I cannot open raw file shot with canon 20d. I get an error message.

I recently used a 50d camera and shot in raw +jpeg. Downloaded into computer. Was able to view jpeg but was unable to view raw version.At first I attributed this to needing software update for 50d. I brought up a raw file taken with a 20d and the same error message appeared. I could open a 20d file before. This morning I tried again.I did open a 20d file.I tried a 50d file and the error message appeared. Went back to 20d file and the error message appeared saying it cannot open file.I am less than a novice. I purchased elements 6 a year ago and am just starting to try to use it. Are there updates that I need to do .

sdefr0ghsf wrote:
Further to my above reply, I have just discovered this on the web:
Why Adobe doesn't touch proprietary raw files
Touching the bits of raw image formats that aren't publicly documented well (or at all) seems like a bad idea, bound to end in tears. Microsoft is advising customers not to edit metadata using Vista, saying,
Microsoft has received reports of compatibility issues with Nikon NEF files after installing version 1.0 of Nikon's raw codec posted in January. Tagging the raw files through Windows Vista or the Microsoft Photo Info tool after the codec is installed appears to cause these files to become unreadable in other applications, such as Adobe Photoshop. [Via]
I'm sure the problem will get sorted out soon enough, but it does illustrate why Camera Raw and Lightroom insist on using sidecar data files for raw formats other than DNG. It's less convenient, but we've seen far too many conflicts arise from touching metadata in these other formats. DNG was designed with flexible internal storage of metadata in mind, and now Lightroom and Bridge offer conversion to DNG as part of their photo-import processes. (For what it's worth, on my MacBook Pro, converting an 8MP CR2 file to DNG takes roughly 1-1.5 seconds--not a bad price for portability & reduced file size.)
Posted by John Nack at 01:47 AM on February 12, 2007
You will note this this was posed on Feb 12th 2007 and that it appears to still be an issue. Oh dear.
Sure would be nice to see the link to where you got this.
This refers to problems using Microsoft software and Vista, not Adobe software and Vista. I believe it is saying that Adobe properly handles both .nef and .dng files. I have no idea how this quote relates to this thread at all.

Similar Messages

Photoshop Elements 9 and cannot open Raw files from my Canon EOS 1000D camera.

I am using Photoshop Elements 9 on a Windows 7 based PC and would like to know why I cannot open Raw files produced by my Canon EOS 1000D camera.
I have checked the version of the plug in as 6.5 for raw files which is supposed to open .cr2 files and should be compatible according to Adobe site info.
any ideas for next move.
Mick

Hi,
According to all of Adobe's charts, the Canon 1000D should be supported by the basic PSE 9 even without updates. When you said you checked the camera raw version in PSE, did you do that by going to the Help menu and selecting About plugins -> Camera raw?
The Canon 1200D requires ACR 8.4 which is only compatible with PSE 12 - so for PSE 10 your brother would need the DNG converter.
I can't find a sample raw file to try (I do have PSE 9). If you want to upload a sample file to dropbox and give me access, I could try it on my system.
Have you tried opening one of your files on your brothers system?
Nrian

How do I open raw files taken with Canon 70D. Not supported in Elements 12. Is there a download? Thanks.

How do I open raw files taken with a Canon 70D? Elements 12. Version 8.0 Windows 7 64 bit. Thanks in advance for any help.
JWT
Lamar, CO

Thank you so much for you quick answer. Works fine, now. Thanks again, Barbara.
JWT

CANNOT OPEN RAW FILES USING NEW CANON EOS 1D MKIII WITH PHOTOSHOP ELEMENTS 5

Hi, I have recently taken a number of RAW shots with my new Canon EOS 1D MKIII and have found that I am unable to import them into Photoshop Elements version 5 (using Microsoft Windows). Comments generated are: "the file is a format that cannot be included in the organiser" and "cannot open because it is the wrong type of file". The RAW file extension is .CR2 and I have been able to open these type of files taken on my older, and much cheaper, Canon 350D. I have spent hours considering different options but to no effect and am completely baffled. Do the two cameras produce different types of RAW files? Notably, the files do import into the Canon software 'Digital Photo Professional' but I want to undertake the more versatile manipulation in Photoshop Elements. I have managed to become even more baffled about Digital Negative ('DNG') files and wonder if there is some kind of converter I need. Would the solution be to purchase a more advanced Photoshop package like CS2? OR .......... do I need an 'Adobe Camera RAW' update? I have struggled to find the latest version for Photoshop Elements 5 to suit my Canon EOS 1D MKIII. There appears to be a 4.3.1 update but this only applies to Version CS3. Help!

