I can't use InDesign CC 2014, I tried to uninstall and now I'm not able to install again. It says there's a missing file. What shall I do? Shall can I cancel Creative and install it again? And how?
I can't use InDesign CC 2014, I tried to uninstall and now I'm not able to install again. It says there's a missing file. What shall I do? Shall can I cancel Creative and install it again? And how?@@
http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling will usually help
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Similar Messages
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I have installed the safari extention cleaner youtube. I didn't like it and now I a not able to uninstall it. I search in safari>preferences> extentions and it not appear there. My safari is the 5.1.10. Can anyone help me?
If you got it from http://clea.nr/install/ then if it's not shown in Safari - Preferences - Extensions, it isn't installed.
If you obtained it elsewhere, please link to it, or add a screenshot/description showing how it affects Safari. -
I got my Macbook Pro from another user (different apple id) and now i'm not able to update iPhoto and iMovie. What can i do?
You need to contact Apple and transfer that computer, the serial number, into your name and your Apple ID. Then you should be able to update the included Apple Apps from the App store. No need to Re-buy them again.
Caveat to the above.
If your Mac did not originally come with Lion Preinstalled, early releases of early 2011 models and older, and originally had Snow Leopard installed the original owner should of supplied the Mac OS X System Discs with the system. If that person didn't you should order them from Apple at a small fee, and don't lose them. -
Downloaded IOS 7 and now I do not have a dictionary in iBook. This is very frustrating. What can be done to fix this issue?
I've got to agree with Allan. It sounds like the hard drive is corrupt at least. It's possible it might be physically failing. Without backups, it's possible your data is already gone. You need a professional to help you.
If you do not have an Apple Store near you or simply don't have the time to spare, there are some things you can try, but you must understand that it's possible these things could make the chances of recovering your data worse than they already are. Perform the instructions to follow at your own risk!
First, you can try repairing your hard drive with Disk Utility. If that works, see if you can start up the machine. If you can, the very first thing you need to do is back up any data you don't want to lose. You may still need to take other steps, as your system may be damaged as well, but getting the data is the important part.
If Disk Utility cannot repair the problems, you can try DiskWarrior. It can repair problems that Disk Utility cannot. However, it also increases the risk of destroying your data if it fails. If it works and you can start up the machine, do the same as I advised for following success with Disk Utility.
If repairs (with either) were successful, but the machine still won't start up, you can try reinstalling the system. Hold down command-R at startup and then just install right on top of the existing system. If all goes well, you'll be able to start up afterwards and can get your data backed up. If all goes badly, it'll further decrease the chances of getting your data back.
If neither can repair the damage, you're in bad shape. You will need a professional to help you, unless you are willing to lose all your data. -
where can i get setup cause i formated my mac mini and now i am not able to download cause i did not have any backup
How did you format your Mac Mini? Did you restart into Recovery Mode (Command+R) and erased your Macintosh HD? Or did you use some external drive or DVD to erase it?
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hi, i play on yahoo games and i down low and update today to my mac air and now i can not play in yahoo games, it say there are some missing plug-in. please help. thanks
Hey Davidl678,
Thanks for the question. It sounds like you are unable to download the purchases from your purchase history, because iTunes believes the songs to be in your library. It may be necessary to delete the items from your library, then re-download from your purchase history. Before doing so, you may want to take note of which song are available for re-download:
iTunes 11 for Windows: Delete songs, playlists, or other items
http://support.apple.com/kb/PH12359
iTunes 11 for Windows: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12491
Thanks,
Matt M. -
i tried for update but when i saw the screen its showing an arrow with a USB cable towards itunes icon, and now i'm not able to do anything, i also tried to connect ipad through my laptop but no use
That message means that you have to restore the iPad now. There was a problem with the update. So connect the iPad to your computer and restore your iPad.
You can read bout it here.
http://support.apple.com/kb/ht1414
If that does not work you will need recovery mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
i have around 2000 photos on my camera roll as back up and now i am not able to delete unwanted photos and they are not even getting synced wid d computer so what should i do now?? they are using 9 gb of the space!!!
