I cannot access the PRIVACY menu from the Tools-Options menu to make changes to cookies and history. I can access every other menu on that page (General, Tabs, Content, Applications, Security, and Advanced. But Not PRIVACY. Please help.

I need to reset/change/clear my cookies, probably clear my cache, and change my history preferences. When I use the Tools-Options choice to bring up the appropriate menu (General, Tabs, Content, Applications, Privacy, Security,and Advanced) all allow me access to make changes (or not), the PRIVACY tab does not open up. It does no allow access to any info contained there in. It is like it doesn't exist or isn't even there. Also, in the Tools menu on the Firefox toolbar, both "Stop Private Browsing" and "Clear Recent History" are grayed out. What gives? Thank you for your help.

This can be caused by in incompatible/malfunctioning add-on. To test if this is the case follow the procedure in the [[troubleshooting extensions and themes]] article.

Similar Messages

  • Updated my iphone 3gs, lost my music and apps, they are backed up on itunes, how do I move them back to my phone, tried to sync but not working, please help

    Updated my iphone 3gs, lost my music and apps, they are backed up on my computer but i cannot move them over to my phone, tried to sync but not working, please help

    well first make sure that when you click on the name of your iphone on the left hand side of itunes that you go to the app and music tab and check mark the sync apps and sync music. then try clicking apply in the bottom right hand corner. then if not try doing it again after going to prefrences in the top menu and going to devices tab and click reset sync history if that doesnt work with music try and drop and drag to the name of your iphone, lastly if that doesnt work you can try restoring from a backup from before you updated. it will keep the new software but put everything that was on your phone when you created the backup back onto your phone.
    http://support.apple.com/kb/HT1351 for syncing music

  • For some reason, my itunes both is inable to unstall the new update, and since this has been happening my iphone 4 wont be recognised either (recogised by windows but not itunes) please help!!

    Well its all prety much in the heading, itunes is unabe to update and iphone 4 wont be recognised, but it cmes up in 'computer'? please help, i have tried some things off the apple support page and googe search but hasnt helped. andi have loads of new beats ready to put on!

    yer i do, its say 'errors occured while downloading the updates. If the problem persists, choose tools> Download only and try installing manually.
    i have tried installing he files as it says above but then it doesnt work and says this:
    the installer encountered errors before configuration. your system has not been modified. to retry these operations at a later time , please run the installer again.
    i have tried both methods countless times with no success?

  • For some reason I cannot download and view PDFs from a website, It works in chrome, but not Firefox, please help.

    When attempting to download a PDF, (detailed bill description) the download appears in the OS X download folder. When attempting to click on that file, a warning comes up that the file is empty.
    When I switch browsers and navigate to the same page, (Chrome), the document downloads and I'm able to view the document.
    I updated the browser to version 33.1, but that didn't help.

    Do you have parental controls enabled on your computer or have other security software that might interfere?

  • Can connect to router but not internet, please help!

    I was searching, but couldn't find a thread with my symptoms...please redirect me if needed.
    however, I just got a brand new dell that is running vista premium, and I put my belkin wireless card that I was using in my old pc into the new one.  found my network, applied to wep key and connected to the router without any problem...
    but I can't go online!  I never had a problem before, and I am using the same wireless card.  my signal is excellent, so what might my problem be?  I already tried rebooting the router, but no results.  I had the same problem several months ago with my wife's laptop when we first got FIOS...but for the life of me I can't remember how I fixed it.
    any suggestions?  thank you so much in advance

    It sounds like your laptop doesn't have any - or the right - IP configuration.  When you went through the network setup, did you tell it to use DHCP?
    Some things to try (note, this is for XP but I'm guessing it hasn't change *too* much for vista):
    From a command window, try typing:
    ipconfig
    It should show you your IP address and a default route (something other than zeros, probably a 192.168.x.x address).
    If you don't get a valid IP and route, try  running: ipconfig /renew
    See if you can get to the router by pinging the default gateway address (from the ipconfig command). E.g.:
      ping 192.168.0.1
    If you still have no luck, try resetting the connection via the Network Connections panel:
     Start->Control Panel
     Double click Network Connections
     Check for DHCP:
       Right click on the wireless connection and select Properties
       Click on Internet Protocol(TCP/IP) and click Properties
       Make sure that "Obtain IP address automatically" is selected.
       Click OK in both boxes.
     Right click on the wireless connection and select Repair
     If it still doesn't work, try right clicking on your wireless connection and select Disable, then again and select Enable and then Repair.