You probably haven't had anyone respond to your question because it has been asked and answered so many times. However, I will try once again.
Adobe Camera Raw must have a profile for every model of every camera for which it supports the camera's raw format. It is not a matter of just supporting a file type such as your CR2 files. ACR needs to know specifically what model you are using. This is a problem that has been created by the different camera makers. They are the ones who are creating these proprietary raw formats. No, they do not cooperate with Adobe. That is why Adobe has to wait for a camera to be available, then obtain a raw file from that camera, and then create the profile so that ACR will recognize that camera. That is also why ACR is updated about four times each year, to provide support for newly released cameras.
In an attempt to create a "common" raw file format, Adobe has developed the DNG (Digital negative) file format. Adobe is providing a free DNG converter. You always want to download and use the latest version of the DNG converter because it will be the one that supports the most cameras. The DNG converter creates a digital negative copy of your raw image. It contains all of the original raw image data. The image data is precisely the same data that was in the original raw image. The difference is that the DNG file has a "standardized" file header that stores as much of the metadata as possible about the image. Metadata is the information that records the changes that you make to your image when you edit it. Some of the image data is proprietary, and is therefore not available to Adobe. Obviously, that information simply has to be ignored by ACR. There are no XMP files associated with the DNG files. The information is stored within the DNG file itself so the XMP sidecar file is not necessary.
If you decide to go the DNG route you want to make sure you are using the latest version of the DNG converter. It will convert raw files from the largest number of cameras. Those DNG files can be opened by any version of Camera Raw from version 2.4 onward. Consequently, someone who is still using Photoshop CS still has the capability of working on their raw files even if they have the most recent up to date camera.
Photoshop Elements will utilize ACR 4.3.1 and any subsequent updates to the ACR 4.x releases. Judging from past experience, there should be another release soon. No one knows for sure. These releases are never announced ahead of time. ACR is not as robust in Photoshop Elements as it is in Photoshop CS3. It is the same plug-in, but a number of options are not available. It will support the same cameras, however.
You don't need to worry about matching the DNG converter version number to your working version of ACR. The only relationship is that matching version numbers will support the same set of cameras. But the DNG files that are created can be used in any version of ACR from 2.4 onward.
Anyone who is involved with digital photography and shooting raw has become a victim of the arrogance of the camera makers. The camera makers want to protect their proprietary format, and they want to promote the use of their software. Some of that software has to be purchased, so it is another way for them to make money. Until such time as everyone agrees on a common raw format, the photographers are the ones who are at the mercy of the camera makers. And there will be a continual ongoing updating process that we will have to wait for.

I cannot open raw files taken with my Canon Mark III in CS5

I am running CS5 on a newer computer (2012)... Every time I try to edit raw images taken with my Canon Mark III, a text box appears alerting me that my camera model is not supported by camera raw. I have tried various updates and software installations, but I have been unsuccessful in remedying the problem. Can anyone help or tell me what update/ software to download? I apologize if this thread already exists.

