I cannot get my email on my iphone4 ever since I had the recent iCloud upgrade. Very frustrating. How can I correct this?, I cannot get my email on my iphone4 ever since I had the recent iCloud upgrade. Very frustrating. How can I correct this?

I cannot receive or send any email on my iphone4 since I installed the "upgrade" recently! Very frustrating! How can I correct this. It also happened to my iPad but this corrected itself in a few days?

It's all rather odd because the old account cannot 'no longer exist' - if you don't have the correct password you won't be able to get into it, but you can't actually delete an iCloud account from the server.
I'm afraid you will need the services of iCloud Support. If you currently happen to have AppleCare, either because you recently bought Apple hardware or have paid to extend the inititial period, you can contact them here:
http://www.apple.com/support/icloud/contact/
You will need the serial number of the covered hardware.
If you are not covered by AppleCare, then - in common with other free email services - there is no free support and you may be asked to pay a fee.

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I recently upgraded my 4s to a 5s. the verizon store took my old phone for a trade in. i cannot get any of my pictures to download from icloud. my photo stream folder only has a small percentage of the photos in it. any help would be greatly appreciated.

i recently upgraded my 4s to a 5s. the verizon store took my old phone for a trade in. i cannot get any of my pictures to download from icloud. my photo stream folder only has a small percentage of the photos in it. any help would be greatly appreciated.

That's possible if he didn't connect to a WiFi hotspot after taking them. I don't think the "Personal" Photo Stream uploads over Cellular, unless they changed it since the last time I used it.
If that's the case, then the photos likely didn't upload to Photo Stream and are stuck on the phone.
And you're not going to be able to get them back, either.

Hey Guys. I have a 1st gen dual 2.3 powerPC G5. I just recently upgraded my OS to Leopard 10.5. I cannot for the life of me, get FlashPlayer to work. I Downloaded and installed the archived 10_1r102_64 version, but it still doesn't work. Help?

Hey Guys. I have a 1st gen dual 2.3 powerPC G5. I just recently upgraded my OS to Leopard 10.5. I cannot for the life of me, get FlashPlayer to work. I Downloaded and installed the archived 10_1r102_64 version, but it still doesn't work.
Everytime I click on a video it says I need to update to the newest version of flash, but my computer doesn't support the updated version. So I feel like I'm in a Catch-22.
Any suggestions?

Jay, you may very well be up a creek without a paddle.
See in each Browser which version of Flash it thinks it has...
http://kb2.adobe.com/cps/155/tn_15507.html
Then Test Adobe Shockwave & Flash Players...
http://www.adobe.com/shockwave/welcome/
If it in fact says you do have 10.1.102.64, & some sites say you need higher, it is a catch 22.

I have three computers (Dell and HP) two I phones and I cannot get the iphones to sync with the computers. I recently installed ITunes 11.0 on all computers and have no success getting iphones to sync since then. The iphones are a 4 and a 3S

I have three computers, 1 dell and 2 hps. I have downloaded the new 11.0 on all computers and now am unable to get my iphones to sync. I also can't get the home sharing to work...shouldn't I be able to get all libraries from all computers on both phones...if they would download? It tells be I have to delete the previous libraries to add the phone to a new computer.

If you no longer have the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
Authorise / Deauthorise About
http://support.apple.com/kb/HT1420

Since upgrading to mountain lion on my macbook pro, i cannot email photos from iphoto.

Since upgrading to mountain lion on my macbook pro, i cannot email photos from iphoto.
i can select the picture but when sending it, an error symbol appears.
Any ideas ?

This doesn't work for me at all. I tried entering exactly the same information that I used to set up my regular email account and I'm still getting an error message. I even tried switching to using my gmail account and neither one worked. Then it got hung up and had to repair my database! I have a lot of photos on my Mac (thank goodness they're backed up) and I was really sweating it for a moment.
Apple is so easy until it's not. I find this to be really aggrevating and I'm irritated that it hasn't been fixed. In fact I did an online search and someone described this same problem in detail and it was exactly what was happening to me. Same error messages.
I'm frustrated that Apple keeps updating it's operating system and then we go through these glitches.
And while I'm at it, I have never had such a frustrating time using my login information as I have to get into this forum! Why do they make it so difficult? There's just something about the way it's worded that get's me messed up every time. Meanwhile, at least get iPhoto fixed!

Hi, I still use an iPhone 4, ever since my recent update of iOS I cannot purchase apps from the App Store, and a message keeps appearing saying that, 'this item cannot be purchased from the US store, and please switch to the Malaysia store''.

I keep getting this message when I try to update my apps and when trying to purchase new apps from the App Store. I checked my iTunes ID and it turns out that the country shown there is the one that I am actually living in. And it is the same as my billing address, but when I tried to update my apps again, I keep getting this message, 'you are not eligible for purchase of this item from the US store, please switch to the Malaysia store'. How do I solve this issue.
Besides ever since I updated my phone iOS it has started misbehaving, quite irritably at times. Dropped calls, slow typing, apps open very slowly, apps cannot be updated with prompts coming up like, this app cannot be updated now, please try again. I had to delete quite a few apps and reinstall them again. I had a trouble free experience with this phone till now, but is apple losing its magic.

