I cannot get my password reset to start using iphone. Tried website and asked to send to my email address /also my user id and nothing coming. i called 800-275-2273 and guy said apple having issues no est time of fix?
I cannot get my password reset on apple itunes to start using my iphone. Tried website to reset password and asked to send email/same as user. Never getting email. Tried with my birthdate but that is not accepting. Called apple 8002752273 and guy told me Apple has had problems with this for weeks. Nothing he could do for me - i could answer all his security questions but birthdate. He said send a letter to itunes help , he could not provide. Could be weeks before anyone gets back to me? I checked itunes an of course there was not itunes email help available. Anyone have email for customer relations or phone# or know how to fix this?
"Could be weeks before anyone gets back to me?"
Where did you get that nonsense? Your involved question sounds like a hoax. Regardless, the phone number for Apple Customer Relations is: 800-767-2775.
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hey all, I have been getting the "cannot get mail" error message on my iphone5 suddenly.
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That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Can no longer login to Blackberry App World or get a password reset, please help!
I cannot login to My Blackberry App World on https://blackberryid.blackberry.com/bbid/login/
I have entered my email and password but it is rejected.
When I ask for a password reset I am prompted to answer a security question. The security question I am given is one I have never set, so I do not know what the answer is meant to be!
Consequently I cannot get a password reset so am unable to access My Blackberry App World, either on my phone or on a pc.
What has happened to my account and why can I no longer log in..?Apparently, there was something corrupt in my Profile. I backed up my default profile, created a new one and copied over the critical folders and files - the addons; backedup bookmarks, places.sqlite; password info in key3.db and signons.sqlite.
Issue resolved. -
Apple id lost. Cannot get Access to it. Started with a mail from apple id saying that apple id and password were changed. Did not sent such a request myself. Since then no acces to apple id, not even via forgot my id site. It says that my apple id and birth date details do not match. Something is obviosly totally wrong. Got a visa card recently, is that the reason? Cannot get a new apple id with my real address as the systems says its already used. Pls help, I am vey frustated that this can happen.
Best regards
Laus LausenCall Apple account security via the telephone for your country
http://support.apple.com/kb/HE57 -
Cannot get ipad2 to reset Tried holding down wake sleep and home buttons Still will not reset
Holding the sleep and wake buttons just does a 'soft reset' i.e. a reboot, not a reset to factory defaults. If you've forgotten the passcode for the iPad then you will need to do the reset via your computer's iTunes (http://support.apple.com/kb/HT1212) - you may need to put the iPad into recovery mode : http://support.apple.com/kb/ht1808
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Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?
Marrtin S wrote:
Hi I am trying to restore my iphone from the itunes back and it is asking me for a password, I don't ever remember putting a password in. how do i get the password reset?
You can't get it reset; if you could there would be no point in having it. If you have an encrypted backup there are two ways this could have happened:
You checked "Encrypt Backup" in iTunes at some time in the past, either intentionally or by accident
You have a corporate MS Exchange account and your Exchange administrator installed a security profile on your phone that requires the phone'a contents to be encrypted. This, in turn, requires the backup to be encrypted for obvious reasons.
In either case you were prompted for a password the first time you backed up after whichever of these happened. So think about what you might have entered for a password at that time. Fortunately you get an unlimited number of tries. Other threads on this subject have shown that it is always a password known to the user, so it wasn't something made up by iTunes. Also, everyone who has figured it out has found it to be a different password type, so try your Apple ID password, your computer's login password, your WiFi password, your corporate domain password, etc. And try passwords that may have been changed since your first backup. As a last resort there is a professional password cracker available, but it isn't cheap - it's targeted at the law enforcement market - from Elcomsoft. There are also some scam password crackers available that don't actually work and possibly steal your information. It's likely that a developer of one or more of these will post a response with a link (possibly hidden) to their "product". So before clicking any links you might want to install the Web of Trust plugin that keeps track of scam sites and warns you. http://www.mywot.com. -
I use the older style Firefox browser and cannot get the password manager to remember one of my main site's password. how can I do this?
The website may be using autocomplete=off to prevent Firefox from saving the name and password.
You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.
*http://kb.mozillazine.org/User_name_and_password_not_remembered -
I lost my mail and i cannot get my password from the game center
i lost my mail and i cannot get my password from the game center
Was it working before? Do you have an internet connection? Do other apps which require a connection work OK?
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Cannot even unlock my SIM card on my IPhone. I am asked to log on to ICloud. I know that Apple ID and Password is correct. But it is not accepted. I am stuck!