Canon Mark III do you mean Canon 1D Mark III or Canon 1DS Mark III or Canon 5D Mark III ???
In any case CS 5 ACR update 6.7 should handle all those cameras.
Adobe - Photoshop : For Windows
Adobe - Photoshop : For Macintosh
Camera Raw 6.7 Update
This new version of the Camera Raw plug-in replaces the original Camera Raw plug-in that was installed with Adobe® Creative Suite® 5 or Adobe® Photoshop® CS5 software.
Support for the following cameras has been added in this update. Visit the Camera Rawpage for a complete list of supported cameras.
Canon EOS 1D X
Canon EOS 5D Mark III
Supported camera models
Camera
Raw image filename extension
Minimum Camera Raw plug-in version required
Minimum Lightroom version required
Canon
EOS-1D
CRW
1.0
1.0
EOS 1D C
CR2
7.4
4.4
EOS-1D Mark II
CR2
2.2
1.0
EOS-1D Mark II N
CR2
3.3
1.0
EOS-1D Mark III
CR2
4.1
1.1
EOS-1D Mark IV
CR2
5.6
2.6
EOS-1Ds
CR2
1.0
1.0
EOS-1Ds Mark II
CR2
3.0
1.0
EOS-1Ds Mark III
CR2
4.3
1.3.1
EOS 1DX
CR2
6.7, 7.1
4.1
EOS 10D
CRW
2.0
1.0
EOS 20D
CR2
2.4
1.0
EOS 20Da
CR2
3.3
1.0
EOS 30D
CR2
3.4
1.0
EOS 40D
CR2
4.2
1.2
EOS 5D
CR2
3.3
1.0
EOS 5D Mark II
CR2
5.2
2.2
EOS 5D Mark III
CR2
6.7, 7.1
4.1
EOS 50D
CR2
4.6, 5.1
2.1
EOS 60D
CR2
6.2
3.2
EOS 60Da
CR2
7.1
4.1
EOS 70D
CS2
8.2
5.2
EOS D30
CRW
1.0
1.0
EOS 6D
CR2
7.3
4.3
EOS 7D
CR2
5.6
2.6
EOS 7D Mark II
CR2
8.7
5.7
EOS D60
CRW
1.0
1.0
EOS Digital Rebel EOS 300D EOS Kiss Digital
CRW
2.0
1.0
EOS Digital Rebel XS EOS 1000D EOS Kiss F
CR2
4.6, 5.1
2.1
EOS Digital Rebel XSi EOS 450D EOS Kiss Digital X2
CR2
4.4
1.4.1
EOS Digital Rebel XT EOS 350D EOS Kiss Digital N
CR2, CRW
3.1
1.0
EOS Digital Rebel XTi EOS 400D EOS Kiss Digital X
CR2
3.6
1.0
EOS Digital Rebel T1i EOS 500D EOS Kiss X3 Digital
CR2
5.4
2.4
Digital Rebel T2i EOS 550D EOS Kiss X4 Digital
CR2
5.7, 6.1
3.1
Digital Rebel T3i EOS 600D EOS Kiss X5 Digital
CR2
6.4
3.4.1
Digital Rebel T3 EOS 1100D EOS Kiss X50 Digital
CR2
6.4
3.4.1
Digital Rebel T5 EOS 1200D EOS Kiss X70
CR2
8.4
5.4
Digital Rebel T4i EOS 650D EOS Kiss X4i
CR2
7.1
4.1
Digital Rebel SL1 EOS 100D EOS Kiss X7
CR2
7.4
4.4
Digital Rebel T5i EOS 700D EOS Kiss X7i
CR2
7.4
4.4
PowerShot 600
CRW
1.0
1.0
PowerShot A5
CRW
1.0
1.0
PowerShot A50
CRW
1.0
1.0
PowerShot G1
CRW
1.0
1.0
PowerShot G1 X
CR2
6.7, 7.1
4.1
Powershot G1 X Mark II
CR2
8.5
5.5
PowerShot G2
CRW
1.0
1.0
PowerShot G3
CRW
1.0
1.0
PowerShot G5
CRW
2.0
1.0
PowerShot G6
CRW
2.4
1.0
PowerShot G7 X
CR2
8.7
5.7
PowerShot G9
CR2
4.3
1.3.1
PowerShot G10
CR2
5.2
2.2
PowerShot G11
CR2
5.6
2.6
PowerShot G12
CR2
6.3
3.3
PowerShot G15
CR2
7.3
4.3
PowerShot G16
CR2
8.2
5.2
PowerShot Pro 1
CRW
2.2
1.0
PowerShot Pro70
CRW
1.0
1.0
PowerShot Pro90 IS
CRW
1.0
1.0
PowerShot S30
CRW
1.0
1.0
PowerShot S40
CRW
1.0
1.0
PowerShot S45
CRW
1.0
1.0
PowerShot S50
CRW
2.0
1.0
PowerShot S60
CRW
2.3
1.0
PowerShot S90
CR2
5.6
2.6
PowerShot S95
CR2
6.3
3.3
PowerShot S70
CRW
2.4
1.0
PowerShot S100
CR2
6.6
3.6
PowerShot S100V
CR2
6.7
4.0
PowerShot S110
CR2
7.3
4.3
PowerShot S120
CR2
8.3
5.3
PowerShot SX50
CR2
7.3
4.3
PowerShot SX 60 HS
CR2
8.7
5.7
PowerShot SX1 IS
CR2
5.4
2.4
EOS M
CR2
7.2
4.2
EOS M2
CR2
8.3
5.3
Casio
EXILIM EX-FH100
DNG
6.2
3.2
EXILIM EX-ZR1000
DNG
7.3
4.3
EXILIM EX-FC300S
DNG
7.3
4.3
EXLIM EX-ZR700
DNG
7.4
4.4
EXLIM EX-ZR710
DNG