Thanks too all the people who responded. . . . (noone)
Got it sorted though. Seems that Apple has issues with multiple apple id's.
Seems i had to somehow remember and use the original id i had when i first bought my 1st iPhone. . . .
Even after that it was extremely hard to get my apps back on my PC.
If anyone else has the same problem. . . .email Apple. Cya.

The touchscreen of my iphone is not working, and I want to backup my most recent photos onto my mac, but I have a passcode that I have changed since my most recent backup around a month ago. What could I do to get my photos back?

As the title says,
My iphone touchscreen stopped working around two days ago, so I cannot input my passcode. I am trying to backup my most recent photos as I have been on a trip abroad to phuket the past week, and got back home but did not have time to move my photos from that trip onto my mac before the touchscreen stopped working. I have a problem because I backed up my iphone last around a month ago, but have changed my passcode since so my iphone is not allowing me to back up onto my mac through itunes. I wish I at least hadn't changed the passcode, or had my photos on icloud, but I have so many photos that the icloud storage would cost so much for me to keep them updated.. I am so frustrated right now as it's not that I have forgot my passcode, or that I don't know it at all, but I know it. I wish there was a software that I could use on my mac to enter the passcode or something. Is there a way I could do something about it?!

So you are not using Photo Stream? If you are, then you can turn on Photo Stream on iCloud on your Mac, and then go to iPhoto or Aperture and the Photo Stream will show under "Web" in the sidebar.
You can also set up your iPhoto or Aperture preferences to automatically import your Photo Stream, so any photos you take with your iPhone camera will upload and import automatically and will show under events, broken into monthly groupings.
Photo Stream does not use any of your iCloud storage.
Here are the Preference Screens I'm referring to:
iPhoto:
Aperture:
One other thing concerning your Touch Screen. Have you tried resetting your device (nothing will be lost) to see if that will get your Touch Screen working again: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). Once the Home screen redisplays see if your Touch Screen is working.
Best of luck,
GB
Message was edited by: gail from maine

I have recently upgraded my iBookG4 from Tiger to Leopard 10.5.8 and find my Bluetooth USB adaptor no longer connects. The Bluetooth pane says inactive. Does Leopard require USB 2.0. I've had the adaptor for some time so may be USB 1.0

I have recently upgraded my iBookG4 from Tiger to Leopard 10.5.8 and find my Bluetooth USB adaptor no longer connects. The Bluetooth pane says inactive. Does Leopard require USB 2.0. I've had the adaptor for some time so may be USB 1.0

Bluetooth icon on menu bar shows bluetooth off. When opening bluetooth preferences it shows the devices I've connected previously,( my mobile phone), and other devices I've attempted to connect but not very successfully: my iPhone and MiniMac. The bluetooth dongle in the USB port shows a continual blue light but does not react and the iBook does not recognise that it is there. There is absolutely no reaction when I try to pair my mobile phone, which I've done successfully before upgrading to Leopard, either by the iBook or the mobile phone.
I assumed that Tiger was not bluetooth compatible with the iPhone or MacMini running SnowLeopard and hoped by upgrading to Leopard I could achieve some file transfers between the three devices (iBook, iPhone and MacMini)

I'm trying to sync my iPhone4s, but everytime iTunes tries to sync, I get a message "This iPhone cannot sync because the sync session failed to start." I've tried restoring my phone, and all my software is up to date. How do I fix it?!

I'm trying to sync my iPhone4s, but everytime iTunes tries to sync, I get a message "This iPhone cannot sync because the sync session failed to start." I've tried restoring my phone, and all my software is up to date. It won't sync any of my songs/apps back to my phone. Somebody please help!

Try to connect in recovery mode, explained in this article:
iOS: Unable to update or restore
Before that, back up your device, explained here:
iOS: Back up and restore your iOS device with iCloud or iTunes
How to back up your data and set up as a new device
You can check your warranty status here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do

TS4009 I am getting a dialog bx saying "Not enough storage: this Ipad cannot be backed up....manage storage in settings" When I click settings nothing happens. The Ipad seems to be locked. How can I upgrade storage to unfreeze my I pad?

I am getting a dialog bx saying "Not enough storage: this Ipad cannot be backed up....manage storage in settings" When I click settings nothing happens. The Ipad seems to be locked. How can I upgrade storage to unfreeze my I pad?

Hi karlos16,
For the error message you are seeing, I found this article:
iCloud: Troubleshooting creating backups
http://support.apple.com/kb/TS3992
"This iPhone cannot be backed up because there is not enough iCloud storage available."
This message is displayed when there is not enough storage space available in your iCloud Storage to complete your backup. You can either reduce the amount of data you are backing up under Backup Options, or you can buy more storage.
For the issue with the iPhone appearing to be unresponsive, I recommend this article for troubleshooting:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers!
- Ari

Hello- I recently upgraded to OS Mountain Lion on my iMac and cannot download the most current version of Adobe Flash Player. Please help!