Help!iPhone: About unlocking
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I have just started using iPhone 4s and cannot find how to delete photos. Have used iPhone 3 GS for last 2 years and not had this problem. I have iCloud for my Apple family and don't know if this is causing problem. Help please.
Log in to icloud.com with your Apple ID. Once you're logged in, click on your name on the upper right corner. Click Advanced and then Reset Photo Stream. This will delete all your photos in the album Photo Stream in your iPhone 4S so make sure you have backed up (copy to Camera Roll or new folder) all those that you want to keep.
This is the only way to do it with iOS 5 (not the beta releases)
http://iphone-and-i.blogspot.com/ -
Getting the "cannot get mail, password is incorrect" message with my AOL account only.
Getting the "cannot get mail, password is incorrect" message with my AOL account only. Could this have something to do with the iOS 7 update? When I log into my mail through safari it's fine, and I deleted it from my phone and went to go add it back but now I can't because it keeps telling me my password, which is correct, is incorrect. Has anyone else had this issue since iOS 7? How can I fix it?
I have had issues of "password incorrect" and mail not being sent, after doing the latest IOS 8 update to both my iPhone and iPad. I tired all the different suggestions I found (deleting and re-adding my AOL account, changing my password, etc) and nothing fixed it until now! While searching around for a solution, I happened upon a post from someone. I tried doing this to all three of my AOL email accounts (on both my iPhone and iPad) and now it works great! Here what that post said to do:
"1. Set up your AOL account(s) using the AOL option
2. Go into each AOL account(s) and under the "Outgoing Mail Server" section, press the SMTP entry
3. Set the "Primary Server" to "Off"
4. Press "Add Server" and provide the following information in the "Outgoing Mail Server" section
a. Host Name - type in: smtp.aol.com
b. User name - type in your user name WITHOUT the "@aol.com" - that was the problem/change!
c. Password - type in your password
d. Use SSL - On
e. Authentication - Password
f. Server Port - 587 (mine automatically set it to port 587)
After you enter in the above info, the Primary Server will still be set to OFF, but the new server you set will be set to ON, just doesn't show up in the Primary Server section. Be sure to do the above steps for each one of your AOL accounts (if you have multiples ones).
Apparently, in the main AOL Account Information section you need to use your user name and the "@aol.com", but you need to leave the "@aol.com" out of the SMTP. However, the Primary Server has that whole section grayed out so you need to ignore that one and create another one."
Good luck! Worked for me and now I am as happy as a Lamb!! -
my iPad was stolen in brazil. i cannot get the manufacturer id number from my iPhone or my macbook air....they are all linked together though. any suggestions on how and if i can possibly retrieve this and thus locate the device? thanks julie
Launch iTunes, go to the Preferences, select Devices, and hover your cursor over the backup file for the iPod. That should show you the serial number, IMEI, and possibly the MEID.
The manufacturer ID will not help you locate the iPad, though. If you set up the Find My iPad service in the Settings prior to the iPad going missing, then there is a chance that can be tracked, though it depends on a number of factors (the iPad is turned on, connected to a WiFi or 3G network, and has not had the Find My iPad service disabled or the iPad been completely restored).
If you did not set up Find My iPad, then there is no way to track it. Contact the police and change any passwords for any online accounts you may have used from your iPad (the iTunes Store, for instance).
Regards. -
Cannot get mail password incorrect?
Cannot get mail password incorrect even though I submit correct password?
I happened to stumble upon the answer. I would imagine a lot of other Gmail users are going to have this problem soon so here is the answer.
Gmail has just recently changed their security settings and they use what they're calling a "2-step verification" process. Because of this, certain apps like iOS Mail cannot verify passwords because they can't use the same process.
To fix this, Gmail now provides something called an "app specific password" that will be generated by Gmail and will allow iOS Mail to verify your Gmail account.
To set this up, go into your Gmail account settings on the Google website and click on privacy. Set up the 2-step verification process and it should be self explanatory from there. -
I cannot receive a verification email from icloud on my comcast email account. I have tried looking in spam, going to appleid and asking to resend the verification email many times, and I get nothing. Any suggestions? Thanks.
Most likely it is blocked on server level, you need to go to account settings and unblock everything that has word apple in it. Also just to make sure, verify that you didn't misspell your e-mail address.
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I can't sign-in to my iCould account from my iPhone. The account is linked to an old email address that is closed and i cant access anymore. So that means that I can't reset the password! However, I can access my iCould account from the website.
I need help !Welcome to the Apple community.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
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