I cannot open itunes store from my iphone 4s. When I press the application icon it seems to be open at first but then automatically return to the main menu. What can be the problem?

Logout of the app store and iTunes store: Settings>iTunes & App Store>Apple ID. Go back to home screen and reset the phone by pressing the sleep/wake and home buttons together until the Apple logo appears then release them.
Once phone has finished rebooting go back to Settings>iTunes & App Store and login with your Apple ID and password again. Then open the iTunes Store app again.

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Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5. which is the way to solve this problem?

Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5.
which is the way to solve this problem?

You've tried logging out of your account by tapping on your id in Settings > iTunes & App Store and logging back in, and/or tried a soft-reset of the phone ?

HT201272 You seems not to understand what I mean and what I'm having like problem. I still have my payment recut from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs, 7 are still avail

You seems not to understand what I mean and what I'm having like problem. I still have my payment receipt from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs I've paid for, only 7 are still available from this list on my iPhone. There is no possibility to download the other 2 without paying for them. I've spoke to the lady from Mississippi on the phone 2 days ago from about 2 hours calling from Belgium but unfortunately she couldn't help me. It's the 3rd time I complain about this. How many time shall I pay for the same songs?? If you can access my music list and my past receipts payment you will be able to find out what I mean. I went back on iTunes I've found the the songs I already downloaded in October that should be on my playlist but if I click on them it will charge me again 0,99 cents. It's been 3 years I've been using the same apple ID with my iPhones. I just wand to get my songs back without having to pay them twice or 3 times

1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2

Cannot access iTunes Store from iPhone 4. Message says 'Your iTunes password was incorrect. Please try again'. I have tried resetting the password on my macbook

Cannot access iTunes Store from iPhone 4. Message says 'Your iTunes password was incorrect. Please try again'. I have tried resetting the password on my macbook. What should I do?

I'm having the same problem as well. I use keychain access often to remind me of my passwords and was happy (initially) to see one for "iphone backup". When I entered it I got the same error message:
"The password you entered to unlock your iPhone backup file was incorrect. Please try again."
Really frustrating.
I searched many ways online, finally I tried "iPhone Backup Unlocker" to help me unlock encrypted backup password efficiently!

I can connect to all my Iphone applications, however I cannot to Itune store from my Iphne. A message saying: you cannot connect to Istore, your connection appears off, pops up. Help please

I can connect to all my Iphone applications, however I cannot to Itune store from my Iphne. A message saying: you cannot connect to Istore, your connection appears off, pops up. Help please

Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David

I can not access Itunes Store from my computer. When I run the dianostic I get a red light that says "Secure Link to the Itunes Store Failed".

I can not access Itunes Store from my computer.
When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
Can anyone help me on this problem?

ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

HT203163 I cannot access iTunes store from my laptop. I could for years but suddenly - no. Have removed all recently installed software. Have uninstalled and re-installed both my anti-virus software and iTunes. Have allowed pop-ups. Have flushed the DNS.

I cannot access iTunes store from my laptop. I could for years but suddenly - no.
Have removed all recently installed software. Have uninstalled and re-installed both my anti-virus software and iTunes.
Have allowed pop-ups.
Have flushed the DNS. Nothing.
Still can't access the store. Please help!

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I cannot access itunes store from itunes

Im using windows7 and I cannot access itunes store from itunes. I have uninstalled and re-installed, re-started hp computer. Any ideas???

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT204266 Cannot access itunes store from itunes - says to check internet connection. I have internet connection. I've unistalled ALL itunes files and associated files, and reinstalled?

Cannot access itunes store from itunes - says to check internet connection. I have internet connection. I've unistalled ALL itunes files and associated files, and reinstalled?

Try this:
1. Settings>General>Date & Time>Turn off set automatically
2. Set date one year ahead
3. Go back to iTunes and try again.
4. You will get the same error.
5. Go back to settings general date and time and turn back on 'set automatically'
Try connecting to iTune Store again.

TS3274 Cannot access itunes store from my desktop

Cannot access itunes store from my desktop, just received my ipad and created an id.

How to download iTunes to your computer: http://www.apple.com/itunes/download/

Accidentally put the ipod touch in the washer. I put in a bag of rice but now it won't charge...I can see the battery icon on the screen and was on charge of over 4 hrs...any suggestions?

accidentally put the ipod touch in the washer. I put in a bag of rice but now it won't charge...I can see the battery icon on the screen and was on charge of over 4 hrs...any suggestions?

If/when it is dry
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for $199 for 16 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price

My computer is recognizing my airport express network at first but then slips to an exclamation mark. I have followed the steps to reset everything and it ends up keeping me on a loop of asking me to rest everything after I do so. network is recognized

My computer is recognizing my airport express network at first but then slips to an exclamation mark. I have followed the steps to reset everything and it ends up keeping me on a loop of asking me to rest everything after I do so. network is recognized on list along with all my neighbors. Any help would be greatly apprectiated.

System Preferences > Network
WiFi/Airport should be at the top of the list.
Select WiFi/Airport
[√ ] Ask to Join new Networks
click ( Advanced )
In the WiFi/Airport pane, remove ALL other networks except your home Network. (This will keep your computer from "wandering off" onto a neighbor's Network.)
You are not done until you close the windows and Save Changes.

I got a new Mac Pro and I am using my 30 inch cinema display. It has been flickering grey sometimes and then will stay grey and I have to reboot... this is very annoying..help. I have reset the pram and that seems to help for a bit but then it starts up

I got a new Mac Pro and I am using my 30 inch cinema display. It has been flickering grey sometimes and then will stay grey and lock up my computer and I have to reboot... this is very annoying..help. I have reset the pram and that seems to help for a bit but then it starts up again...and please don't tell me to check for software updates:)

I got a new Mac Pro and I am using my 30 inch cinema display. It has been flickering grey sometimes and then will stay grey and lock up my computer and I have to reboot... this is very annoying..help. I have reset the pram and that seems to help for a bit but then it starts up again...and please don't tell me to check for software updates:)

When I try to access my iTunes Store from my iPhone 5 it opens with a blank white screen. Help!

I've tried for several days to open my iTunes Store on my iPhone. Every time it opens, but with a blank white screen.

Hi Upswife,
When troubleshooting iTunes Store connection issues, the following articles provide the best information:
First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311
If the above did not resolve your issue, refer to the following:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
If you haven't been able to connect to the iTunes Store:
- Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
- Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
- Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
- Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
- Try resetting (turning off and then on again) your Wi-Fi router
- If the issue still persists see, iOS: Troubleshooting Wi-Fi networks and connectionsoriOS: Troubleshooting Wi-Fi networks and connections.
Thanks,
Matt M.

IOS6: Iphone 4, cannot access iTunes store from Passbook or App Store.

Iphone 4 on Verizon, just updated to iOS6. Attempting to use Passbook and Apps store. gets an error message, Cannot access iTunes Store."
Have tried the set the date one year in the future trick, reset network trick, checking privacy and location trick. nothing.
I can get to the iTunes store through iTunes app. Totally at a loss on where to go next.

Iphone 4 on Verizon, just updated to iOS6. Attempting to use Passbook and Apps store. gets an error message, Cannot access iTunes Store."
Have tried the set the date one year in the future trick, reset network trick, checking privacy and location trick. nothing.
I can get to the iTunes store through iTunes app. Totally at a loss on where to go next.

I cannot open itunes store from my iphone 4s. When I press the application icon it seems to be open at first but then automatically return to the main menu. What can be the problem?

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