I cannot purchase in game center Clash of Clans

Question

Dear Sir,
I have a question, I cannot purchase item in game Clash of Clans and have pop-up message "Purchase failed, Cannot connect to iTunes Store"
What's the step for reslove this problem? I try to purchase in sticker Line, I cannot purchase too.
Please tell me about solution or step how to return purchase again.
If you have idea or reslove, please feel free to let me know.
Thank you
Varindh

Answer 1

I had the same problem with making in app purchases for Clash of Clans.  An apple tech guy told me to go to expresslane.apple.com, click on itunes, then itunes store, then purchases billing redemption, then apple ID account billing, then United States, then click continue, and then click on Chat.
The rep I chatted with told me:
I appreciate your patience. I have made the necessary adjustments to your account. At this time I need you to sign out of your iTunes Store account, wait approximately 30 minutes, and then sign back in to the account. At that point, you should be able to purchase, download, make changes, and update your account normally.
I responded:
When you say "sign out" do you mean just sign out on my ipad, or do I sign out on my itunes software on my computer?
Rep said:
1.Tap Settings on the Home screen.
2.Tap iTunes & App Stores.
3.Tap on your Apple ID. (If you are not signed in, enter your Apple ID and password, and tap Sign In.)
4.sign out
I said:
Do I need to power down my ipad after doing these steps?
Rep said:
No that will not be necessary just signing out will be fine.
Summary:
I did as instructioned above and signed out after the itunes rep made the adjustment. Then I waited 30 minutes. Then I logged into Clash of Clans and the purchase worked.
So I guess the itune store really does have to make some adjustment on the account to get the in app purchase to work.  The confusing thing was that the Clash of Clans error message just gave me a support website to go to and it wasn't clear at all what to do at this website. I couldn't even send an email there.  Going to expresslane.apple.com as I detailed above and using the chat feature was obviously the advice I needed.