the problem is: i deleted my itunes and quicktime to finally install the new updates. When i install itunes it still give this message during the install and i cannot find the folder C:\ProgramData\Microsoft\Windows\StartMenu and i deleted everything i could find from itunes.
In my start menu there isnt anything named itunes as far as i can see. how can i delete the folder so i can finally instal itunes again..?

These are the minimums listed for the iPod Classic:
Windows system requirements
PC with USB 2.0 port
Windows Vista or Windows XP Home or Professional with Service Pack 2 or later
iTunes 7.4 or later

Updated iTunes and QuickTime, now neither will launch

I installed iTunes 7.1 and QT 7.1.5 tonight. Immediately after restarting, I was unable to launch Firefox 2.0.0.2 or reinstall it. In researching that problem, I've discovered I cannot launch iTunes or QT Player.
With each app, the triangle appears next to the icon in the dock when I launch it, but then the color wheel spins for awhile, the system hangs, and the application stops launching. There's no error dialog. The Finder appears to restart, too, because the Dock and the Finder bar disappear and reappear.
Any suggestions for what to restall, which files to trash, etc?
Thanks.
MacBook Pro Mac OS X (10.4.8)

TD, thanks for the suggestions, but I'm still stuck. Here's what I've tried:
1. Deleted the com.apple.iTunes.plist file, restarted iTunes and it would not launch.
2. Created new account, tried launching iTunes. It did not launch.
3. Downloaded and reinstalled iTunes and QuickTime, then restarted. iTunes, QuickTime, and Firefox would not launch.
4. Re-reinstalled iTunes and Quicktime, restarted, still unable to launch iTunes or QuickTime.
Any further ideas? I'm stumped! Thanks.

Can't delete Itunes and Quicktime from Control Panel

Hi. I posted a few days ago re: when I tried to update Itunes, I received the 1608 error.
So, I have been trying to uninstall QT and Itunes via the Control Panel in Windows XP (Home) and when I click on both programs to remove, it blinks and then just stays there. They won't delete.
Any suggestions? I am about to the end of my rope! I have tried all the suggestions I can find here.
Do you think if I reinstalled everything on my computer, if that would work? I know it is extreme, but I can't get anything else to work. I am the authorized user in DCOM settings, I don't have Norton, I turned off the Virus protection in Yahoo, I deleted the items in temp directory,ect.
Thanks in advance!!

hi Ipisarki!
hmmmm. just checking. when you were trying to treat the 1608, did you try the InstallShield advice on the 1608?
(thinking here that whatever is causing the 1608 might be causing this problem ... so if we can fix the 1608s we might be able to get this problem fixed too.)
there's a link through to the InstallShield advice on the 1608 in this document:
Trouble installing iPod, iTunes, or QuickTime software in Windows
love, b

New ipod nano and error in updating itunes and quicktime (error 1905)

this is really annoying me, i have itunes 6.0 or 6.1 or something, and i recently purchased an ipod nano.it said the new nano was only compatable with itunes 7.1, so i went to apple.com and downloaded it. it took two hours to download the set-up for itunes 7.1. i ran the set-up, and then in the middle of it this error came up:
Error 1905.Module C:/ProgramFiles/Quicktime/GTUIPanelControl.dll failed to unregister. HRESULT -2147220472. Contact your support panel.
i pressed okay twice, and it went through the rest of the process and it says this:
Could not open key:
HKEYLOCALMACHINE/Software/Classes/QuickTime/CLSID. Verify that you have sufficient access to that key, or contact your support personel.
all of this is very frustrating, but after i click "ok", it reads this:
The installation of QuickTime did not complete successfully.iTunes requires QuickTime.
Please help!i would like to utilize this ipod sooner than later, obviously.
thank you

http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF -FC6AF26DC390&displaylang=en
I used that download, which seems to have worked for some people, but not others. It has something to do with downloading a VBScript. Anyway, I did this, but when I tried to complete its download, it said "Error registering the OCX C:\WINDOWS\system32\vbscript.dll"
I then tried to run that file through Run, typing in "regsvr32 %SystemRoot%\system32\vbscript.dll"
I was told it would "reregister" it. Unfortunately, I was met with other error message. ""DllRegisterServer in c:\WINDOWS\system32\vbscript.dll failed. Return code was 0x80004005"
I was told that it had something to do with not having adminstrative privilegdes. I've dealt with these "adminstrative priviledges" before when Norton refused to work, and its no happy mess. But if someone can shed any light on the situation, that would be great.

