I cannot launch Firefox, because it crashes on startup

Hello,
I have problem, if I launch FIrefox, it will crash on startup, but if I will reinstall it, it still doesn´t work. Problem has started, when I actualized WIndows. I have Windows 7 and i didn´t experienced crash all time, only this time. It could be launched two days in safe mode, but today it doesn´t work completely. ID of crash is: bp-fadbeea0-a273-45d1-b178-9bc0b2130727

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

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I can't open Firefox because it crashes at startup even in Safe Mode. How can I fix this?

Here is the Crash ID: bp-fb854508-a42d-4a50-98a6-a30d02130306
I updated to the latest version of Ff V19 is it?
I am on WinXP with AVG (8.5.455) antivirus. Both are fully uptodate.
In AVG I have disabled "Link Scanner" and "Resident Shield" in case these were interfeering with Ff.
Google Chrome is behaving the same - crash report dialog appears immediatly on launch (and on PC start up).

Thank you madperson for taking the time to answer my question.
I found two Toolbars; Searchqu and ALOT, and removed them both.
I suspect Searchqu was the culprit because I saw "datamngr" flash by as the uninstaller was working away.
Thanks heaps, I i hope someone finds my answer useful as well.
RossM

Cannot launch LR. Photoshop crashes after few seconds. How can i fix this? Thx for help

Cannot launch LR. Photoshop crashes after few seconds. How can i fix this? Thx for help

Hi members & mvp's
I face same problem, after creating Adobe ID and after installing Creative Cloud app, the installed Ps and Lr can't be launched... Lr at all, no action, but Ps works for a few seconds. I could achieve "system info" from help menu as follows:
Adobe Photoshop Version: 2014.0.0 20140508.r.58 2014/05/08:23:59:59 x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
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Memory used by Photoshop: 70 %
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I downloaded Photoshop, but cannot launch it because my Mac is not 64 bit. If I buy a new Mac, will

I downloaded Photoshop, but cannot launch it because my Mac is not 64 bit. If I buy a new Mac, will I be able to download Photoshop again?

Yes of course.
You can download and install it as many times as you like on as many computers as you wish.
But you're always restricted to a maximum of two activations at any time.

I cannot launch Firefox (suddenly) nor can I open Profile Manager, what next?

Windows 7, 64 bit. Experienced some Windows updates but I restored to prior to the updates and still cannot open Firefox. Can open Safari and IE.

There is a problem fairly soon in the process if profile manager will not start.
You could try in Firefox's [[safe-mode]] next you could try in Windows safemode by using the F8 key.
From what you say I am wondering if you have done a Windows restore of some form and recreated Firefox that way. Firefox does not always restore properly from Windows. You may be looking at re-installing Firefox.
If you consider re-installing do NOT take any options from Windows or Firefox that offers to delete personal settings because that will destroy things like passwords and bookmarks.

Firefox is not responding after clicking on symbol, Cannot delete firefox because it tells me that it is still open! Windows 7 64 bit

Firefox is not responding at all. Would like to delete it and reinstall, however when trying to uninstall a message appears that I first have to close firefox! In short: cannot delete firefox, cannot reinstall, cannot use it. Operating system Windows 7, 64 bit, Sony VAIO Laptop PCG 81213M. Firefox has been working fine before. IE is working fine.

This may help if you have had the same problem as me on occasions.
Right click on a blank area of the Task-Bar. Select "Start task manager" from the menu that appears. Along the top of the "Task manager window" select the "Processes" tab. You will see a list of running processes. Scroll down the list until you see Firefox. Highlight it and click on the "end process" button at the bottom right. Click "end process" on the warning popup that appears. Firefox should disappear from the list. Now you should be able to start it or uninstall. If Firefox doesnt appear in the list at all then this fix is not for you. Hope this helps.
Lozz

All of a sudden I cannot launch Safari because of popup saying cannot support community toolbar?

I am getting pop up saying "this version of Safari browser cannot support community toolbar" therefore I cannot launch Safari. ????

Try Safari forum. I know the issue with toolbars has come up in the past so you could also search this forum.
Security updates and new versions often do affect extensions and functionality.
http://www.apple.com/support/safari

Why does Firefox 33 keep crashing at startup?

As soon as I start Firefox, It immediately crashes. The only way I have found to gain access to it is through starting in safe mode. I have uninstalled and reinstalled Firefox, to no effect.
From reading through the error logs, it looks as if there is an access violation.
Here are a few of the crash reports:
bp-b8554a94-5053-4ba4-8944-cf8152141023
bp-bd9e37c9-0da6-4a44-830e-9f1fa2141023
bp-34a9e95f-0c47-4edc-8df1-2f0f42141023
Any help would be appreciated.

hello, probably that's an issue with hardware acceleration - please try [[Upgrade your graphics drivers to use hardware acceleration and WebGL|updating your graphics driver]].
or in case this doesn't solve the issue or there is no new version available at the moment, start firefox into safemode '''by pressing the shift key while the application is launching''' & disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).

Firefox 22 update crashes on startup in server 2008 R2 terminal environment. Downgrading back to 21 works fine though.

Firefox updated to version 22 and immediately started crashing on startup. Doing a completely clean reinstall does not solve the problem, as soon as the install finishes it immediately crashes. I have since installed version 21 from an old install file and it is working fine, so something with version 22 apparently does not like our Server 2008 R2 terminal environment. The server has the latest OS updates and AV/malware scans are performed routinely.

