I cannot make a call; when I do, it either doesn't connect or boots me out to a dark screen with a white apple

I can't make a call. Either the phone doesn't connect or I get a dark screen with a white apple

Hello mheskin,
Thank you for using Apple Support Communities.
For more information, take a look at:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
If you can't eject a CD or DVD or open the drive tray
http://support.apple.com/kb/ts2097
restart the computer, then hold down the mouse button or trackpad button while the computer is starting up, until the disc is ejected.
Have a nice day,
Mario

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I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

I have an ipod touch that continues to have a black screen with the white apple on it. It won't shut off and is completely frozen. This happened when we tried to restore it last night. Help please!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have a MacBook Pro 2008 with 17 inch screen. Experiencing a lock up when turning on power to boot up. While booting up it goes to gray screen with Apple logo and disc spinning icon running and doesn't go to my desktop. Any solutions to the problem?

I have an early 2009 17 inch MacBook Pro that just went on the fritz. When turning on the power it will go into boot up mode to the gray screen with the apple logo, then the disc icon will be running and will continue running, not allowing to proceed to my desk top screen. It's pretty much locked up at this point where I have to do a forced shut down by holding down the power button. I've tried everything that I know of such as taking battery out and pressing power button for 5 seconds and then reinstalling battery. I've cleaned inside of computer with compressed air duster in can as well as other key commands for resets. I've read that this is a common problem with the earlier MacBook Pros. Is this a problem that I can fix or does it have to be taken in for service? Any solutions to the problem would be greatly appreciated. Thanks!

This could be a software/state problem or a hardware problem. Here are steps to resolve the former.
http://support.apple.com/kb/TS2570
https://discussions.apple.com/docs/DOC-5282

IPhone 6 Plus cannot make outgoing calls and cannot send text messages

I haven't been able to make outgoing calls and outgoing messages through my iPhone6+ since yesterday.
I have done research and have tried suggestions like turning the phone into airplane mode, turning off the iPhone, re-setting the network settings, erased all the content of my iPhone and restored backup, erased all contents and used as new phone but I still cannot make outgoing calls nor can I send test messages. At first I thought I did not have sufficient money on my sim card however when I tried my simcard on another iPhone, it worked perfectly. I also tried another simcard on my iPhone, but it still can't make a call. I have never had this problem since I got my new iPhone6+ last December. This is the first time I've had a problem like this with an iPhone and I've been using the iPhone since iPhone 4s,iPhone 5 and iPhone 5S. Could there be something wrong with the unit that I have? Is there any other troubleshooting I could do?

If you restored the device as new and it did not work, then I suggest you contact your carrier. The function of phone calls and SMS messages is a carrier function. They would need to test your account. Your only other option would be to make an appointment at the Genius Bar to have the device examined.
Can you receive a call and/or message? If so, then I would suspect the SIM and the carrier.

Please help after updating my iphone 4 to ios 5.01 I cannot make phone calls or receive phone calls anymore. I am so annoyed first battery and now can't make calls!

Please help after updating my iphone 4 to ios 5.01 I cannot make phone calls or receive phone calls anymore, please help, I am so annoyed first battery and now can't make calls!

The same thing is happening with my wife's iPhone 4 and we can't figure it out. When placing a call, the screen freezes and she needs to restart the entire phone.
She upgraded to 5.01 this morning over the air while it was plugged in. Immediately afterwards, this problem started happening. We've tried restarting the phone several times and plugged in to iTunes but there's nothing she can do do to fix it.
Any help is greatly appreciated!

I Cannot make outgoing calls since i've installed ios 4.0.1

I need help i don't know what happened about apple since i've installed ios 4.0.1 in my 3gs iphone it reboots when i'm calling, i hear metallic sounds, i lose signal sometimes and now i cannot make outgoing calls it's crazy.

My default printer was "Epson Stylus Photo R1900 Series" as usual. There were two or three printer icons with XPS in their names. I deleted all with XPS in their name. The printing began working immediately! THANK YOU.

TS2326 I cannot make any calls or receive any calls since my last iOS update. Does anyone know how to fix this problem

I cannot make any calls or receive calls from my iPhone after my last update. My phone advises callers I am unavailable and when I try to make calls it takes ages whilst it tries to connect then disabled itself and says call failed. Has anybody else had this problem or does anyone know how to fix it?

Hi Milrclan,
Thanks for contributing to the Apple Support Communities.
If you're not able to send or receive email from the mail accounts on your iPad after updating iOS, start with these troubleshooting tips:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Best Regards,
Jeremy

After upgrading to IOS8.1 my microphone stopped working. cannot make a call, cannot record a voice memo, but Siri works !!!

after upgrading to IOS8.1 my microphone stopped working. cannot make a call, cannot record a voice memo, but Siri works !!! Surely this must be software since I presume there are not two microphones, one for Siri and one for everything else. Tried resetting, rebooting, switching off noise cancelling. What else is there?

