I cannot open PDF files even though I have installed Adobe Reader

I cannot open PDF files even though I have installed Adobe Reader

I cannot open PDF files online
You seem to have missed some of our questions
What is your operating system? (e.g. Windows Vista, Mac OS Lion)
What happens when you try to open PDF files?
Do you get any error message?
and I will add one more
What web browser are you using?

Similar Messages

  • I can't open PDF files even though I have downloaded Adobe Reader.  I am using a Mac book Pro

    I can't open PDF files as the screen message says I have to reopen the computer and sign the Adobe Reader agreement but even though Adobe has downloaded I don't get any screen message indicating where I would do this.
    Where is this?

    after downloading, did you install adobe reader?

  • I cannot open pdf files from one supplier when using Adobe Reader but I can using another Viewer

    I cannot open pdf files from one supplier when using Adobe Reader but I can open it if using Google PDF viewer or another viewer. The Adobe reader gives the error "There was an error opening this document. The file is damaged and could not be repaired" when I try to open the file. The version of Adobe Reader is 10.1.7, however I have tried other versions and they all fail the same way.  I have tested on a number of different PC's in different networks and all fail using Adobe Reader but work using alternate viewer. Also the PC's will open a PDF from any other source.

    Newer Reader versions are more strict than older versions (and other PDF viewers).  If certain minimum requirements are not met, Reader will tell you that the PDF is damaged.  This can happen when a document was created with software that does not adhere to PDF standards, or when the file was damaged during a download or email transmission.
    You should contact the creator of these PDFs.

  • I cannot view PDF files, even though I have added a number of plug ins - all I get is a blank web page. Please help

    I have added the following plug-ins: PDF Browser, Adobe Plug-in NPAPI, and I still get a blank screen

    There have been problems reported with the latest Adobe Reader update on Mac.
    See [[/questions/925119]]
    You can disable the Adobe Reader plugin in Firefox and use the Adobe Reader program instead.
    *Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

  • How can I open pdf files in safari browser without installing Adobe reader?

    I do not wish to use adobe reader. I just uninstalled it and now I can't view pdf files in preview when attempting to open the file in safari browser.  How can set safari to open any pdf files using preview application?

    Copy the text below, including the initial /
    /Library/Internet Plug-Ins
    Switch to Finder, then use the Go menu - Go to Folder command & paste in the text, clicking Go afterwards.
    A Finder window should open, showing various plug-in files. Trash any that are for Adobe or PDF. You'll be asked for an admin name & password.

  • I can't open pdf files even though adobe reader is downloaded.

    I can't open pdf files even though adobe reader X1 is downloaded.

    May seem like an obvious question but, did you install it after you downloaded it?
    If so, how are you trying to open these files and what happens when you try?

  • Hello, I have installed Reader, Adobe Acrobat, trial versions of Photoshop and Illustrator. Some more than once. They work for a few days at most then I am told to re-install. I cant look at any pdf file even though I can still see reader in my programs.

    Hello, I have installed Reader, Adobe Acrobat, trial versions of Photoshop and Illustrator. Some more than once. They work for a few days at most then I am told to re-install. I cant look at any pdf file even though I can still see reader in my programs. What is going on and what can I do to fix this?

    Unfortunately no, It says "Adobe not responding" as well when I try to open a pdf. It has done this a few times where I had to uninstall and reinstall. Also, Illustrator tells me to uninstall/reinstall as well.

  • Cannot print PDF file with version 11.0.10 Adobe Reader.

    Cannot print PDF file with version 11.0.10 Adobe Reader.  Get error messages "This document could not be printed" and "There are no pages selected to print".  I am using a Mac OS Ver 10.0.2.  I see that this question has been asked by others recently, but no answers.  Anyone have any suggestions?

    Assuming you are running 10.10.2 and not the ancient 10.0.2, can you tell us what printer and printer driver you are using? How is the printer connected to the computer (network, usb)? See if you can delete the Reader preference files? Years ago I resetting the printer subsystem would sometimes cure a problem like this.

  • How can I get Safari 5.1.2 to automatically open pdf files on web pages by using Adobe Reader?

    Safari 5.1.2 always opens pdf files on web pages as a single frame and thus it will not print properly.  How can I get Safari to open all pdfs with Adobe Reader 10.1.1?

