I can't watch movie I have bought on my Ipad mini. What am I doing wrong?

I was able to watch the movie the first time I downloaded it, but now when I go to videos and click on the movie it will not play.

(A) Try reset iPad
Hold the Sleep/Wake and Home button down together until you see the Apple Logo.
Note: Data will not be affected.
(B) Close all apps in the multi-task window
1.Double-click the Home button.
2. Swipe the app's preview up to close it.
3. Preview will fly off the screen.

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My iPad2 does not see the 'purchased' TV shows that I have bought on my Apple TV - what am I doing wrong?

So,
I have purchased a series of Top Gear on my Apple TV and want to watch it on my iPad. Since it is all 'in the cloud' I thought that this would be possible. I have read that you can go on the 'purchased' tab on the video app but that only have a film that I bought on itunes some time ago.
Is it possible to watch the TV shows on my ipad? If so....please help!! Thanks

Hi,
Couple of things:
1. There is no "purchased' tab in the Video app - it's in the iTunes App. Once in the iTunes app / Purchased tab select the TV Series view (top left). You should then see your purchases.
2. Not sure where you are in the world but I believe previously purchased TV Shows are only avaible for re-download in the USA, Canada, UK & Australia http://support.apple.com/kb/HT5085

HT1688 Hi, just bought my daughter an Iphone 4s and I can't get it to let her on youtube, Facebook etc., keeps saying no internet connection. My husband and I have 3G smartphones and we can get on them on ours, so I'm not sure what I'm doing wrong. Also,

Hi, just bought my daughter an Iphone 4s and I can't get it to let her on youtube, Facebook etc., keeps saying no internet connection. My husband and I have 3G smartphones and we can get on them on ours, so I'm not sure what I'm doing wrong. Also, my other daughter has the same phone and has no trouble getting on these sites either. Any information to help is greatly appreciated. Thanks

Well, did you activate this new phone?

I have an older Sony digital camcorder, and I am having trouble importing the movie files. Sometimes I get the audio in iTunes without the picture. I have a Pinnacle Dazzle interface. What am I doing wrong. Is there a way to skip the dazzle device?

I have an older Sony digital camcorder, and I am having trouble importing the movie files. Sometimes I get the audio in iTunes without the picture. I have a Pinnacle Dazzle interface. What am I doing wrong. Is there a way to skip the dazzle device?

Chances are the pinnacle is producing .avi files or MPEFG1/2 streams - iTunes may know how to decode the audio but not the video. Download Handbrake and try running the Pinnacle files through it and adding to iTunes - use Universal format unless you have a specific device in mind.
Keep copies of the originals.
Another option might be to try to install Perian. Can't remember if the Apple MPEG2 plugin allows MPEG2 to be played in iTunes.
AC

I have bought an additional iPad (mini) for my wife, but how do i set up her email address only without mine appearing on her iPad?

I have bought an additional iPad (mini) for my wife, but how do i set up her email address on her iPad only without my email accounts also appearing on her iPad?

It sounds like restored one of your own backup when you activated her iPad. If you just activated the device and you want to share an Apple ID for purchases, you should, either erase the device and start all over again and NOT restore your backup - or simply delete your email accounts and set up hers in the settings.
To erase the device and start all over again, go to Settings>General>Reset>Erase all content and settings. If you enabled Find My iPad, you will need to enter your Apple ID and password to erase the device.
You can delete your email accounts, in Settings>Mail, contacts, calendars>Account Name>Delete Account.

HT204380 I have bought a new iPad mini. its not showing me Facetime Installed. How should I start a Facetime ?

I have bought a new iPad mini. its not showing me Facetime Installed. How should I start a Facetime ?

Where did you buy it? facetime is barred from devices sold in some countries, due to the countries insisting upon it. UAE and other middle eastern countries are examples.
If you bought your iPad in a country that banns its use then you'll never have facetime on that device. It's locked out at the most basic level.

I do all the steps to set wirelessly my TC but when i do my network can't find it. i don't have a modem near by but i have good signal to the mac. what am i doing wrong?

i do all the steps to set wirelessly my TC but when i do my network can't find it. i don't have a modem near by but i have good signal to the mac. what am i doing wrong?

Since you mention that the "modem" (which I'm guessing is a wireless router) is not close to the Time Capsule, I'm guessing a second time when I ask if you are trying to configure the Time Capsule to "join" your network using wireless only.
Is that correct?

I have just bought new ipad and have icloud but my photos haven't transferred across to my iphone 4, not even one I took yesterday on the ipad. What am I doing wrong?

I have just bought new ipad and have icloud but my photos haven't transferred across to my iphone 4, not even one I took yesterday on the ipad. What am I doing wrong?

What do you mean by copy? I thought the i cloud did that automatically for you. That's what I don't understand.