  • I'm buy gems in clash of clans 39hours ago but not recive please help me fast

    I'm buy gems 39 hours ago in clash of clans but still not recive my gems and I don't know what I do I send mail for clash of clans many times but he didn't answer me and I send mail for Apple store but also not answer me please help me

    Since this is a problem with the app, the app developer is the best place to ask questions and not an Apple user-to-user technical support forum, sorry.

  • IMovies works on iPad but not iPhone - please help!

    I got a new iPhone for Christmas, and was able to install iMovie, iPhoto and so on. I then realised they took a lot storage and deleted them again. Now I need iMovie again but cannot install it again! My iPad is able to but not my phone! Any ideas why or what to do?

    Hi there sera!!,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    -Griff W. 

  • Nearly there but not quite - Please help with display issue

    Hi,
    I had an issue with my mac starting which I resolved by replacing the graphics card. The mac now starts without issue BUT!
    In display preferences there is only one display resolution, no detect display button and if I try to calibrate the sliders have no effect
    I have tried resetting PRAM and SMC with no effect and also tried a different monitor
    Hardware Overview:
      Model Name:          Mac Pro
      Model Identifier:          MacPro3,1
      Processor Name:          Quad-Core Intel Xeon
      Processor Speed:          3 GHz
      Number Of Processors:          2
      Total Number Of Cores:          8
      L2 Cache (per processor):          12 MB
      Memory:          8 GB
      Bus Speed:          1.6 GHz
      Boot ROM Version:          MP31.006C.B05
      SMC Version (system):          1.25f4
      Serial Number (system):          CK******XYL
      Hardware UUID: *****
    ATI Radeon HD 5770: (Previously ATI Radeon HD 2600 XT)
      Chipset Model:          ATI Radeon HD 5770
      Type:          Display
      Bus:          PCIe
      Slot:          Slot-1
      PCIe Lane Width:          x16
      VRAM (Total):          1024 MB
      Vendor:          ATI (0x1002)
      Device ID:          0x68b8
      Revision ID:          0x0000
      ROM Revision:          113-C0160C-155
      EFI Driver Version:          01.00.436
      Displays:
    Display:
      Resolution:          1920 x 1200
      Depth:          32-Bit Color
      Core Image:          Software
      Main Display:          Yes
      Mirror:          Off
      Online:          Yes
      Quartz Extreme:          Not Supported
    Display Connector:
    Display Connector:
    <Edited By Host>

    Not everyone updates their hardware porfile but it should have been spotted that yours lists 10.5.8 which was a big clue and reason to ask and check what you are runnning.
    Apple sells 10.6.3. Unlike the prior two which did come out with 10.X.6 which would work and allow boot from DVD you may need the 10.6.8 on flash memory that comes with Lion except that is $69.
    We usually do but get tired now that we've been saying "ATI 5x70 needs 10.6.5 or later" when people upgraded their graphic card like you did.
    I wish that wasn't so. I don't know how ATI does it for Windows but they do have to retool their drivers when a new OS comes out but end up with a package that supports more than one OS version.

  • Trying to upgrade to 10.4.7 from 10.3.9 but not working please help!

    ok so first off I have no problem with panther. I have been happy with my powerbook b4 titanium for the past 6 years now. but now that I went and bought a new iphone 3G , my powerbook doesn't support it. fortunately I converted my parents over to mac last year and they have a i-mac that does support it. but I dont want to have to go to their place to sync my iphone ... I am going to buy another mac even though I really dont want to spend the money but for the time being I need the help to get tiger on this laptop.
    here are the specs
    powerbook g4 titanium
    667 MHz powerPC G4
    1MB L3 cache
    512MB RAM
    OSX 10.3.9
    ok so I have 2 CD's for OSX 10.4.7
    I put the first CD in and I get the big error screen and the last command or statement darwin makes is "we are hanging here" what ever that means. but thats all it will do. the cd reads fine while OSX is up and reading files.
    any ideas?