    Carolyn,
    Thanks for sending your suggestion on how to solve my problem.  Unfortunately, it did not work for me.  I trashed the file, quit and relaunched Safari, but the problem remained the same.  Although it did not work, I do appreciate that you took the time to try to help me.
    Thanks.

  • Unable to open pdf files even though have installed the latest version of adobe reader

    New computer. Old computer had windows 7, new one has windows 8. On the old computer I can open the files, and I can download fillable forms and save them. On the new computer I can not open some files, and the fillable forms will only save empty, not completed.

    pissed off adobe user wrote:
    I get the error message that says if this page does not go away, that I need to install/upgrade Adobe reader.
    This means that you are using a browser that uses its own (incompatible) PDF viewer, not the Adobe Reader plugin.
    To configure Chrome or Firefox see http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
    I don't know about Windows 8, or if/how its PDF viewer is integrated in Internet Explorer.

  • Everytime I open a message, I get an error message saying that I have to have Adobe 9.0 or higher even though I have installed Adobe 10.0 on my PC. How do I fix this?

    Whenever there is an attachment to a message for my ATT or Yahoo email on Firefox, I get the error message stating that I need Adobe 9.0 or higher to access the email I am opening. I have downloaded Adobe 10.0 and restarted the machine multiple times, but I still get the error message. I click on OK and then the message opens, but the error message is still an irritant. I do NOT have this problem on Int Exp.

    It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.

  • Even though I uninstalled Adobe Reader and Adobe Flash Player, I still cannot open PDF files.

    Even though I uninstalled Adobe Reader & Adobe Flash Player and reinstalled the latest versions, I still cannot open PDF files.  They always try to open in Word 2010.

    This is a Windows setting. In Windows 7 you can change it through the Control Panel: Either Start>Default Programs  or Start>Control Panel>Programs>Default Programs>Set Associations
    Find .pdf and change it (click Change Program) from Microsoft Word to Adobe Reader. Browse to find the Reader application if necessary: Program Files>Adobe>Reader11>Reader>AcroRd.exe

  • I cannot open PDF files

    Hallo,
    I cannot open PDF files.
    I download them, when I try to open, the message with damaged file and cannot be repared appears on my screen.I did delete and install Adobe Reader, but I have the same problem.
    Can anyone help?

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Help - "Acrobat is being used by another application and cannot open PDF files until the other application is closed."

    Hello,
    I searched this site and google for this error terminology and come up dry.  I support a user who has been for years using Acrobat 5 (yes, I know...) to read files in a client DB program, as well as other PDF files on their PC.  In the last week or so, they have started gatting this error "Acrobat is being used by another application and cannot open PDF files until the other application is closed." any time they attempt to open a PDF file attached to an email (via Outlook).
    It is my understanding that they cannot upgrade to a newer version of Acrobat because of limitations of their client software, but had not previously had any issues viewing PDF notes from the DB, and PDF attachments in their email.
    I have tried uninstalling and re-installing, as well as tried using Adobe Reader 7 & 9 in conjunction with Acrobat to try to get around this issue, but have not been successful.
    Any ideas?
    Thanks,
    Jesse

    I don't have an answer to your technical problem. The product I assume is Acrobat that you are talking about (based on the post title), Adobe is the company name. This is a good place to ask questions on Acrobat if folks can figure out what you are talking about. They will ask for the product version number (like AA9.3.3), operating system, and other applications if appropriate. Also, just what you are doing that generates the message.
    As for Adobe, you are not likely to get an answer from them here in the user forum. You will be lucky if you can get an answer if you can contact them and not be on hold for more than an hour (sorry, this is why a lot of folks end up in the forum).
    So, to help others try to answer your question, what are the products and versions involved? What OS? What are you doing when the message comes up.

  • I cannot open pdf files in safari.  It tells me first character is invalid.  I have deleted plug-ins and reinstalled program.  HELP

    cannot open PDF files in safari.  It tells me first character is invalid - I have deleted plug-ins and reinstalled the program.

    HI..
    If you are using Adobe Reader ...
    Try uninstalling the current copy of Adobe Reader first.
    Best to use a utility to do this to make sure all the associated files are removed as well >  Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
    Then reinstall >  http://get.adobe.com/reader/
    Quit then relaunch Safari to test.

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