I cannot load one trusted website, none of the suggested solutions work, fixed Norton 360 as recommended, cleared all history, but still I get "The connection was reset", I get the website using Internet Explorer - help please!

I'm running Windows 7 (64 bit) with Mozilla 5.0 and Norton 360 4.3.0.5. I used to be able to load the website URL below, but it stopped loading about a month ago. I've tried all the suggested solutions without success. All other browsing is fine, The owners of the website say that they have NOT blocked my access.

I see the same with Google Chrome.
*http://safebrowsing.clients.google.com/safebrowsing/diagnostic?site=http%3A%2F%2Fwww.sugarkdesigns.com%2F&client=googlechrome&hl=en-US
*http://safebrowsing.clients.google.com/safebrowsing/diagnostic?client=Firefox&hl=en-US&site=http://www.sugarkdesigns.com/

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as stated, I am unable to view some videos in Firefox, but I am able to view them when I use Internet Explorer. How can I view all videos when using Firefox. Thank you.

That is Flash.
You do have the Flash player installed according to your More system details list, so Flash should be working.
*Shockwave Flash 10.3 r183
*http://www.adobe.com/software/flash/about/
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

When I use my hotmail now using Firefox as my browser the text has now shrunk to microspcopic proprtions so as to make it unreadable. This does not happen when I open my hotmail using Internet Explorer as my browser

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problem solved. thank you

I try to log in to password protected sites and nothing happens but works fine on Internet Explorer. Can't get past login page. I even had to use Internet Explorer to login to ask this question!

I try to log in to password protected sites and nothing happens but works fine on Internet Explorer. Can't get past log in page. I even had to use Internet Explorer to login to ask this question!
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Source File: https://support.mozilla.com/media/css/common-min.css?build=3fabbc0
Line: 1"

Make sure that you do not block the referrer.
* http://kb.mozillazine.org/network.http.sendRefererHeader
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* [[Cookies]]
* [[Enabling and disabling cookies]]

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I haven't been able to start the Firefox and I don't get any message on start-up. I tried all the suggested solutions from your support pages, but none work, as for most of them you need to have the browser open.
I uninstalled and re-installed the browser, but to no avail.

Hi,
1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
3. Delete the Firefox installation folder, which is located in one of these locations, by default:
o Windows:
 C:\Program Files\Mozilla Firefox
 C:\Program Files (x86)\Mozilla Firefox
o Mac: Delete Firefox from the Applications folder.
o Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
4. Now, go ahead and reinstall Firefox:
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Regards
''''''Deepak Krishnan P.R''''''

I cannot reach checkout on Amazon. I get a Connection Was Reset message

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Thank you brinda. I hav eread the article you mention and have again cleared both cache and cookies but to no avail. I am still getting a "The connection was reset" message. Amazon tell me that he fault is with me rather than at their end as otherwise I would not be able to log in on a neighbour's computer.

The connection was reset while page was loading Error 101 help

When loading certain websites, all browsers and all computers, I receive the following error message: "Error 101 (net ERR_CONNECTION_RESET) The connection was reset." & or: "The connection to the server was reset while the page was loading." Anybody know what this means?

I'm not having problems wit visiting the link that you provided.
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*[[/questions/918127]]
*[[/questions/918028]]

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Hi,
I have an update so I thought I would share in case any other users are experiencing a similar problem.
I made an appointment with the Genius Bar at the Apple Store.
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First, confirm that ActiveX Filtering is configured to allow Flash content:
https://forums.adobe.com/thread/867968
Internet Explorer 11 introduces a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.
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http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
If that is too inconvenient, using Google Chrome may be a preferable alternative.

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I am unable to connect to websites using Firefox. I can connect to websites with Internet Explorer.
Please advise.
Thank you.

see http://kb.mozillazine.org/Firewalls

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Have you tried restarting or resetting your iPad?
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How do I access "Firefox is NOT compatible with this application. For best performance, please use Internet Explorer 5.0 and above...." web sites; when I try to download any alternate browser, then a warning that alternate is "imcompatable with your opera

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== URL of affected sites ==
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I have the same problem printing from the IRS website.

Hello @dimsum1234,
Welcome to the HP forums.
I understand that you are having a problem with printing to a printer over the cloud.
I would like to help.
Have you tried setting a manual DNS for the printer that is not receiving the print jobs?
I have found that the Level3 DNS address works best with laserjets.
Primary DNS Server 209.244.0.3
Secondary DNS Server 209.244.0.4
Another option is to remove that printers Web Services.
This will cause the printer to permanently loose its ePrint address.
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Then you can add the printer onto your HP Connected account, and Google's Cloud Print.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

I cannot load one trusted website, none of the suggested solutions work, fixed Norton 360 as recommended, cleared all history, but still I get "The connection was reset", I get the website using Internet Explorer - help please!

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