    I hate to interrupt your fuming, Joshua, but those Apple "nazis" do still sell Tiger as of a few days ago. Call 1-800-SOS-APPL and ask for Phone Sales (not iPhone sales, but a sales department that only operates over the phone, not through the online store).
    As for "I just love how they dont support older products anymore," I think if you look around a little, you'll discover that Microsoft doesn't sell outdated versions of its OS any more, and most car manufacturers aren't selling their 2005 car models any more either. In fact the practice of not selling discontinued, superseded products is standard across most industries. Apple's continued selling of Tiger long after the introduction of Leopard is quite unusual.
    And as for the "nazi" practice of not allowing you to install Tiger on your Powerbook from the Intel iMac's discs, the machines use entirely different architectures, and the iMac discs are configured specifically for the Intel architecture. The OS on them is also licensed for use on only one computer, not multiple computers, as you would know if you read the license agreement. And while you may never have encountered this limitation before, the discs that are shipped with every Mac have always, since the mac's earliest days, been specific to that machine model and, in all but a few exceptional (and accidental) cases, unusable on any other model. Apple has never changed this longstanding policy/practice. It's nothing new.

  • TS3694 Hi my iphone 5 is bricked in recovery mode while updating from ios 7 to 7.0.4 and every time when i try to restore Unknoown error 12 pops up.iphone was not jailbroken. please help

    Hi my iphone 5 is bricked in recovery mode while updating from ios 7 to 7.0.4 and every time when i try to restore 'Unknoown error 12' pops up each time.iphone was not jailbroken. please help

    From the article that your statement was posted from:
    Check for hardware issues
    Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
    Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.

  • TS3297 I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

    I keep getting the error 306 cannot connect to the iTunes Network when downloading songs on iTunes. I've tried all the troubleshooting steps from the forums and my technical issues are still unresolved. I have Windows 7. Please help!!

    iTunes Store loads partially or returns "Error 306" or "Error 10054"
    Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
    To address proxies, Remove Internet Options proxy settings  ( http://support.apple.com/kb/TS1490 ) and connect to the Internet without a proxy.
    To reset iTunes Store cache:
    In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
    Click the Advanced tab.
    Click the "Reset cache" button.
    Click OK and see if the issue is resolved.
    Adjust Parental Controls in iTunes:
    Open iTunes.
    Access iTunes preferences:
    On a Mac: From the iTunes menu, choose Preferences.
    On a Windows PC: From the Edit menu, choose Preferences.
    Click the Parental Controls tab.
    Remove restrictions on Parental Controls.
    For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • My ipad mini and iphone 4s are not connecting over bluetooth. iphone cannot locate ipad mini or says it is not supported. It used to work perfectly but now its not working. please help.

    my ipad mini and iphone 4s are not connecting over bluetooth. iphone cannot locate ipad mini or says it is not supported. It used to work perfectly but now its not working. please help.

    Hi
    Thanks for the support but I had already tried this . Again did it as you advised. Still not able to connect the ipad mini with Bluetooth.
    Could it be that some app is causing issue. I can connect my car and computer over Bluetooth but not ipad mini.
    On the other had ipad is connecting to other iPhone but only not mine.
    Still showing ipad not supported message. And also shows not paired.
    Please help.

  • I have already downloaded the ios 7 but cannot access the iTunes Radio from the music app. There is no iTunes Radio icon at all! How did that happen? How can I resolve the problem? Please help. Thanks!

    I have already downloaded the ios 7 but cannot access the iTunes Radio from the music app. There is no iTunes Radio icon at all! How did that happen? How can I resolve the problem? Please help. Thanks!

    It didn't show up in my music app for several hours.   Don't know why... But it's there.
    I can now access and add stations through the iTunes Store to play through music app icon.

  • I installed windows 7 on my macbook pro. all is working but lan adaptor and sound od laptop is not working. please help me or send the link where i can download the these drivers.

    I installed windows 7 on my macbook pro. all is working but lan adaptor and sound od laptop is not working. please help me or send the link where i can download the these drivers.I have lost my resource cd .

    If you are running Lion or Mountain Lion, the drivers are downloaded from within Bootcamp Assistant. If you are running Snow Leopard the drivers are on your Snow Leopard install disk.
    Read the Bootcamp Install Guide for your version of OSx. http://www.apple.com/support/bootcamp/
    Bootcamp questions should be asked in the Bootcamp forum where the Bootcamp gurus hang out https://discussions.apple.com/community/windows_software/boot_camp

  • HT1918 I would like to change my Visa card from the account but its not changing and the billing information is not changing and I can't purchase any thing from my account its now not usable please help me to solve the problem

    I would like to change my Visa card from the account but its not changing and the billing information is not changing and I can't purchase any thing from my account its now not usable please help me to solve the problem

    You made a purchase and exhausted the credit on your card before it processed. All purchases are final. Contact iTunes Store support. You need to settle up before you can purchase or download anything else.

Maybe you are looking for