I cannot open Mail since I updated to OS X10.6.8 yesterday I get a message that says I have Mail 4.5 which is incompatible with the OS
I cannot open Mail since I updated yesterday. I get a message saying I have version 4.5 and it is not compatible with OS 10.6.8 What dod I do to get back to mail.??
See possible fixes here.
https://discussions.apple.com/message/19760703#19760703
https://discussions.apple.com/thread/4311280?tstart=0
https://discussions.apple.com/message/19710911#19710911
Some have reported success simply by reinstalling the update -- not sure of this one, but can't hurt.
http://support.apple.com/kb/DL1586
Similar Messages
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I cannot open a photo library from an external hard rive I get a message that says: You have made changes to your iPhoto library using a newer version of iPhoto. How do I access this library?
and
and have you opened this library with any other computer?
LN -
I tried to do this, but I'm getting a message that says I have to turn off find my iphone before I can restore. Since my Iphone is locked, obviously I can't do this. So how can I unlock it?
Put your passcode in to unlock it.
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I am trying to update my ipod touch 4 and I am getting a message that says "An error occurred while backing up this ipod - (5000) would you like to continue to update this ipod? Continuing to update will lose everything on this ipod." How can I fix?
It's likely that your backup is corrupt. Try deleting the backup, then right click on the name of the phone in iTunes and choose "back up". To delete go to iTunes Preferences, Devices tab. Highlight and delete the most recent backup. Note that sometimes deleting this way leaves some garbage around that can still interfere with a new backup, so you should verify that the backup folder is empty.
from: http://support.apple.com/kb/HT4946
The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key. -
After my last software update I can no longer access my mail. message displayed says "you have mail version 4.5 this cannot be used on Mac OS X Version 10.6.8 . How do I fix this???
See possible fixes here.
https://discussions.apple.com/message/19760703#19760703
https://discussions.apple.com/thread/4311280?tstart=0
https://discussions.apple.com/message/19710911#19710911
Some have reported success simply by reinstalling the update.
http://support.apple.com/kb/DL1586
Or download and apply, or reapply, the 10.6.8 Combo update first, then apply the Security Update again.
http://support.apple.com/kb/DL1399
I'd suggest starting with the simplest of these fixes, so look them over first. -
iTunes will not open. I get a message that says, "The iTunes Library.itl file cannot be found or created. The default location for this file is in the "iTunes" folder in the music folder". How can I fix this?
Hi pgarard1,
If you are having issues with launching iTunes after an update, you may want to take a look at the troubleshooting in the following article:
iTunes for Windows: Doesn't open after upgrading in Windows Vista or Windows 7
http://support.apple.com/kb/TS2363
Regards,
- Brenden -
downloaded acrobat reader 11 onto my Mac Book Pro, it can open the file but will not print. Get a message that says PDF cannot be printed, however, I forwarded it to someone else and they could print it, no problem. I called HP and spent an 1hour with them and then called Apple support and worked with them for 3 hours. No one can figure it out. Is there something wrong with this version? the pdf was created in 2004. Do I have to pay to get Acrobat?
Let me give you a slightly different perspective than everyone else here. You are using an unsecured wireless network, which means that all your network traffic is easily available for viewing by anyone else using that network. That's bad. Very bad, for you, unless you absolutely trust everyone who lives within range of this network. So stop doing it.
As to the Mac not connecting, wireless networking is simply too complex for any reasonable answer without more information. There are many possible error points, and as often as not it's the Mac that can connect and the Windows PC that cannot. Since you can't give us any information about the configuration of the neighbor's network, and can't make any changes to it, we can't do much to help you troubleshoot it. -
Just yesterday I downloaded the newest update for iTunes, a few days before doing this I purchased music, but after doing the update my songs will not play. It shows a message that says this file cannot be located, what can I do to find the location?
The path C:\users\owner\appdata\local\apple\apple software update\bonjour64.msi cannot be found. verify that you have access to this location and try again or try to find the installation package "bonjour64.msi" in a folder from which you can install the product bonjour.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on 25 June 2010. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time? -
I have been emailing pictures from my ipad to my computer and have been going along nicely and now when I went to send 5 pictures to my computer from my ipad I am getting a message that says " cannot send mail The message was rejected by the server" cannot understand why this is happening and have not been able to fix. Now when I try to send pictues even to another email address I am getting the same message.
Help.Email may not be the best way to move pictures.
There are lots of ways of moving files.
A simple and popular way to copy files and share files among your devices.
https://www.dropbox.com/
"Box lets you store all of your content online, so you can access, manage and share it from anywhere. Integrate Box with Google Apps and Salesforce and access Box on mobile devices" Rated the most secure cloud storage by SkyHigh Networks.
https://www.box.com/
Using iTunes to transfer files:
http://support.apple.com/kb/HT4094?viewlocale=en_US&locale=en_US
Files Connect -- "Cloud Storage services like Dropbox, MobileMe iDisk, Google Docs/Picasa, Facebook photos, FTP, SFTP, WebDAV ... AFS (Apple File Shares) SMB (Windows shares) protocols"
https://itunes.apple.com/us/app/files-connect/id404324302?mt=8
Windows File server
http://itunes.apple.com/us/app/filebrowser-access-files-on/id364738545?mt=8
"The kiteworks mobile file sharing solution provides secure creation, viewing, and sharing of enterprise content on smartphones and tablets while providing IT and security teams the administrative controls to manage user privileges and access rights necessary to ensure enterprise security and compliance." " Includes choice of private cloud on-premise."
http://www.accellion.com/solutions/mobile-enablement/mobile-file-sharing
"Dukto is a simple application that allows you to share files between devices connected to the same (wireless) LAN network."
http://www.tidal.it/?page_id=309&lang=en
http://www.msec.it/blog/?page_id=11 -
After updates to Pages and several other applications I received an update to Mavericks 10.9, all of which were downloaded and uploaded to my MacBook Pro. After the uploads I created a document in Pages which I saved to my folder. Now when I try to open it I get a message that says I need the latest version of Pages to open this document. What do I need to do to reload the last update to Pages so I can open my document?
In both cases you have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Judging from sterling r's response Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 90 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Pages '09 should still be in your Applications/iWork folder.
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
I cannot open iTunes. I get a message that says "The file iTunes library.itl cannot be read because it was created by a newer version of iTunes. Would you like to download iTunes now?"
I downloaded it and it and I continue to get the same message.
How do I fix this? Thanks, DeeUpgrade iTunes to the latest version. It should be 10.5.3.
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When i try to open itunes i get a message that says the file "itunes library .itl" cannot be read because it was created by a newer version of itunes
Upgrade iTunes to the latest version. It should be 10.5.3.
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When I try to update two certain apps in the App Store, I get a message that says 'cannot connect to iTunes store'. Any idea how to get these apps to update?
Check that the apps are still available in the store
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I want to open a radio file that is .rm. I get a message that says I need additional Quicktime software, but I cannot locate what I need to download on the QT website. Anyone got ideas about how I can open this file?
Hi bert,
the ".rm" extension is created by 'Real Media' application.
The easiest way to use it is to install the 'Real Media' player:
1. RealPlayer BBC.app
2. RealPlayer 12.app
I have both installed & use them sometimes.
(The 'BBC' wersion doesn't have any adverts with-in the app.) -
I get a message that says cannot connect to iTunes when I try to update apps. I have tried everything. What to do?
Apple appears to be having trouble with the iTunes Store servers right now. Wait for them to fix it.
(81086)
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