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

I cannot start firefox because of a security problem after it crashed. What should I do to fix it?

I use Vista on my dell inspiron 1721. Firefox closed itself, computer shut itself down, a lot of 'corrupted files' were deleted without my interference, and when Vista finally came back up, Firefox wouldn't start. Nowit says I have to fix the firefox directory. How do I do that? The help page on the profile didn't help me. Thanks, mhixon This started when I was browsing on Drudge report. The popup message said:
Could not initialize the application's security component. ....
I could not start firefox again after that.
How do I update a graphics driver?

You may need to delete the file secmode.db as well.
Create a new profile as a test to check if your current profile is causing the problems.<br />
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I cannot launch firefox

I had installed firefox on my new laptop. it worked fine for several weeks. Now it will not launch. How do I resolve/

There is a problem fairly soon in the process if profile manager will not start.
You could try in Firefox's [[safe-mode]] next you could try in Windows safemode by using the F8 key.
From what you say I am wondering if you have done a Windows restore of some form and recreated Firefox that way. Firefox does not always restore properly from Windows. You may be looking at re-installing Firefox.
If you consider re-installing do NOT take any options from Windows or Firefox that offers to delete personal settings because that will destroy things like passwords and bookmarks.

Firefox continues to crash on startup. Cannot fix!

After starting firefox, 5 to 10 seconds in it will just spontaneously close. I have uninstalled and reinstalled firefox more times than I care to admit. (In fact, I have completely deleted the entire appdata local mozilla folder before installing) I have started in safe mode, still crashes. I have uninstalled and reinstalled flash, java, and several other things. Still crashes. There is no crash report. When I go to about:crashes, it has nothing. (I need to go there quickly, because after all, it crashes!)
I've read dozens of similar articles, and have carefully tried the directions of every imaginable response, and still it crashes. Resets, reinstalls, disabling addon, safe mode, everything. No other browsers on my system (windows 7) is giving me any problems whatsoever.
Please, tell me how I can use it without crashing, and please please please release a fix!

Do you see any crash reports in your %APPDATA% folder?
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.

I cannot install Firefox because a previous version is installed. I try to uninstall it and it asks to restart computer. When I restart, same problem. I'm stumped for what to do at this point.

Alright, in detail, I haven't used Firefox for a while because my old version stopped working. Not sure what happened to it or why but, long story short, I ended up going back to IE(ugh) and never looked back.
Sometime later, an update was installed to it and somewhere in the restart process it apparently lost track of what it was doing and is now stuck there.
I recently tried to download Firefox anew, it prompts me to restart the computer BEFORE trying to do any kind of install work and if I choose to restart, it does nothing but restart my PC and fail to do what it's supposed to. If I decline to restart, it closes the installer completely.
In short, Firefox is still apparently on my computer without actually being usable. It's in my installed programs list but I can't uninstall it without the restarting thing which, again, doesn't ever accomplish anything and I need to know HOW to remove it totally while also bypassing that restart junk.

Thanks for the help! How the **** are we supposed to know that we have to swipe the **** mini pages up instead of clicking the **** wiggling button???
I mean ***? Are we mind readers? EVERY time I leave a page I now have to sign in again and again. Apple is just BEGGING people to go get a nice Samsung mini laptop for LESS $.
I don't get it.
Since you, and others who were nice enuf to answer (thanks so much!! For doing Apples CS work for them for free BTW)
Maybe someone can answer this:
I take a lot of pix for eBay, sometimes 3-400 at a time. When I delete photos it's usually 1,000 at a time, and I assure you I'm not exaggerating. Up until now I was able to take the END pic and swipe the whole row and check 7 pix quickly. With the new ios7 I am unable to do it anymore (yet ANOTHER reason I don't want this 'improved' OS).
Does ANYONE know of a way to choose many pix at once to move or delete or whatever? Remember the old windows system where you could choose one pic, click it then hit SHIFT and click a lower one and it would highlight them all, in between, for a quick delete.
How can I highlight pix other than one at a time? There MUST be a way! And since I'm lacking a **** crystal ball I'm stuck. Help? And THANKS guys, really!
Rich

When I close firefox and then try to reopen it later it often says that it cannot open firefox because it is already open and that I must close it before it can open a new window.

When I look at the task manager it is not listed at all. It will work if I restart my computer.

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]

My Mac with OS 10.5.8 says I cannot open Firefox because it is not supported on this architecture. I tried to update my version, and this is all I get now. What can I do to use Firefox again? Thank you.

My computer is not allowing me to utilize any version of Firefox, after multiple downloading attempts. I simply get a message that Firefox is not supported on this architecture, and the Firefox icon in my toolbar now has a circle on it with a line through it (Canceled). I hope that someone can explain what I need to do to be able to use Firefox once again. Thank you, TC

As you have a PPC or Power Mac the last release form Mozilla to work on PPC is Firefox 3.6.*
Firefox 3.6.23 can be found at http://www.mozilla.com/en-US/firefox/all-older.html
Since you have a PPC Mac there is this third-party option for Firefox 7.0.1 at
http://www.floodgap.com/software/tenfourfox/
As of Firefox 4.0, a '''Intel''' Mac with OSX 10.5+ is required for Firefox builds from Mozilla. http://www.mozilla.org/en-US/firefox/7.0.1/system-requirements/

I cannot launch Firefox, because it crashes on startup

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