I cannot open apps since update
I updated my iPad 2 and now I cannot open them. Why is this happening?
If it is your third party apps that are crashing - and not the preinstalled apps - try downloading another app - any free app will do. It seems to reset something in some weird security thing or something like that. Try it.
Similar Messages
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Cannot open itunes since update.
Since update, I cannot open itunes. Message says, "itunes Library Extras.itdb file is locked, on a locked disck, or you do not have write permission on this disc." What to do??
Below where you see the Read and Write permissions on that folder there is a little triangle next to the word Details. Scroll down a bit and you'll see a tab to click to Apply to Enclosed Items. If it says you have read and write on the main folder, click the Apply button to make sure that all folders inside the main folder also have both Read and Write permission.
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Cannot open iMovie since update
Cannot open i movie after most recent update. It runs through all my projects then "quits unexpectedly".
I've tried opening with Option key being held but same problem.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
I cannot open JAVA since updating Firefox
I used Java successfully for one web site until my last update with Firefox. Now Java will not open and a popup explains that the app I tried was not registered with Apple by an identified developer. Also it says the safest approach is to look for a new version of the app from Mac App Store or check for an alternative from an identified developer. It also says I can override my security settings and open the app anyway.
Since I used it for so long I don't understand this glitch or what is safe to do. I cannot find an app for JAVA for mac in the Mac App store.
Any one else have this problem? Any advice on what is safe to do? I haven't tried to open it within Safari because I didn't want to use Safari for Java.
Thanks.DL = download
SE = standard edition
JRE = Java Runtime Environment component
The only way to tell which JRE version you have installed in Lion or larter is to run this commend in the Terminal app:
/Library/Internet\ Plug-Ins/JavaAppletPlugin.plugin/Contents/Home/bin/java -version
It should return something like this:
java version "1.7.0_67"
Java(TM) SE Runtime Environment (build 1.7.0_67-b01)
Java HotSpot(TM) 64-Bit Server VM (build 24.65-b04, mixed mode) -
Cannot open pdfs since update.
I recently updated Adobe Reader and since then I can no longer open some of my archived pdf's that used to open just fine. This is pretty critical especially with tax time coming up. I get the message below.
Acrobat could not open '*.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).
To create an Adobe PDF document, go to the source application. Then print the document to Adobe PDF.
Thanks for any suggestions.Yeah, I'm gonna add my frustration to this topic. We have a Vista system running 10.1.4 and a Win7 system running 11.0.01. Both of these systems will no longer open our fax service-generated PDF files. PDF files from other sources still open okay. The help document at http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html is useless as those directory keys do not appear to exist in either our Win7 or Vista systems and I cannot find an equivalent setting.
Reverting the Win7 system back to 10.1.4 solves the issue. And we have a Vista system running 9.5 which appears to work. So the problem surfaces ONLY when running the latest version and the latest revision on a particular platform. It is highly unlikely that we can get our third-party fax service to rewrite their PDF format anytime soon. So we are at the mercy of Adobe to provide some sort of relief - possibly in the form of a Preferences setting.
UPDATE: In re-reading the article, I caught that if the key did not exist, I needed to create it. That worked on both systems. It was easier to do using the HKCU setting as the structure was already there. -
Cannot open Numbers since updating to version 3.1.
Solutions in forums don't work. Can I uninstall (how ?) and reinstall without paying for it again ? Will that work ?
I hope your profile is outdated. Numbers 3.1 needs Mavericks. It won't run on Mountain Lion.
Solutions in forums don't work.
Which did you try? Holding down the shift key while relaunchig?
Can I uninstall (how ?) and reinstall without paying for it again ? Will that work ?
To uninstall go to Launchpad, find the Numbers icon with the four columns, hold down the option key until the icons quiver, and click the x to delete. Then go to the Mac App Store and redownload. You won't have to pay twice.
SG -
I cannot open Mail since I updated yesterday. I get a message saying I have version 4.5 and it is not compatible with OS 10.6.8 What dod I do to get back to mail.??
See possible fixes here.
https://discussions.apple.com/message/19760703#19760703
https://discussions.apple.com/thread/4311280?tstart=0
https://discussions.apple.com/message/19710911#19710911
Some have reported success simply by reinstalling the update -- not sure of this one, but can't hurt.
http://support.apple.com/kb/DL1586 -
Cannot open apps iPhoto and Aperture after updates
Cannot open apps iPhoto and Aperture after updates. I'm operating ML on mbpro. Now apps will not open. Simply that.
Not simple, if as ML implies you are running Mountain Lion! If you only mean Lion, then it would be useful for you to open another User Account, and as that User test to see if either app will launch?
Ernie -
How do I close down all my open apps since the update?
How do I close down all my open apps since the update?
To close apps:
Double tap the Home button...slide the last used view of the app up...above the app icon. Tap Home button when finished. -
I cannot open app store and safari
I need help with my imac, i cannot open app store or safari, there is no software update option when i click on the apple. I recently upgraded to Yosemite. I also did clean my imac. What shall i do? thanx.
Turn off proxies, if selected.
System Preference > Network > Advanced > Proxies Tab
Under "Select Protocol", uncheck any box if selected.
Click "OK" then "Apply”. -
guys..... cannot open app store after updating to M.L but internet works 5n.... helps pls....thnks
error(cannot connect app store)Any error codes or messages?
Open Console in Utilities & see if there are any clues or repeating messages when trying to open it.
Or...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitiion & use Disk Utility from there to Repair the Disk, then Permissions.
Re-install if that doesn't work. -
Photoshop Elements 13 & Premiere Elements & Organizer. Cannot open apps after installing ?? I have downloaded and installed bot Photoshop lements 13, Premiere Elements 13 and Organizer. Cannot open apps from Welcome screen or Start menu? Progress bar scrolls, but apps never open. Need help. Thank you. (running on Windows 7 64-bit).
Hi,
Please try opening .exes directly from their installed location < Right Click the exes > Run As Administrator >
Organizer:
C:\Program Files\Adobe\Elements 13 Organizer\PhotoshopElementsOrganizer.exe
PSE13 Editor:
C:\Program Files\Adobe\Photoshop Elements 13\PhotoshopElementsEditor.exe
PRE13:
C:\Program Files\Adobe\Adobe Premiere Elements 13\Adobe Premiere Elements.exe
Thanks,
Anwesha -
HT4082 Cannot open apps in ipad
Cannot open apps store on iPad
Tell us more! Meanwhile, download any small sized free app, open it and then try the others.
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Why can't I download any apps since updating to ios7
Why can't I download any apps since updating to ios7 ipads running soo slow any help would be appreciated!
(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset. -
HT4623 I cannot send texts since updating to Ios7
I cannot send texts since updating to ios7
Hello Aupperl,
Thanks for using Apple Support Communities.
The following support article has some great troubleshooting steps for you to follow in order to fix the issue of not being able to send email.
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/TS3276
Take care,
Alex H.
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