I cannot get my AirPort Extreme to work with my new BT fibre modem which has replaced my Draytek modem.

I use to use a Draytec modem with my AirPort Extreme. All worked perfectly and the internet connection was configured as connect using PPPoE. Now I have a replacement mode fro BT to allow a fibre connection I can no onager get on the internet. What do I need to change. Do I need to change the internet connection on the AirPort Extreme to DHCP.

Yes, I do think it is no longer using PPPoE.. but the IP is configured to the fibre to ethenet or vdsl port.
You might need to ring the ISP and get them to give you details.
Anyway it is easy to try.. plug the Extreme WAN port to the new modem and test with dhpc. Check that you get a public not private IP address.

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Please download the latest Windows 8 drivers from our website. You can visit the following link to download the drivers:
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Yes, I do think it is no longer using PPPoE.. but the IP is configured to the fibre to ethenet or vdsl port.
You might need to ring the ISP and get them to give you details.
Anyway it is easy to try.. plug the Extreme WAN port to the new modem and test with dhpc. Check that you get a public not private IP address.

Please Help: I cannot get the Airport Extreme settings right with AT&T DSL

AT&T Motorola 2210 DSL Modem.
I have tried both bridged on/off and different configurations on the Airport Extreme, but I cannot get online. I am out of ideas. I called AT&T tech support and because it's not one of their wireless routers, they wanted to charge me to troubleshoot, ridiculous.
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If you find that the Double NAT setting will not allow the PS3 to connect correctly, your only other option is to change the configuration of the modem to either +PPP on the computer+ or +Bridge Mode+ and then configure the PPPoe service on the AirPort Extreme.
I assume that you have already set the modem up using the default IP address of 192.1681.254 (I think this is it). You'll need to locate the page to change the settings and it will probably have a red warning sign on it. Either PPP on the computer or Bridge Mode will work. Update to save settings.
Then under the Internet icon in AirPort Utility:
Connect Using = PPPoE
enter your user name (probably your email address with the service provider)
enter your password
Leave the Service Name area completely blank
Connection = Always On
Disconnect if Idle = Never
Update to save settings.
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HT4628 I recently transferred my internet service to another state. Have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the i

I recently transferred my internet service to another state.I have not yet moved my imac, just my pc laptop. I cannot get my airport extreme wireless router to work. The green light stays lit when everything is connected but I can't connect to the internet. Any suggestions?

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

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I cannot get my Airport Extreme to talk to my cable modem. Cable modem is a Cisco, new, Charter cable company. New wires throughout. Connected to internet currently hardwired to cable modem. So I have internet service to the modem.

The modem needs an extended power down period in order to reset, as it is "remembering" your computer and thus will not associate with the AirPort Extreme.
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Have you tried AirPort Utility it the Utility folder? If so, what was the result?

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Well it seems that you did not explain to us the full story. Did you change ISP's or something? Why would it not show up anymore?
What colour is the light on the time-capsule? If it's blinking amber, then you probably need to do a factory-reset. That should get it to show up again in AirPort Utility.

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I cannot get my AirPort Extreme to factory reset

I can't get my AirPort Extreme to factory reset

Pull the power cord from the back of the AirPort Extreme
Wait a few minutes
Hold in the reset button first, and then keep holding it for an additional 10 seconds while you simultaneously plug the power back into the AirPort Extreme
Release the reset button after the hold period
Allow a full minute for the AirPort Extreme to restart to a slow, blinking amber light
If the AirPort Extreme is functioning correctly, it has now been reset.
If you try this procedure a few times and the Extreme still will not reset, then you may have a defective Extreme. Take the device to an Apple Store.....if you have one near you.....so they can take a look. Or, contact Apple Support directly.
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New Airport Extreme not working with my Quad Macpro

