I cannot install the trial version of Adobe Muse as it just keeps showing the thinking icon in the Apps section of Creative Cloud. I am using OS X Yosemite 10.10.1 system on a Mac Pro

An Duine please see Creative Cloud Help | Creative Cloud for desktop for information on how to resolve the current error.

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I cannot install the trial version of Adobe Muse

I cannot install the trial version of Adobe Muse. When I am in the Apps section of Creative Cloud it just shows the thinking animated icon.

Hi Alistair,
Can you please elaborate on the issue or help us with a screenshot?
Please check your firewall settings or try the following steps :
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
Regards,
Akshay

I cannot download a trial version of Adobe Muse

I cannot download a trial version of Adobe Muse

Hi Atul,
Thanks for answering my post and giving me these recommendations to try, it is greatly appreciated.
I tried your first suggestion and it still does not work.
I am using OS X Yosemite 10.10.1 on a Mac Pro.
I have already installed the Creative Cloud panel on my computer, but when I try to download a trial version of Adobe Muse from the Adobe site, it just shows a continual looping thinking icon in the Apps section with no other information.
Thanks for all your help,
Alistair
Alistair Devlin
Graphic Designer
Corporate Graphics Team
<Removed By Moderator>

I updated to from the trial version of adobe muse to the paid and it still won't let my site go live! can somebody help me?

Please help me out! I want to get my site out and running before today is over! thank you very much!

Did you ask other users in that forum? Help with using Adobe Muse CC
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

I used a trial version of Adobe Muse and worked on my new site, however travelled and the subscription expired. How can i get the work i did back???? i spent hours and hours on designing my page.

EXPIRED TRIAL....................trying to recover work created on MUSE TRIAL.... I will purchase the program however i want to recover work i created.

Any work you created and saved will be on your computer. Of course, if you don't purchase the program, you can't work on what you saved.

I recently installed the trial version of Adobe XI and the trial period ended, so I wanted to revert back to the version I already had. I did not see any uninstall feature and my old version was apparently replaced by the trial version. I cannot re-instal

I recently installed the trial version of Adobe XI and the trial period ended, so I wanted to revert back to the version I already had. I did not see any uninstall feature and my old version was apparently replaced by the trial version. I cannot re-install a previous version b/c I need both a product Id (GOd only knows where that is now) and a way to uninstall the trial. Any ideas?

When you installed the trial, there should have been an option to have ignored your current installation and leave it. Apparently you skipped that case. To uninstall the trial (in Windows) go to Control Panel>Programs & Features and select the Acrobat XI and choose uninstall. After the uninstall run http://labs.adobe.com/downloads/acrobatcleaner.html to clean up your system. HOWEVER, if you see your old Acrobat in that window, do not run the cleaner, but do a repair on the old version.
You did not mention the old version you had. You might try from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. As for the S/N, you should have register and if so you can get it from Adobe. The instructions are at http://helpx.adobe.com/x-productkb/global/find-serial-number.html#adobeproductdownload.
Be sure to backup any download of the old installer and the S/N to CD or backup HD for future use. They will not likely continue to be available.

I am trying to install a trial version of Adobe CC, and it keeps telling me that I need to connect to the internet. I am connected to the internet, why won't the program install?

I have downloaded the trial version of Adobe Cloud, but when I try to install the program, it keeps telling me to connect to the internet. I AM connected to the internet. What am I doing wrong?

No, we don't phone. Sorry, not how forums work. We are not Adobe staff.
1. What is the exact message you get when trying to download?
2. What specific things have you tried? Please be exact. Give links to pages with advice you have followed, and tell us what happened.

I'm trying to download the trial version of Adobe Illustrator. An error message says that the OS does not meet the minimum system requirements for the installer. 10.6.0 is the minimum required for installation. How do I get my mac to be a 10.6.0 ?

I'm trying to download the trial version of Adobe Illustrator. An error message says that the OS does not meet the minimum system requirements for the installer. 10.6.0 is the minimum required for installation. How do I get my mac to be a 10.6.0 ? Right now I have a 10.5.8 is there a way to upgrade or something?

Buy the Snow Leopard retail installer (http://store.apple.com/us/product/MC573Z/A?fnode=MTY1NDAzOA).
That will take you to 10.6.3.
If required you can then use the combo updater to get to the latest version, 10.6.8 (http://support.apple.com/kb/DL1399)
SL system reqmts;

I can not uninstall the newest Muse, the error that i get is: ERROR: The older version of Adobe Muse CC 2014 cannot be removed. Contact your technical support group. ERROR: Install MSI payload failed with error: 1603 - Onherstelbare fout bij installat

Can somebody please help me, i can not work on my websites anymore. Thanks !!

ERROR: The older version of Adobe Muse CC 2014 cannot be removed. Contact your technical support group.
ERROR: Install MSI payload failed with error: 1603 - Onherstelbare fout bij installatie.
MSI Error message: The older version of Adobe Muse CC 2014 cannot be removed. Contact your technical support group.
ERROR: Third party payload installer Muse_2014_2_CC_LS24.msi failed with exit code: 1603

Problem in launching photoshop after its download;:I installed the trial version of Adobe Photoshop cc 2014 successfully but when I try opening it failes: what can i do?

I installed the trial version of Adobe Photoshop cc 2014 successfully but when I try opening it failes: what can i do?

Eli777 do you receive any specific error messages?

Hello good day I can not install the trial version of adobe after Efectes

hello good day I can not install the trial version of adobe after Efectes

Hi Veritomeza,
Which OS are you using? Also specify the version of After Effects you are trying to install along with the exact error message.
Regards,
Romit Sinha

How do I get rid of the trial version of Adobe Acrobat XI Pro?

I downloaded the trial version of Adobe Acrobat XI Pro, and now my trial is over. I can no longer view any .pdf files on my computer--every time I download a .pdf file it just takes me to this site and tries to get me to buy the product. I tried to uninstall this program, and when I do it says, "Error applying transforms. Verify that the specified transforms are valid." Please help me get rid of this so that I can re-install Adobe Reader so that I can view my own files!

When I go to remove it, it says, "Error applying transforms. Verify that the specified transforms are valid" & will not let me remove it. Do you know of anything else I could try?

I installed a buyed version of Adobe Photoshop Elements 13. But is not possible to start the programm. I can read "There ist a problem, the program is not able to start". Is someone able to helb me?

I installed a buyed version of Adobe Photoshop Elements 13. But is not possible to start the programm. I can read "There ist a problem, the program is not able to start". Is someone able to helb me?

Without system information and other details we can't know what might be going on.
Mylenium

Does the Trial version of Adobe FormsCentral allow you to create Fillable forms

I just downloaded the trial version of Adobe XI Pro. I wanted to create fillable forms that I can save, or use online for people to submit but the option to create those types of forms are GRAYED out. Does that mean that the full version would allow me to do this but this feature is not allowed on the Trial version?
please email your responses to [email protected]
Thanks!

Exactly which option is grayed out? In Acrobat 11, it will either direct you to create "From Scratch or Template" or "From Existing Document". The first option will cause the FormsCentral app to launch (if it's installed) and the other will direct you to create/edit and AcroForm in Acrobat. You can also simply open a PDF in Acrobat and select "Tools > Forms > Edit" to go into form editing mode where you can add/edit fields.

Despite installing a trial version of Adobe acrobat XI PRO its still no let me convert PDF

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I cannot install the trial version of Adobe Muse as it just keeps showing the thinking icon in the Apps section of Creative Cloud. I am using OS X Yosemite 10.10.1 system on a Mac Pro

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