Canon 7d mark 2, raw file updater 8.7.1 cannot open raw files!

Can anyone help!! I have the Canon 7D mark 2 and have downloaded the raw file updater 8.7.1 and still cannot open raw files on my macbook.

Unfortunately your software pre-dates the camera. ACR 8.7.1 is only compatible with PSE13. But it is possible to download and install the free DNG converter to convert your raw files to the Adobe universal Raw format and the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
Windows download (.exe file) click here DNG Converter 8.7.1
Mac download (.dmg file) click here DNG Converter 8.7.1
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

Cannot open raw files on CS4 extended even with plug in

Cannot open raw files from canon eos 400d in photoshop Cs4 extended. I have updated camera raw plug in and DNG converter but still no luck! I cannot get the images off the camera onto a file. Help, images of my 5 month old daughter are on the camera from when she was born!

>I cannot get the images off the camera onto a file.
I presume you're on PC (since you don't bother to give that rather critical bit of info). On Windows you'll have to set your camera to be a mass storage device in order to even see the raw files. Best bet is use a card reader as you really shouldn't be trying to transfer image files directly from the camera. It's really slow and as you've found out, it's not "easy" like a card reader.

How do I open raw files from my Canon 6D in Photoshop CS5.1?

Just tried to open raw files from my Canon 6D in Photoshop CS5.1. An error message appeared: "
Could not complete your request because the file appears to be from a camera model which is not supported by the installed version of Camera Raw.
Please visit the Camera Raw help documentation for additional information." Is there a simple solution?

You cannot, nor will you ever be able to open your Canon raw files directly in CS5.1. Your camera model requires at least ACR 7.3 which only works with CS6, or Lightroom 4.3. There will be no further updates for CS 5.1 ever.
Your choices are (1) to upgrade to CS6, or (2) to download the latest version of the Adobe DNG Converter, currently 7.4, and convert your Canon raw files to raw DNG files that you can then open in your CS5.1.
You should also know that the rendering in ACR 7.4 is far superior tou the raw conversion in ACR 6.x, so you would be leaving a lot of image quality on the table if you go the (free) DNG Conversion route.

Can't open RAW files from a Canon 70D

Can't open RAW files from a Canon 70D with Photoshop Elements 12. Is there an upgrade / download available. Current RAW plug in is version 8.0.0.137

What operating system are you using?
The newest version of camera raw for pse 12 is version 8.4, which should open the canon 70D files.
Have you tried Help>Updates from within the pse 12 editor?

