I can't upgrade my itunes and when i try to delete it a error msg popup
*It keeps saying the feature you are trying to use is on a network resource that is unavailable .... Then I click cancel and it says ..... The older version of iTunes cannot be removed contact your technical support group*
These sorts of msi-related troubles have gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly this time?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.)
Similar Messages
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can no longer find my music and apps on itunes and when i try to sync it tells me its going to erase all that is in my phone and sync the new itunes which has nothing in it
See Empty/corrupt library after upgrade/crash or
Recover your iTunes library from your iPod or iOS device.
tt2 -
my phone is on disable and ask me to connect to itunes and when i try it says i need to unlock my phone? how can i unlock it if its locked ? please help?
Connect in recovery mode according to http://support.apple.com/kb/HT1212
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help me
My iPhone is in recovery mode and I do not see it on my laptop and on iTunes. Moreover, I can not turn it off and when I try it comes up all the time in the recovery mode.Hey Yan Heng,
Thanks for the question. It sounds like your iOS device is not recognized in iTunes for Windows, while in recovery mode. The following resource may help to resolve your issue. While you should run through each step, the specific information related to your symptom is outlined in Step 5 (If the device is not recognized while in Recovery Mode).
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
My iphone 3g is in recovery mode...I connect it to itunes and when i do the recovery the 1015 error shows up...how can i face this problem? Its an emergency
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
BTW, this is the iPod touch forum -
Just installed itunes but when i try to open it this error message pops up: "apple application required" then it suggests uninstalling and reinstalling which i've done a few times but nothing works
When you say you have tried everything, it would help if you told us what you have tried to avoid duplication.
When you installed iTunes did you get any error messages?
Anyway, on the face of it it may be worth trying a separate install of Apple application support.
Uninstall iTunes again. Now open Apple Software update, assuming it is working.
It should offer to download iTunes. Don't do it yet, go to the Tools menu and select Download only.
Then download iTunes. Then go to the tools menu again and select Open download folder and you should see a collection of six files.
Before going on, can you get to this stage OK?
One further thing I would like you to check, are you ahving any problems with Windows updates? Could you check in Windows Update to see if there are any failures. -
I have Prem. Elements 12. I am trying to add audio media. I know where the audio files are located (using GET INFO while in iTunes), and when I try to add certain audio files, some are accepted and some are not. In one case, when I opened a particular folder, the song was not listed, even tho' the song is there when using Windows Explorer. This happens with mp3 and mp4 and just wav files. Some audio are accepted, most are not. I get that codec is not installed error message, too.
Perhaps it would be helpful for you to view the page source code of this page
http://www.alanwork.com/
As you can see, the submenu code links are immediately below the top level code, and are
wrapped in their own <UL> </UL> tag pairs.
Hope that helps -
How do I complete uninstalling itunes? when I try installing i get an error message saying it can't find the path ,itunes64.msi missing
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
The section Install missing components has advice on breaking down the iTunes installer into the individual .msi files which might prove useful if one component won't install normally.
tt2 -
When I was updating my ipod touch 4g 8g 4.3.3 the USB came out and now it just shows connect to itunes and when i try to update it comes with error 6. I do all of the help things and nothing happoned
First see if placing the iPod in Recovery Mode will allow a restore.
Next try DFU mode and restore.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If not successful then time for an appointment at the Genius Bar of an Apple store. You are not alone with this problem. -
I purchased a movie from iTunes and when i try to play it on my mac or iphone its just black and has no sound...
help please!Are you going to Movies - Purchased or Computers - Movies ?
If you go to iTunes Store on your computer - Quicklinks - Purchased. Is it showing up there?
Is this a purchase or a rental? -
My ipad2 says it can't connect to iTunes Store when I try to download something. I could do this a few days ago but not now. Anyone tell me why?
Try signing out then back in. Try again.
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my iphone 4 says activation required and then connect to itunes and when i try to connect it wont what do i do (i cant use it at all) :'(
i got it from O2... and it dosent do anything when i plug it into my laptop it dosent come up at all or connect to itunes
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I downloaded the itunes and when i try to click on the icon, it wont go to the itunes
i downloaded the itunes and when i try to click on the icon, it wont go to the itunes..
See Here > http://www.apple.com/support/itunes/troubleshooting/
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I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.
ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.
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i am not able to format my ipod classic as it is showing in the widows 7 but not in the itunes and when i try to format it, i am not able to format it i am not able to foramt it..
Hello Ephremekka
Start your troubleshooting with the article below to get your iPod Classic to show up in iTunes to be restored.
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Regards,
-Norm G.
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