I cannot get Adobe Reader 11 to work - what have I done wrong?

I cannot get Adobe Reader 11 to work - what have I done wrong?

Hi Pat,
I usually don’t have trouble explaining my problems, but this one is confusing the heck out of me.  I just downloaded Reader 11.  It is installed, I believe.  This is the first time Reader has not worked for me after upgrading to a newer version.  I’ve been reading PDF files forever, but tonight when I went to read a pdf file that I received today, I clicked on the file, expecting Reader to open up and it never did.  Then I tried to read some older pdf files and nothing happened when I tried to open the file.  I’ve been using Acrobat Reader for years so that’s why I’m so confused.
I downloaded the file from the adobe.com website. and everything seemed to be fine.  My question is indeed vague, but I don’t know any other way to explain what happened.  Should I uninstall and start over??
Thanks, Elaine

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