Hi all-
My Linksys 902.11b router finally died and our household is now completely Mac-based (all with Airport Extreme cards), so I decided to take the plunge and get an Airport Extreme.
2 of the machines on my home's network are doing fine with the router and are getting good speeds - iMac Dual 2.4 (10.5.1) - Both the wired and wireless connections are solid with this machine / Macbook Dual 2.0 (10.5.1) - Both the wired and wireless connections are solid with this machine as well.
I have a Macpro Quad 2.66 machine running 10.4.11. I cannot upgrade to 10.5 yet on this machine since it's being used in my recording studio business and there are known issues with some of my apps and 10.5 at the moment.
The Quad can see the network and has seemingly strong signal from the Airport Extreme BS, but DHCP reception is inconsistent (the machine often eds up using a self-assigned IP for some reason) and IP connectivity in general is inconsistent, even when an appropriate static LAN IP is manually setup. I can often get to a few webpages while using a manually config'd IP, but only with very slow DL speeds and then the connection quickly disappears and drops out entirely.
The AExtreme is setup like this: DSL Modem-->Airport Extreme (config'd with a static IP from my ISP) -->DHCP broadcast dummy IP's to my network. Currently I've not setup any security since I'm in the process of troubleshooting and I don't want to further complicate the situation. Radio-mode on the AExtreme is set to 802.11n (b/g compatible)/Channel 1. I've tried numerous config setups on the AExtreme, but none have helped the situation.
I've also disabled IPv6 on all clients per some reading on the forums of possible issues.
Anyone know what the problem might be? Is it perhaps an issue because the Macpro's using 10.4.11?
FYI, I've also also got an extra Airport Express around that's not being used that could be used as a repeater/wired connection downstairs if broadcast strength is the issue, which seems somewhat unlikely to me. I'm not sure how to config the AExpress to work in this capacity though, so if anyone could point me to a tutorial I'd appreciate it very much.
Thanks in advance.
Lee

I just did some more testing using an app mentioned here on the forums, iStumbler. The app offered these details:
- Signal Strength is between 45%-56%
- Noise is between 24%-41%
- Freq = 2412
- No websites load despite it's seeing the router and saying we've joined it.
I also did a screen capture of the iStumbler's screen in case that's helpful. There were several bits of info I wasn't sure about.
Here's the screen grab: http://www.pbase.com/infiniteposse/image/91793322/original
Thanks again...

Airport extreme quit working with mac,dell etc.digital cable the issue? or?

Hi! I had luck here before, so I'm hoping I can find luck again! I'm with my folks, who run a Dell Desktop with WIndows XP Home Edition with cable modem, my Airport Extreme running wireless with my Macbook (listed) and an older than old dell notebook with a wireless card. It has been running fine for the last year.
Now, the new problem: My parents upgraded their phone to digital- so for the first week or so, every time the phone rang, I lost wireless- I presume from interference. On Monday, I was online, and was abruptly cut off. I was not able to get on again for the rest of the day. As sometimes the cable goes out- I didn't think much of it. Until the next day when I couldn't get back online, and the dell desktop could not get on either. My father called in to TW who walked him through several different solutions- none of which gave me wireless. I'm left with an old dell desktop to work on- (I'm a mac girl- I'm going insane). I need the stuff on my macbook- job applications to be sent, book writing for uploads- and my sanity back. Is it possible my Airport Extreme went? Is it the modem itself? Is it the wireless phone interference? My mac will show it can see the network- but can't connect to the internet- Any help at all will be greatfully accepted!
Thank you!!

What is the make/model of the new modem?
Since it sounds like your parents now have VoIP as their phone service, it might more likely be a bandwidth issue as opposed to a Wi-Fi interference issue that you are seeing. This would make sense since the Dell desktop is not able to connect to the Internet either.
One thing to try is to perform a complete power recycle of all the network components to see if this resolves the issue of connectivity. The simpliest method would be to first power everything off. Then, starting with the modem, power it back on; wait 10 - 15 minutes, and then, power-up the AirPort Extreme Base Station (AEBS); wait 5 - 10 minutes. Finally, power on the computers.

How to configure airport extreme to work with Actiontec gt701d modem

I have been trying to set up a new Actiontec modem to work with a new Airport Extreme with no luck. I don't know what the right settings are to get it to work correctly. So far the only way I have been able to get the two to work together is to have the AE connect with ethernet and bridge mode. However with this configuration I can't setup a guest network which I would like to be able to do. I have read some past posts and have tried other configurations but end up either losing internet connection or getting a very slow connection. If anyone has some idea how to get this modem to work with the AE i would really appreciate some advice
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Welcome to the discussion area, Meagan!
The Actiontec "modem" that you mention is really a gateway...a combination modem/router, so with this device and the AirPort Extreme, you have two routers on the network.
Whenever you have two routers on a network, the first router must be configured to handle the main routing chores and any other routers must be configured in Bridge Mode to function correctly. So, Bridge Mode is the correct setting for the AirPort Extreme when used with the Actiontec gt701d gateway.
In order for the AirPort Extreme to provide a Guest Network, it must be configured as the "main" router on a network. This won't be possible unless you can re-configure the Actiontec device to act as a simple modem, not a router. You might want to check with Actiontec support to see whether this might be possible.
Message was edited by: Bob Timmons

I cannot get my AirPort Extreme to work with my new BT fibre modem which has replaced my Draytek modem.

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