I cannot open raw files in elements 10

i cannot open raw files in elements 10

The 650D wasn’t supported until ACR 7.2 that was released the beginning of October 2012.
Adobe only updates ACR for their current version of Elements, which is PSE 11, not 10.
So you’ll either need to update to PSE11 or use the DNG Converter 7.2 to convert your CR2 files to DNGs and open them in the older version of ACR.
http://www.adobe.com/support/downloads/product.jsp?product=106 <http://www.adobe.com/support/downloads/product.jsp?product=106&platform=Windows> &platform=Windows
Another alternative would be to get Photoshop Lightroom which doesn’t cost a lot more than Elements and will give you more raw processing capabilities, and you’ll still be able to do Edit in Photoshop Elements for any pixel editing with your older version of Elements:
http://www.adobe.com/lightroom/

I have Elements 8. I have bought A Nikon D750 and take Raw files. I have downloaded Raw 8.8 file converter, but cannot open Raw files

I have Elements 8. Raw converter for my previous Nikon D300s worked ok. Now I have D750 cannot open Raw files. I have downloaded lastest Raw converter from Adobe 8.8
Still cannot open Raw file. Get message "cannot open as it is wrong type of file" How do I get the latest Raw converter to work with Elements 8? Any info gratefully received.

Are you saying you converted from NEF to DNG? If so, after you convert your raw files to the Adobe universal Raw format, the files will open in all versions of PSE (keep your originals as backups and for use in the camera manufactures software)
Windows download (.exe file) click here DNG Converter 8.8
Mac download (.dmg file) click here DNG Converter 8.8
You can convert a whole folder of raw images in one click. See this quick video tutorial:
You Tube click here for DNG Converter tutorial

LR4.4: Cannot open Raw files from Olympus OM-D E-M1 [was:Adobe lightroom.]

Just bought a new cámara olympus OM E-1 and find that I can not download my fotos with
Lightroom 4.4. Lightroom does not accept the format ORF. any help please!

Thanks John you have been a great help! I will see what suits me best!
Enviado desde mi iPad margaret.
El 09/11/2013, a las 07:33, John Waller <[email protected]> escribió:
Re: LR4.4: Cannot open Raw files from Olympus OM E-1 was:Adobe lightroom.
created by John Waller in Photoshop Lightroom - View the full discussion
DNG Converter.
Read all about it here
http://www.adobe.com/products/photoshop/extend.displayTab2.html
It's a way of opening the Raw files from your OM-D EM-1 without having to upgrade to LR5.
In short, you open the Raw files from the camera uing the DNG converter, convert the Raw files to DNGs. Then you edit the DNG files in LR4.4.
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CS3 - Cannot open RAW files

I am new to the forum. I just purchased a new PC w/Windows 7 (64 bit). CS3 was reinstalled on the new PC. Now I cannot open RAW files. The error message states "Could not complete request because it is not the right kind of document." Adobe tech support advised me that Adobe products currently do not support the 64 bit. I have no clue how to proceed. Help!!!!!

I, too, am new to this forum,
so please excuse me if this seems redundant. Last night I downloaded an
upgrade of CS3 onto my HP computer. It runs Windows 7.
I remembered that I had to download a new ACR software, after the RAW file would not open in CS3. I downloaded the software, extracted ACR, but it will not open. On top of that, Bridge is telling me that it may not be compatable with the OS of my HP.
Any help will be appreciated.

How do I upgrade elements 10 to open raw files from my Canon 70d?

How do I upgrade elements 10 to open raw files from my canon 70d?

Normally, if there are any updates for your version of PSE then they should be offered to you automatically. However, you can also check if there are any new updates by going to:
Help >> Updates
If your camera is relatively new then even by getting the updates you may not be able to edit raw files from the new camera because old versions of PSE are normally not updated as soon as the new version hits the market. We are currently at version 13 so version 10 was stopped long time ago. However, you can see a workaround at this link where I posted a video to get things moving:
<Why can't I open my RAW files from my Nikon D7000 ?? I can open RAW files from my old Nikon D70's but not my D7000...>
Hope this helps.

Bridge won't open raw files from my canon mark iii

Bridge won't open raw files from my canon mark iii? Are you kidding adobe? This camera has been out for over six months. Why isn't it loaded into the program? This camera is sooo main stream!

What Mark III?
Are you referring to the Canon EOS 1D Mark III or the Canon EOS 5D Mark III?
And what version of Adobe software are you referring to?
There definitely is support for the EOS 1D Mark III in in versions of the Creative Suite dating back several versions. Support for the EOS 5D Mark III was made available in an update to Creative Suite 6 and Lightroom 4.x.
- Dov

I cannot open raw file shot with canon 20d. I get an error message.

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