I cannot connect to the iTunes store and have not been able to for the past month. I have tried everything and nothing.
It keeps saying my network has timed out, but I am connected to the internet.
Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than Network connectivity tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.
Similar Messages
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Itunes is running high and I cannot connect ot the itunes store. Itunes is useless right now. Computer is not infected with anything. Problem is itunes related not third party plug-ins. help please. Thanks!
Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
can anyone help me????
Everything is Sorted!
The release of iTunes 11.0.2 and iOS 6.1.2 for my iPhone 4, seems to have sorted everything. I can now sync music, films and photos between my MacBook and my phone.
I was dubious about blindly doing the updates but decided they couldn't really mess up any further functionality so I went for it and it's sorted now.
Look in to, and take the gamble, it's up to you. -
Can't access itunes store.. have tried everything I know... Help Please
Like others, I have the problem that itunes works but when I try to access the itunes store the status bar will stop half way through the process. After another 5 seconds or so it just completes with a blank screen.
Windows 7 Ultra 64 bit (fully updated)
Itunes 10.5
Internet Explorer
The itunes connectivity tests pass.. which I assume mean ports, DNS, adapters, firewalls are all ok. Valid assumption?
I can acces secure websites from the browser.
I've completely uninstalled and then reinstalled all of the apple applications as per apple instructions.
I've "fixed" the host file as per Microsoft instructions.
I've run Itunes as an administrator.
I've now reached the limit of my understanding of what can be done. Suggestions?
Thanks in advance.Check this Apple document out -> iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
Does your computer have one of those LSPs? If it does, try following the steps to reset the Winsock key.
1. To do so, please do the following in an administrator user:
Windows Vista and Windows 7: Right click All Programs and choose Accessories > Command Prompt. Choose to open as an administrator.
Windows XP: Click Start > Run and type in cmd.
2. Enter the following command:
netsh winsock reset
3. Restart the computer and test the issue.
Note: If the issue returns, third-party software may be reinserting the LSP. -
HT1695 my iphone cannot connect to any wifi. I have tried everything, please help!
My phone has suddenly stopped connecting to any WiFi. does anyone have any tips I can try?
I've tried everything like switching it off and on, and switching off wifi and back on again, re-setting everything. HELP!iTunes will also NOT recognize my iPod Touch.. I've reinstalled iTunes several times on all THREE of my computers to the same result.. I'm going insane.. The newest iTunes has made it a real hassle!! Before I updated my iTunes both connected just FINE!! Now neither my computers (3 of them) or iTunes will recognize the iphone4, or the iPod Touch. The threads that people are posting to go back to the SAME 6 troubleshooting steps aren't really helping. ANYONE else had the same problem but was able to resolve?? A little desperate here!! HELP!!
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I updated my iPhone 4S with the new iOs 6. It was successfully installed, but when I open passbook app and tapped App Store I get this message saying cannot connect to apple iTunes Store . What did I do wrong?
Try connecting to your Mac or PC and using iTunes to sync your iPhone. Disconnect your iPhone after syncing, make sure in Settings>iTunes&AppStore you have your Apple ID and password entered, and launch App Store and sign in. It should work now, but do not sign out from App Store. There seems to be a bug that prevents us from signing in again after signing out.
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Hi my itunes program crashes when i try to access the itunes store. Have tried to uninstall and reinstall to no avail.
Me too - running iTunes 10.5.3 on Windows 7. Will allow me to sign in to iTunes, download app updates and then if I either close iTunes or try to sign out of my iTunes account it all freezes. So frustrating, because my understanding is that iTunes saves the library file when exiting. So, everytime I update apps I lose all the downloads.
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I cannot connect to the internet. my i touch tries to log me on as a guest. We have our on wi fii. This started when my battery ran very low and I recharged it.
Try:
- Resetting the iPOd. Noting will be lost.
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Power off and then back on your router.
- Reset network settings: Setings>General>Reset>Reset Network Settings -
i am trying to watch a movie using my appve TV, but i am asked to verify 'payment' info on itunes store. i have updated everything using the 'edit' button, it still isn't working and i am frustrated, 6465107522
perhaps this will help?
h t t p://w w w.aone-soft.com/mobile_3gp_video_converter.htm
or do a google search on "mobile_3gp_video_converter"
Message Edited by JSanders on 11-18-2008 09:43 AM
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
Hi, I can't seem to get my ipod 32gb 4th gen to sync with itunes. It's brand new, but everytime I plug it in it says can't access Itunes store and nothing else happens. I enabled my firewall to allow itunes but it still can't access the store. Please help.
If you look at the feed, and look at the entry 'The end to an exciting field season in Aulavik National Park' you will see the line:
<pubDateFri, 29 Jul 2011 04:00:00 GMT</pubDate>
You have not closed the 'pubdate' tag - there should be a '>' as the 9th character. Because the tag has been left open, it invalidates everything which follows it, and thus the entire feed. iTunes therefore cannot read it, which is why the Store has not updated. Add the '>' and republish, and all should be well.
It's always worth checking your feed by subscribing manually, from the 'Advanced' menu, or by clicking the 'subscribe free' button on the Store page (both do the same thing) - if you can subscribe to the feed it should be OK. -
I double clicked itunes store and nothing happens can I get some help.
Itunes says its accessing the Itune Store and nothing happens.
Can someone help me with this.I am not a hundred per cent sure but my guess is that you have to sync that pamphlet to an iPhone or iPad to read it just like ebooks
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I keep getting an error message that says "The administrator has set policies to prevent this installation" when I try to install iTunes. I have tried everything on the website. When i try to remove the components of iTunes I get the same message. How can I download iTunes?
Let's try something relatively simple. Download and save a copy of the installer to your hard drive (don't run the install on line and don't start the install just yet):
http://www.apple.com/itunes/download/
Now right-click on the iTunesSetup.exe (or iTunes64Setup.exe) that you downloaded and select "Run as administrator".
Does that go through any better for you? -
Hi - while attempting to update apps from the "App Store" the message "Cannot connect to the iTunes Store" but am not asked for a password or user id BUT I have no problem connecting to the iTunes store directly.
Thoughts?
Thanks....
MikeSee these previous discussions:
App Store Updates (but only Updates)...: Apple Support Communities
Apps suddenly don't update: Apple Support Communities -
Cannot connect to my Itunes store anymore in my mcbook!
When I tried to buy music and my apple account password was requested, as I entered it, the next message apperead: "ConnectionManager::invoke::Failed to find service connection url." Tried loggin out, loggin in, reset the pasword, restarted the macbook, nothing worked... of course I checked all my stuff was working ok! Can somebody help, please!!!
As a matter of fact I sent a report about this issue to the apple support, they answered that it might be a problem in my computer, but I checked everything was working fine, besides a lot of people is receiving this message in their iphone/mac when trying to connect the app or itunes store, and nobody has an answer for that. Maybe we all have to wait for a system update :/
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HT1918 Why I cannot buying some game it pop up with cannot connect to your iTunes Store...
Why I cannot buy some gold in the game? It pop up with u cannot connect to your iTunes Store
Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
After working perfectly for two years my iTouch has suddenly stopped connecting to my Hub although my desktop computer still connects. I have tried everything I can think of, including suggestions off Google/You Tube but nothing makes any difference. Any ideas. Surely it is not fit for the scrap heap after two years, but is clearly no use as it is.
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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