Hello- I recently upgraded to OS Mountain Lion on my iMac and cannot download the most current version of Adobe Flash Player. I even uninstalled the old Flash version but this did not resolve the issue. Could somebody please assist? Thank you.

Hello- I was able to resolve the issue after clicking on the top right hand corner that shows the recent downloads (it has that down arrow). I realized that I had tried downloading the Adobe Flash Player Install Manager about 7 times, but still needed to click on the file and install! So I erased all the duplicates and installed one of the Flash Player Install Managers and it finally worked! Yay!

HT1414 Hi All, i recently done a back up and update & restore, but ive lost my notes, my text messages and my reminders and notes on the calender, i also have lost the data i had in an app which was very important to me. Please Please help me, i,m total

Hi All, i recently done a back up and update & restore, but ive lost my notes, my text messages and my reminders and notes on the calender, i also have lost the data i had in an app which was very important to me. Please Please help me, i,m total novice.
I did this back up because i was instructed by my service provider. This was supposed to sort out my losing connection problem, which it didn't, it instead gave me a new problem. If there is anyone out there who can help me to retrieve my lost information i would appreciate it.
Thank You in advance.

You should be syncing your contacts with an app on your computer or cloud service (iCloud, Gmail, Yahoo, etc), and not relying on a backup. If you haven't been doing this, start now and then restore your old backup. You will then be able to sync the new contacts back into the phone. However, you will lose all messages, etc newer thant the backup.

HT201320 since upgrade to iOS 6.1.2 On Ipad i am getting email server certificate errors

since upgrade to iOS 6.1.2 On Ipad i am getting email server certificate errors
Is there a fix for this?

Reach out to your provider. They would be responsible for maintaining any certificates associated with the account.

I use Office Outlook for mac 2011 to organise my email & calendar. Since updating to OS X Mavericks I have not been able to sync the calendar to my iPhone. What do I need to do to get the calendars syncing again?

I use Office Outlook for mac 2011 to organise my email & calendar. Since updating to OS X Mavericks I have not been able to sync the calendar to my iPhone. What do I need to do to get the calendars syncing again?

Jason The Hague wrote:
Thanks! But seriously why have Apple disabled the info sync on iTunes? By 'Upgrading' to Mavericks I've inadvertantly disabled my Apple mobile devices from fulfilling their function. Come on Apple work with us here!!
Apple told developers they were removing that service over two years ago. The developers that depended upon it should have done something about it.
Why did they remove it? My guess is because it was pretty crappy, was difficult to maintain, and wasn't a good solution for multiple devices that could get the info without tethering to a "base" Mac.

My yahoo account was hacked. I changed the password and now cannot send email from any apple device. I have deleted mail and reinstalled it and it still doesn't wok. I get " sending the message to server failed" help!

I have tried everything and get this same error message on my iPhone and iPad. Yahoo account works fine on pc. I can receive emails and use Internet on apple devices but cannot send mail. Thanks.

Hello DRB1962
Check to make sure that you validated the device within your account on webmail.
iOS: Setting up Hotmail, Outlook, Live, or MSN email accounts
http://support.apple.com/kb/HT1694
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT204053 Somehow the very first email I had years ago that I don't even remember the password for, keeps coming up as my apple ID, when I want to make any purchase on ITunes. Why won't my real ID come up, and I can't find the right solution?

Does anyone know how to eliminate a mistaken apple ID that you still use as an email
but for some reason, now when I go to make a purchase at ITunes, it brings up this email
as my apple ID instead of my actual Id and it will not take the current password I have for
this email. Somehow I believe it is confused, because years ago this was my first email, and
it had a different password way back then, that I no longer remember.
I am very sorry if this all sounds confusing, but my Mac book has been out of commission for the
past year, and I have been recently trying to work on it, and I am not suave on the computer at all, so
if my next question sounds lame, you'll know why... I wondered if that may have caused any of my
latest hitches, only because when I first purchased Mac, 4 years ago, this rogue email was the one
I signed up with everything on my Mac, but I have not been using it for the past 9 months, just my
iPhone, until that died 3 months ago, and then I got this new I phone 5 2 months ago, thinking my
problems would be..., a thing of the past,??, for at least a little while??? But NO, they have not,
However, I'm sticking to the problem at hand, I have a full functioning apple ID that works and at
some occasional times, ITunes would bring the correct ID up. And only once in a while bring the
Bogus one up. But in the last few weeks, all it asks for now is the wrong ID and my frustration has
reached its max!!' I have missed out on purchasing two apps I needed, and some music I wanted,
and I don't think I'll be able to even use ITunes at all until I can know how to make my devices realize
that my email is an email, not a apple ID, and then make it accept my real ID!!!
Without having to eliminate, or delete my email address I still use, and receive mail
at. Please forgive this lengthy explanation!!!
I was only trying to make sense, if I confused you
more, I'm very sorry... Thank you for any brave ones that tackle this, and actually have some
Solutions for me.., I thank you much indeed!! Sincerely Kim

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

I cannot get my email on my iphone4 ever since I had the recent iCloud upgrade. Very frustrating. How can I correct this?, I cannot get my email on my iphone4 ever since I had the recent iCloud upgrade. Very frustrating. How can I correct this?

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