Hi there hansadj,
You may find the microphone troubleshooting steps in the article below helpful.
If your voice is too faint or sounds unclear using iPhone, or iPod touch
-Griff W.

Cannot make outside call (H.323 gateway and CUCM 6)

I cannot make outside calls. I am using H.323 gateway configuration and CUCM 6. I have attached configuration file and debug file. I configured H323 gateway and route pattern in CUCM. Please let me know if this is a configuration issue or telecom issue.

Hi 9tysixuae,
I can see that call is hitting the analog ports but from there on it generates error 34 which means circuit not available. You can try the following :
1. Plug Analog phone and verify if the circuit is fine ?
2. Try putting signal ground start on the voice port and see if that makes any difference.
Regards
Aditya Gupta

Cannot make phone calls after update to iOS version 8.1.3

hi i do own an iPhone 6, it was a beautiful phone until i updated to iOS 8.1.3. Now i cannot make phone calls at times, the phone shows no network. I updated the OS from wifi, my mom owns an iPhone 5c it also has the same problem. please help

What you describe...
Two iPhones
Same issue
Same general physical location (your house?)
... sounds very much like " cellular signal dead spot " OR "radio frequency interference"
Test this by noting exactly where in your house that this takes place and also where it does NOT. Repeat until you have a "Map" of the good and bad spots.
You cannot do much about the cellular signal but may be able to troubleshoot the interference problem. This document talks about Wi-Fi and Bluetooth, but the "Sources" might also apply to your cellular signal problem - radio waves are radio waves.
Wi-Fi and Bluetooth: Potential sources of wireless interference - Apple Support
ÇÇÇ

HT201412 hello. my phone is factory unlocked. but my iphone support one network only in pakistan. if i insert another network sim it support but cannot make a call or text neither incoming nor outgoing. plz guide me what should i do.

hello. my phone is factory unlocked.
but my iphone support one network (Zong) only in pakistan. if i insert another network sim it support (Catch the signl and show the network name ) but cannot make a call or text neither incoming nor outgoing.
plz guide me what should i do.
ios 7.0.4

There aren't any supported carriers in Pakistan. Apple hasn't released the iPhone there. The OP is using a grey-market iPhone and hence is pretty much on his/her own as regards getting this phone working with the carrier, unless that carrier can help.
Regards.

I can't make a call but i can received calls and send text messages its say you cannot make a call check the phone settings!

i can't make a call but i can received calls and send text messages its say you cannot make a call check the phone settings!

It is not a cell phone.

IPhone 4G. Says "no sim" and cannot make a call. Tried restarting without results.

iPhone 4G. Says "no sim" and cannot make a call. Tried restarting without results.

Could be a number of things causing this. You could try going to Settings > General > Reset > Reset Network Settings. If that doesn't work, try another SIM. Failing that, Try restoring the iPhone through iTunes
If none of that resolves the issue, the iPhone may need servicing

I cannot make outgoing call with uc500.

please help
i have uc500 router. i have conifured my dial peers very simply . i can receive the call from outside . but i cannot make a call. whenever i am trying to make a call.
just Ring Out is appearing with starting buy tone or some time it going telecom company. this is my simple dial peers configuration
dial-peer voice 50 pots
description long distance
preference 5
destination-pattern 9T
port 0/1/2
forward-digits all
no sip-register
dial-peer voice 51 pots
destination-pattern 9[2-9].........
port 0/1/2
forward-digits all

shakirullah,
Please collect below debugs from uc500 and attach it here.
Router(config)# logging buffer 5000000
Router#debug voip ccapi inout
Router#debug vpm signal
Router#debug voip vtsp default
Router#debug voip vtsp session
Router#Clear log
Now make one test outgoing call and re-create the issue.
Router# undebug all --->turn off debugs
Router# show log----->collect the entire output of this and attach it here
Mention calling and called numbers.
-Abhi

Who can tell me whether I can make a call from MAC if iPhone 5s doesn't support FaceTime ?

MBP is OS X yasmite, and iphone 5s is 8.1, but iPhone 5s was bought in UAE, does not support FaceTime,
it means I cannot make a call from my MBP, right?

Wrong. The setting is not on the iPhone and whether it has Facetime or not is irrelevant because the iPhone does nothing really. it should be on the computer however.
On your Mac, open the FaceTime app, then go to Preferences under FaceTime, and tap Settings. Make sure the iPhone Cellular Calls option is switched on.
With that on, make sure both the Mac and the iPhone or on the same Wifi network. and both are signed in with the same Apple ID to iCloud.
Then it should work.

I cannot make a call; when I do, it either doesn't connect or boots me out to a dark screen with a white apple

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