I have bought a new ipad mini and when i try to use app store asks me my email but it does not let me review, it get blocks and does not let me tap review

I have bought a new ipad mini and when i try to use app store asks me my email but it does not let me review, it get blocks and does not let me tap review

You have to provide email to access app store,dont expect walk in and walk out

I am try to burn a dvd from iPhoto in iDVD, when I click burn I get error message I don't have SuperDrive and dvd is ejected. I have burned dvd's before. What am I doing wrong?

I am try to burn a iPhoto slideshow on to a dvd in iDVD, when I click burn I get error message and dvd is ejected. I have burned dvd's before. What am I doing wrong?

error message I don't have SuperDrive and dvd is ejected
If you don't have a SuperDrive you will not be able to burn DVDs.
Did iDVD come preinstalled on your Mac? If it did then you should have a SuperDrive and be able to burn DVDS. Check the Disk Burning section of System Information
to see what you can read and write with your optical drive:
OT

Since I've upgraded to Maverick the airpot utility does not recognise that there is a time capsule on the wireless network. I can see the TC using the air port utility on my iPhone5 and on my iPad. What am I doing wrong on my macbook?

Since I've upgraded to Maverick on my Macbook Pro the airpot utility does not recognise that there is a time capsule on the wireless network. I can see the TC using the air port utility on my iPhone5 and on my iPad. What am I doing wrong on my macbook?

I have over 250G backed up and I really don't want to reset everything and start again.
Not sure what you mean here.
A reset will not affect any of the data on the Time Capsule hard drive. You would have to perform a completely separate and very deliberate Erase Disk operation for that to occur.
I'm not recommending that you perform a default reset, but it is an option if there is really nothing else to try.
I don't know if what you are seeing is a Mavericks issue or not, since I refuse to use any new software until at least the first major update with fixes comes along.
Another user may be able to offer more input on Mavericks.

HT201250 I set up Time Machine yesterday (using a WD 2T drive) and got the message that the first backup was complete. I can open every file I try except Quicken and TurboTax. What am I doing wrong?

I set up Time Machine yesterday (using a WD 2T drive) and got the message that the first backup was complete. I can open every file I try except Quicken and Turbotax. What am I doing wrong?

burgessiii22 wrote:
Thanks for the answer Linc, but how do I check to make sure the back-up process is working if I don't think I need to restore?
Create a test file with Text Edit (or any other program) and save it to your desktop.
Run Time Machine from the menu bar.
When the Time Machine icon in the menu bar stops spinning, drag your test file to the trash.
Open Time Machine and go back 1 page. You should see your test file on the desktop.

I have just bought an apleTV. I can't find the mirroring button on my toolbar, however I can mirror using Itunes, I have searched in systempreferences - Displays but it won't show me the Device. I have already tried restarting all. What am I doing wrong?

I have just bought an appleTV. I can't find the mirroring button on my toolbar, however I can mirror using Itunes, I have searched in systempreferences -> Displays but it won't show me the Device. I have already tried restarting the router, appleTv and Imac. What am I doing wrong?

A supported Mac
AirPlay Mirroring in OS X takes advantage of the hardware capabilities of recent Macs to deliver high frame rates while maintaining optimal system performance. The following Mac models support AirPlay Mirroring::
iMac (Mid 2011 or newer)
Mac mini (Mid 2011 or newer)
MacBook Air (Mid 2011 or newer)
MacBook Pro (Early 2011 or newer)
Mac Pro (Late 2013)
Which Mac do I have?
How to identify your MacBook Air
How to identify MacBook Pro models
How to identify iMac models
How to identify Mac mini models

Even though I have Adobe Reader, I can't open my bank stmts. like I used to. What am I doing wrong??

I have been opening my bankstatements online for a long, long, time. All of a sudden, I can't get them to open. All I get is a blank screen with a tiny "x" in the upper left-hand corner. I'm pretty new to computers, so this may be a stupid question, but what am I doing wrong??

I am using Windows 7, IE XI (?), and Adobe reader XI. However, just to let you know, the problem has been solved almost by accident. I happened to mention the problem to a friend who had had a similar problem and been told to us a different browser. She did and her problem was solved. I switched to Google Chrome, and my problem seems to be gone as well. Thanks for your time.

My ipad2 I just got today can't seem to recognize the net. I do have the wifi turned on. What am I doing wrong?

I just received my ipad2 today, and did all the sync routine. The wifi is working, but I can't seem to access the net. I get an error message stating "Cannot open page, Safari cannot open the page because it is not connected to the Internet." What am I doing wrong?

Tap Settings in the Home screen then tap General / Reset / Reset Network Settings.
Then restart the iPad. Press and hold down the Sleep / Wake button until you see the red slider then swipe to the right to power off, then hold down the Sleep / Wake button until you see the Apple logo.
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I can't watch movie I have bought on my Ipad mini. What am I doing wrong?

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