I cannot install itunes on windows 7

I have been trying for some time now to install itunes on windows 7 so that I can put music on my ipod touch.  I am told by the Apple shop that I must have itunes to put music on although when I first bought my Ipod touch (it is quite old) I was able to transfer from CDs very easily.  Now that I have Windows 7, this seems to have changed.  I do not particularly want Itunes but it seems I can get nowhere without it.
When I download Itunes I receive a messate "There is a problem with this Windows Installer Package.  A program required for this install to complete could not be run.  Contact your Support personnel or package vendor."  I have looked at different messages and it seems quite a common problem although the Apple shop said they had never heard of it.  However, none of the solutions suggested work for me.  In fact one suggestion was to remove from the Control Panel all reference to Apple which I did but was unable to remove Apple Update when the same error message appeared. 
Any suggestion would be gratefully received as the Ipod is becoming useless without some more music and I have an audiobook I wish to transfer from Windows Media also.

You might have better luck if you posted in the iTunes form since you have an iTunes problem, not an iPod problem.

Similar Messages

  • I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).

    I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193). 
    I have uninstalled and reinstalled a few times but with no luck.  Does anyone have another option?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If the above steps haven't helped try installing:
    iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
    which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes.
    Or roll back to:
    iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
    iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
    as appropriate.
    tt2

  • Cannot install iTunes on windows 7 64bit

    Okay, I like so many cannot install iTunes on Windows 7 64bit.
    Now Orginally I got a message saying something to the effect of:
    There was a problem with the install you do not have permission for something...
    Through some investigating my iTunes was being installed and removing all my permissions to view and/or modify files within that folder. Even if I was logged in as admin and installed as admin all the permissions would simply block me out.
    This kind of had a familar feeling as in the last few versions of iTunes I had to run as admin just to open it (this is really annoying by the way)
    So I searched the net and many people were saying to uninstall everything "Apple" and try again.  So I did that.  Now I have this new message:
    there is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
    And again I scoured the internet for a way to fix this.  I apparently am supposed to goto Control Pannel/Programs and Features and select Apple Software Update and select repair.  The problem is that no longer exists in my programs list since I removed it in the earlier step. iTunes still refuses to install spitting out the same error forever. I tried the Microsoft "fix it" tool which is supposed to remove the Apple Software Update incomplete uninstall (which is apparently the whole problem) but it doesn't show up in the list for "fixing".
    I am at a loss.  Why doesn't Apple fix this.  I cannot update my iPhone to the latest software in fear I may need to restore it. With no iTunes that is impossible.  I cannot change any of my music or do anything until this is resolved.  If/when iPhone 5 comes out I cannot get it either unless this issue is taken care of somhow.
    I searched for an installer for just the Apple Software Update program But it seems to not exist as a standalone thing (it would be useful if it were though). If it were perhaps I could install it again and then successfully remove/repair it and iTunes might install finally.
    Now I have had previous versions of iTunes working perfectly fine.  I do not recall which version I was using before I tried to update and fell into this abyss however.

    Yes b noir. I've tried running just "iTunes64.msi" from the command-line and while it didn't produce the same error "There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vender." it produced a different error in bold-type "iTunes Installer Completed" then "The installer encountered errors before iTunes could be configured...Errors occurred during installation. Your system has not been modified...Please run the installer again, or click Finish to exit". However, I discovered a wealth of options from the Windows Installer to try after typing "iTunes64.msi passive"...So I'll experiment some more when I have time.
    P.S. I'm becoming more convinced that Apple is putting new software out there to get it debugged which was a trick that MicroSoft always seemed to do:-)
    =============================
    Windows ® Installer. V 5.0.7601.17514
    msiexec /Option <Required Parameter> [Optional Parameter]
    Install Options
        </package | /i> <Product.msi>
            Installs or configures a product
        /a <Product.msi>
            Administrative install - Installs a product on the network
        /j<u|m> <Product.msi> [/t <Transform List>] [/g <Language ID>]
            Advertises a product - m to all users, u to current user
        </uninstall | /x> <Product.msi | ProductCode>
            Uninstalls the product
    Display Options
        /quiet
            Quiet mode, no user interaction
        /passive
            Unattended mode - progress bar only
        /q[n|b|r|f]
            Sets user interface level
            n - No UI
            b - Basic UI
            r - Reduced UI
            f - Full UI (default)
        /help
            Help information
    Restart Options
        /norestart
            Do not restart after the installation is complete
        /promptrestart
            Prompts the user for restart if necessary
        /forcerestart
            Always restart the computer after installation
    Logging Options
        /l[i|w|e|a|r|u|c|m|o|p|v|x|+|!|*] <LogFile>
            i - Status messages
            w - Nonfatal warnings
            e - All error messages
            a - Start up of actions
            r - Action-specific records
            u - User requests
            c - Initial UI parameters
            m - Out-of-memory or fatal exit information
            o - Out-of-disk-space messages
            p - Terminal properties
            v - Verbose output
            x - Extra debugging information
            + - Append to existing log file
            ! - Flush each line to the log
            * - Log all information, except for v and x options
        /log <LogFile>
            Equivalent of /l* <LogFile>
    Update Options
        /update <Update1.msp>[;Update2.msp]
            Applies update(s)
        /uninstall <PatchCodeGuid>[;Update2.msp] /package <Product.msi | ProductCode>
            Remove update(s) for a product
    Repair Options
        /f[p|e|c|m|s|o|d|a|u|v] <Product.msi | ProductCode>
            Repairs a product
            p - only if file is missing
            o - if file is missing or an older version is installed (default)
            e - if file is missing or an equal or older version is installed
            d - if file is missing or a different version is installed
            c - if file is missing or checksum does not match the calculated value
            a - forces all files to be reinstalled
            u - all required user-specific registry entries (default)
            m - all required computer-specific registry entries (default)
            s - all existing shortcuts (default)
            v - runs from source and recaches local package
    Setting Public Properties
        [PROPERTY=PropertyValue]
    Consult the Windows ® Installer SDK for additional documentation on the
    command line syntax.
    Copyright © Microsoft Corporation. All rights reserved.
    Portions of this software are based in part on the work of the Indepe
    =================================