Chris CA wrote:
You cannot backup photos to iCloud.
You can enable Photo Stream (in Settings > iCloud) but only for 30 days and only a max of 1000 photos.
Then what does this mean? It was copied from the kb article that I posted above.
Reducing the size of your Camera Roll backup
If you take lots of photos and videos with your iOS device, you may notice your Camera Roll takes up most of your iCloud Storage backup. To check the size of the Camera Roll backup on your device:
On your Home Screen, tap Settings.
Tap iCloud.
Tap Storage & Backup.
Tap Manage Storage.
In the Backups section, tap your device.
In the Backup Options section, the backup size is displayed under Camera Roll.
To reduce the size of your Camera Roll backup, save your photos and videos locally to your computer with iTunes, and then manually back up your iOS device. If you want to keep your photos and videos on your iOS device, you can turn off Camera Roll in Backup (see the "Deleting backups and turning off Backup for your Device" section above) orpurchase additional storage. -
My iphone was lost and was sent to lost mode after some days I found my iphone but it was disable. And now I'm not able to activate my phone. it doesn't accept the Apple ID that I used to put my phone in lost mode. How can I activate my iphone now?
Hi Krisunita,
Thanks for visiting Apple Support Communities.
Try using these steps to stop Lost Mode from iCloud.com:
Stop Lost Mode or change your contact info
Sign in to icloud.com/#find with your Apple ID (the one you use with iCloud).If you’re using another iCloud app, click the app’s name at the top of the iCloud.com window, then click Find My iPhone.
Click All Devices, then select the device that’s in Lost Mode.
Click Lost Mode, then change the information or click Stop Lost Mode.
You can find this information here:
iCloud: Use Lost Mode
http://support.apple.com/kb/PH2700
If you are not able to log into iCloud.com, see this link for more help:
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Best,
Jeremy -
i switched on the voice over at its minimum rate and now i am not able to slide the screen and unlock it, i switched on the voice over in ipad 2 ios 6 at its minimum rate and now i am not able to slide the screen and unlock it please advise
You should be able to turn it off on the iPad by using 'a tap-to-select and then double-tap to activate/type process' and 3 fingered scrolling to go into Settings > General > Accessibility and turn it 'off' (so to use the 'slide to unlock' tap the slider and then double-tap it, and to type your passcode tap a digit and then double-tap it etc), or you can do it by connecting to your computer's iTunes : http://support.apple.com/kb/HT4064
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I have I pad 2, and I recently reset my password. And now I am not able to upgrade my old apps. Usually it will not ask apple password, but now it's asking password and when I type the password ir says the password is wrong. What would be the problem?
If the old ID is yours, and if your current ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I recently re-loaded iphoto, and now am unable to upload photos from my camera - saying there is insufficient disk space. does anyone have a solution?
Assuming you have space on your disk, then it could be a symptom of a damaged Library.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
My little cousin scratched my i tunes gift card with a key and now I am not able to decipher the code on the back. Is there any way of still being able to redeem the gift card?
This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes forums.
Answering quickly, though, see:
http://support.apple.com/kb/TS1292
Regards. -
I downloaded and installed the latest update on my Ipad and now it will not power on. It shows I tunes and a power cord. What should I do?
Hey kfortnt2,
Thanks for the question. I understand you are experiencing issues after updating your iPad. The following resource outlines the screen you are seeing, and a potential resolution:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
i purchased music from itunes and now itunes will not open. how do i get it back??
Hmmm. There's a couple of things that might be going on with that one.
Let's try an uninstall and reinstall of QuickTime first.
If you're using XP, head into your Add or Remove Programs control panel. Select "QuickTime", click "Change" and then click "Remove".
If you're using & or Vista, head into your Uninstall a program control panel, select QuickTime, and then click "Uninstall".
You can get QuickTime back either via Apple Software Update (in your Start menu go "All Programs > Apple Software Update" ... QuickTime should appear in the "New Programs" section), or by downloading a QuickTimeInstaller.exe from the following location:
http://support.apple.com/kb/DL837
Does your iTunes launch properly now?
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