HT1926 I've successfully updated itunes and quicktime on windows XP but itunes won't run properly, the video tutorial loses audio after about 1-2 minutes and when I plug in my iphone 4s to sync the whole thing freezes, any ideas?

Hi everyone,
was prompted to upgrade itunes on my PC and also upgrade the software on my iphone 4s.Went through as usual but took 3 goes to get a successful upgrade of itunes on the PC. Then was prompted to update quick time, this was done successfully.
Thought I'd look at the tutorial video for itunes - the sound went off 11/2 minutes into it, then I couldn't stop it. I had a quick look around itunes and decided to sync my phone. The program recognised the phone then everything froze. Windows message for a non responding program came up and had to pull out of the program. So far after several hours I have not been able to get beyond stage 2 of 7 of syncing the phone; it keeps freezing up at different stages.
Any ideas?? I haven't had this kind of trouble before with any other version of itunes.
Cheers

Still nothing? Wow... maybe the quality of this discussion board really has gone down. Dissappointed.

Problem updating itunes and quicktime

i try to update my itunes/quicktime an error occurs that says that "The older version of QuickTime cannot be removed. Contact your technical support group." i tried deleting it many different ways and it will not work
any help would be greatly appreciated

Hi,
Have just cured my problem. I went delvinginto these archives and found a link (see below)
http://docs.info.apple.com/article.html?artnum=93976
I did all that - themost important bit is the bit about the Windows Installer Utility. This seemed to cure things for me. After following those instructions, I went into my "Add/Remove programs" control Panel utility and removed the extraneous Quicktime entry, which at last, finally removed itself (after doing the bit about the Windows Installer Utility) and then restarted the PC. After that, I installed the standalone Quicktime installer, which worked! Then I installed iTunes (which probably re-installed QT over the top of itself, but hey, what the **** - it worked!).
So I'm a happy bunny.
CHeers,
Sibrewer01

Can't Download Itunes And Quicktime

i go to the download pages and the site gets a error where the download links are
what gives.
i get this
"Network Timeout
The operation timed out when attempting to contact swdlp.apple.com.
The requested site did not respond to a connection request and the browser has stopped waiting for a reply.
* Could the server be experiencing high demand or a temporary failure? Try again later.
* Are you unable to browse other sites? Check the computer's network connection.
* Is your computer or network protected by a firewall or proxy? Incorrect settings can interfere with Web browsing.
* Still having trouble? Consult your network administrator or Internet provider for assistance."
my network is fine thought
Message was edited by: Vaughn Whynot

Go to start > run, and type CMD into the box.
Another box will pop up. Now type this into it
+ping swdlp.apple.com+
Do you get back a message that has 0% loss (good)in it? Or 100% loss (bad)?

Applications won't open after update to iTunes and QuickTime

I just allowed a software update for iTunes and QuickTime. After rebooting, I found that the Finder will not start, nor Mail nor most other applications. TextEdit will start, which gives me the Menu bar so I can switch users, but all users have the same problem.
I cannot see the hard drive icon without the Finder. If I hit the Finder button, it wiggles and then dies. Safari starts, but "quits unexpectedly" when I try to browse with it.
I bought the G5 with 10.2 installed, then upgraded to 10.3 I have the 10.3 upgrade disks, but don't know if I can use these to do an archive and re-install.
I can see the hard drive by doing an "open" from TextEdit, but of course I can't use that to open another application. I've booted of the 10.3 upgrade disk and used Disk Repair, but it found no problems. Lots of permissions problems, but I doubt that is causing the trouble.
I'm in a real fix here. Any suggestions?
Thanks,
Ray
G5 Mac OS X (10.3.9) )
G5 Mac OS X (10.3.9)

