I can't update my mobile software whit my E71

Hi everybody,
Since this morning i've tried to update the software of my Nokia E71 with Nokia Ovi Suite.
So first i save my old things (pictures, messages, ....) and then when i want to start the update i get ALWAYS this message:
http://i54.tinypic.com/dzxpty.jpg
It says: "Connexion whith the mobile has been lost"
Even if my E71 is connected with my computer by USB !!!
Does someone know about this problem ?
Thank u !
Attachments:
Nokia E71.jpg ‏97 KB

is there an update available to you as updates vary by product code and region and do you have a strong connection with internet service provider
If  i have helped at all a click on the white star below would be nice thanks.
Now using the Lumia 1520

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