  • Cannot install itunes on windows v8.1 64 bit

    Cannot install iTunes on Windows v8.1 64 bit.

    The old blue iTunes worked fine on my pc, then along came the new red iTunes, which initially refused to install from an auto-update notification, saying it didn't have permission to access one of its own folders (self access to all its other folders was ok).
    I then tried a manual download and install as suggested by the auto-update failure dialogue and that was exactly the same - failed at the last hurdle and had to reset itself.
    I then tried download and install from iTunes site and this installed without problem, but the application will not open, neither from the desktop icon with user or admin rights, nor from a direct open or run as admin from the iTunes folder .exe file.
    I have tried a repair install and an aggressive uninstall to ensure any TSR components are purged followed by a clean install - no difference.
    My other pc is no problem and iTunes installed and runs on there fine, so it must be a configuration problem on this pc only.
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    When selecting the app I get a blue circle for a few seconds then nothing, no dialogue or notification of problems.
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  • I cannot install itunes on windows 8.1

    I cannot install itunes on my Toshiba Laptop with windows 8.1. I kept getting error 7. So i removed all of the itunes files from my computer, and did everything the install troubleshooting page suggested, but it still will not install, but now instead of error 7, I am getting error 2.

    I'd first try downloading an installer from the Apple website using a different web browser:
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    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

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  • Cannot install iTune for Windows

    Hi, I just bought an iPod nano and I tried to install iTune for windows 64 bit but I always get an error message concerning a Boujour service that it seems I don't have the rights to start.
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    Windows Installer a installé le produit. Nom du produit : iTunes. Version du produit : 9.2.1.5. Langue du produit : 1033. Fabricant : Apple Inc.. Réussite de l’installation ou état d’erreur : 1602.
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    In my case, netlimiter was conflicting with the bonjour service. Probably identifying it as a threat. Uninstalling netlimiter solved my installation problem but now I need an alternative to netlimiter

  • Cannot install itunes on windows 7: Error writing to file C:\Program Files(x86)\itunes\mozilla plugins\npitunes.dll

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  • Why i cannot install itune on windows 8.1?some dll required for this installation?

    Thanks for your help.

    Although you're getting a different error message, try the procedure from the following user tip:
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  • Cannot install itunes in windows 8 64 bit

    I have tried for days to re-install itunes-i had it installed then it would not work even after repairs so I uninstalled it. Now i keep getting the attached message. It says: Errors occurred during installation before itunes could be configured. Your system has not been modified. To complete the re-installation run the instaler again. Click finish to exit the installer. I have run the installer 5 times. I have tried to both save and run the download. Nothing works.

    Hello LadyLukes,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926?viewlocale=en_US
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  • Cannot install itunes for windows 7 (64), repeatedly get "Roll back" and told to reinstall, but this does not work.  Tried the latest ITunes 11 for 64.  Same problem.   I have an ipad which works OK.  HELP

    Unable to use iTunes for about a month on my PC
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  • Cannot install iTunes in windows 7 ultimate 64 bit

    My system is: Custom built AMD Phenom Quad-core processor 2.50GHz 16.0gb memory 64bit Windows 7 Ultimate OS
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  • Cannot install iTunes on Windows Vista

    I have an old Windows Vista laptop that I use at work to browse the internet and play my music on iTunes.  After the last iTunes upgrade, I got the following 2 error messages:
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    Solving the iTunes Installation Problems in Windows
    1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
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