I cannot access the internet, I tried to answer that said to go to settings, safari, tap clear history, cookies and cache, cut off, then on, but it did not work.  When I go to internet the screen is grey??? please help I am a new user!!

I cannot access the internet the screen is grey, I have tried by using the answer from someone but it does not work...I went to settings, tap safari, then clear the history, cookies, and cache, then turn off ipad.  When I did that twice, it did not work.  How long does it take for the clear history to work?  I am a brand new
user of the ipad2 and I am disappointed that this is happening already.

Have you been able to access the internet previously and now it's suddenly not working, or are you still trying to access the internet for the first time on your iPad?  Are you at home trying to connect through your home router?  If you are at home, did you put your home routers encryption code as your password?  The encryption code is what your iPad is looking for and it is usually found on the router and is typically a 13 digit combination of letters and numbers.  Let us know......

Similar Messages

Maybe you are looking for