I cannot get the Adobe TV videos to play--even the ones in my library--all I get is a black screen--

I cannot get the Adobe TV videos to play--even the ones in my library--all I get is a black screen--I have been ay from Adobe TV for several months--what has changed and how can I view the videos?

In Safari, open your Preferences, go to Advanced and check the "Show Develop menu in the menu bar"
This will add a new menu at the top.
Go to the Develop menu, User Agent and select a different choice which allows Safari to spoof different browsers, OSs and devices.
Selecting Safari for iPad usually works.
However, the choice is page specific. it doesn't stick if you go to another page, you need to repeat the procedure again.

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  • Problem getting Adobe TV videos to play

    I'm having considerable difficulty getting most (but not all) Adobe TV videos to play. I'm using Windows 7, PSE 9. So far as I know I'm using the latest versions of Adobe Flash Player. I have both Adobe Flash Player 10 Active X version 10.3.183.7 and Adobe Flash Player 10 Plugin version 10.3.183.10. The video comes up from a link in the Adobe help file. The three large dots flash but the video never begins. I've tried the start button at the bottom of the black video screen but nothing happens. I normally don't have problems with videos playing, but a number of them don't play on Video TV. Does anyone have a solution or suggestion what I might do? Thank you.
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    In Safari, open your Preferences, go to Advanced and check the "Show Develop menu in the menu bar"
    This will add a new menu at the top.
    Go to the Develop menu, User Agent and select a different choice which allows Safari to spoof different browsers, OSs and devices.
    Selecting Safari for iPad usually works.
    However, the choice is page specific. it doesn't stick if you go to another page, you need to repeat the procedure again.

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    Hi Will,
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    *http://helpx.adobe.com/flash-player.html
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    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

  • I was watching a tv show from iTunes on my iPad and it completely locked up.  When I hit my video app, all I see is a black screen.  How do I close the video I am watching?

    Need help.  Only have a black screen when I enter my video app on my iPad 2. I was watching a video and it all of a sudden went to a black screen.  How do I close or get out of that video? 

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  • I have a iPhone 4S and when watching videos on the internet sound cuts out as the video is playing. The rest of the video plays with no sound. Sometimes when I pause It and play again sound comes back but not all the time. can anyone help?

    I have a iPhone 4S and when watching videos on the internet sound cuts out as the video is playing. The rest of the video plays with no sound. Sometimes when I pause It and play again sound comes back but not all the time. can anyone help?

    The "restore disk" is built into the Mac. See About Recovery.
    Need more specifics about what error messages you got while installing Adobe Flash.
    However, you can almost avoid Flash altogether by setting YouTube to play the HTML5 version instead.
    Click the Try something new! link at the bottom of the YouTube page.
    I don't know about the sound issue. Might be hardware as you think. Try other headphones to check.

  • To Accept the adobe acceptance Agreemt I must press the Accept Button-where is this button?

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    Hi Again,  The page you suggested is not available and I have tried a 
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                                                                                    Herb
    In a message dated 5/28/2013 11:53:57 A.M. Pacific Daylight Time, 
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    Then kindly provide a solution, if you are not providing a solution you are part of the problem!

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    Welcome to the Apple Community.
    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
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