I'm having a similar problem only with disk utility after updating iTunes and Quicktime. I am unable to repair permissions, but otherwise the machine is working great as before. When I try to repair permissions using either Cocktail or Onyx it just keeps going, going, going and going but never finishes. It will run for several hours before I have to force quit the application. Repairing permissions has never taken more than 15 minutes prior to this update.
I decided to try using disk utility while booted to osx, I get a message that says communication between the disk managment tool and disk utility has been lost and operation cannot continue. The same error occurs when running disk utility off the startup cd. I restored using my backup then ran disk utility and all was okay using all of the methods mentioned above. I installed the updates again and the same problem occurs when trying to repair permissions.
Guess I will reload my backup and wait for a fix from apple unless someone chimes in with ideas on what could be wrong. Thank goodness for backups!!! This is the first software update that has given me any problems. Oh, one other thing. I installed the updates on my titanium powerbook running 10.3.9 and didn't have any problems. The setup on my tibook is essentially the same as my powermac G4. What gives? Anyone else having problems after installing the updates?

Deleting Unnecessary iTunes and Quicktime Files

Having installed and subsequently updated iTunes and Quicktime (with both programs being parts of one update "package"), I believe I may have many unnecessary files on my machine which Apple's installation and updating processes did not throw out or which are created when the programs are used but not thrown out after usage.
Can you tell me if I can safely delete the files in the following folders?
In the location C:\documents and settings\all users\application data\apple computer\installer cache\, the files in the following folders, which together use up 92MB of disk space: Apple Software Update 1.0.2.1, iTunes 7.0.2.16, iTunes 7.1.0.59, QuickTime 7.1.5.120.
In location C:\documents and settings\myname\local settings\application data\apple computer\quicktime\downloads\, the set of folders and subfolders which collectively contain 37MB of files with the extension .qtch.
Thanks.

Thanks for your reply, but what you're referring to has absolutely nothing to do with the problem I described in my post. You described how to change the display language WITHIN iTunes. My problem is the target and name of the start menu shortcut "Om iTunes", which on my PC opens a Swedish rtf file. Changing the iTunes language does not change the name and/or target of the shortcut.
The problem is that the iTunes (and QuickTime) installers assume I understand Swedish if my English Windows XP PC is configured to use Swedish date, time and currency formats. This is not necessarily the case, as I tried to explain in my original post.

Trouble update itune and Quictime

Can anyone help me with this issue:
Tried update itune and Quicktime, but keep getting the following errors:
-C:\program File\Quicktime\QTsystem\QT Java.dll
(file not found)
-Error code: -3
When attempting open iTunes get the following error:
Quicktime 7.0.02 installed, Need Quicktime 7.0.3 or later. Reinstall iTunes.
Tried several things with no change. Don't have access to my music on iTunes any longer. Can someone help me? Thanks!
Update:
Still can't get itune or Quicktime to work. Frustrated and tried everything I can think of.........Does anyone have any ideas!

http://www.apple.com/quicktime/download/standalone.html
That's the Standalone installer for Quicktime 7.0.3, without iTunes bundled in. Attempt to install that after a computer restart, then restart again and try to launch iTunes (assuming the installation goes through without errors).

ITunes and Quicktime conspire against me!!

I can't get itunes to work at all and now quicktime's stopped functioning! I get the usual "Sorry for the inconvenience but itunes has encounted a problem and needs to close" every time I try and start it. I've installed quicktime from the main apple download and it installs fine but won't actually work! I've tried uninstalling quicktime but I get the message ' fatal error during installation' and it quits the uninstall. I've uninstalled itunes and after reinstalling it get the same 'sorry for the inconvenience' message again. Need assistance from an itunes expert please. Thanks.
AMD64 Windows XP Pro

The procedure entry point QTCF_CFUniCharGetUnicodePropertyDataForPlane could not be located in the dynamic link library QTCF.dll
The most common cause of that one is a misplaced older version of the QTCF.dll lurking about in your system. On an x64 system, the best place to start looking is in the C:\Windows\sysWOW64\ directory.
Do you see a QTCF.dll lurking in there? If so, try dragging it out onto the desktop. Can you launch iTunes and QuickTime now?

I can't update itunes and quicktime

Similar Messages

Maybe you are looking for