I cannot reinstall or download itunes on my pc

ITunes stopped working on pc and I cannot reinstall

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the advice above doesn't resolve things you could try this alternate version:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for the 32-bit version of the core application, similar to previous 64-bit releases.
Or roll back to the previous build:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
tt2

Similar Messages

  • App hung on "waiting"; during update, I lost my wifi connection; now cannot delete to reinstall (no X), syc does not help; itunes store says it is installed and I cannot reinstall; deleting from itunes and synching does not remove "hung app"; HELP

    App hung on "waiting"; during update, I lost my wifi connection and the app hung; now cannot delete to reinstall (no X), synching does not help; itunes app store says it is installed, therefore I cannot reinstall; deleting the app from itunes and synching does not reinstall the app on the ipod; the app developers have not helped and told me to check with Apple (which I am doing, since I am past my 90 day tech support). Hoping someone can help with this hung "waiting' app problem.

    - First try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Next download the app on the computer and try to sync.
    - Last, restore from backup.

  • Cannot update or Download iTunes 8.02

    The automatic updater says I need to upgrade iTunes and Software Updater. When I agree it just returns to the start page. If I try to update from iTunes, the software downloads but errors out at the end of the install with a error message: 2324. I am using Vista 64bit
    Thanks for any help.

    Have you tried downloading the installer, saving it on your PC and running it from there? Sometimes that works when the updater doesn't.
    http://www.apple.com/itunes/download/
    If the the error was a Windows installer error, you can look it up here.
    http://msdn2.microsoft.com/en-us/library/aa372835.aspx
    Message was edited by: polydorus

  • Very strange error, cannot reinstall or delete itunes

    Hello, I'm havin some serious trouble reinstalling iTunes after i got the error that it wasnt installed correctly. seems there might be something screwy in my registry seeing as when i attempt to install it stalls it says this
    could not open key :
    HKEYLOCALMACHINE\software\classes\interface\{914DA835-02FE-4953-92FA-624BDF5D85AB}ProxySt ubClsid. Verify that you have sufficient access to that key, or contact your support personnel

    I'm having the exact same error. Not only can't I upgrade iTunes to 7.5, but on my machine 7.4 is broken now. I was going to try a clean install, but I can't even uninstall iTunes.
    When installing iTunes this is the error I get:
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    I don't know if this uneditable registry key is an iTunes problem or a Vista problem, but I'm seriously frustrated with it. Any help would be appreciated.
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    Message was edited by: dmj2012

  • HT1925 I have uninstalled iTunes off my laptop and I want to reinstall it so what do I do next?Where do I go to reinstall or download iTunes so I can sync my phone with the laptop?

    I have unistalled iTunes because it would not open up on my laptop so where do I go to download it again?

    The following page is a good place to start:
    http://www.apple.com/itunes/download/

  • I uninstalled firefox on lenux ubuntu and now cannot reinstall from download to DVD. I get messsage that there is no end-of-directory signiture.

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  • Cannot Play Songs Downloaded iTunes songs

    I have three songs from different albums, all the first song on the album, which were bought from iTunes unable to play in iTunes or transferred to my iPod. I get a message that says there is problem with the format. All the rest of the songs on the album play without trouble, and all three songs used to be able to be played and transferred. I'm working on a Mac iBook G4, with the all the updates.

    Try posting in the iTunes for Mac forum. You'll be more likely to get help there than you will here in the iTunes for Windows forum.
    Good luck.

  • When I try to download iTunes I this error message "an old version of Bonjour cannot be deleted" and when I try it won't let me saying that the bonjour.msi is missing.

    I am trying to download iTunes, it gets so far and then I get an error message that says that an old Bonjour cannot be removed, it goes on a bit further and says and old Apple Software Update cannot be removed; and then it says that the installation was interrupted and to try again.
    I have gone to the control panel and tried to remove all traces of Bonjour, Apple, Quicktime but the two will not be removed it says that their .msi file and missing and to try to find them.  I have even reinstalled the programs from the ProgramData files in an attempt to repair or replace the missing files but I still get the same answer. 
    Can anyone help me? I need iTunes up and running to sync with my phones.
    Thank you for your help,
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    Hi Barbara,
    I had a similar problem recently and using the "more like this" feature I discovered an answer. To a problem posed by Holo7,  who like myself was a newbie on this platform,  b noir proposed a solution to Holo7's problem that also worked with my problem. It involves downloading a version of MS Windows Instal Cleanup and using it to completely remove all traces of the old version.
    If you look at my problem (follow OldGit66) and the link to Holo7's problem then you will find b noir's answer which I think may help you. I am new around here so you might want to wait for one of the higher status correspondents.
    Regards
    John

  • Since downloading itunes 11.03 I cannot get back movies on my ipad  or music and i have no clue how it works anymore after many years of enjoying it, I now have no clue and I'm about as angry as anyone could be.  What has happened !!

    Please help , I have downloaded upgrade 11.03.. Now I have lost my movies and music files from my ipad and cannot reinstall them , try as I might.  Having used itunes for years I cannot believe I cannot mkae this work and feel very let down by itunes for allowing this upgrade to mess everything up still havent put it right. so can anyone help or are we all waiting for apple and itunes to sort themselves out. They must be loosing money as I can see from so many comment pages else where I am not the only person by far that is having the same or similar issues. I have wasted hours and still no further forward. I have lost all faith in apple itunes and reluctant to change anything or download any other updates, sad for someone who has a ipone , ipod and ipad.

    I copied this from an extremely knowledgable iTunes for Windows user in another discussion. Maybe this will help.
    In Windows, you can restore much of the look & feel of iTunes 10.7 with these shortcuts:
    ALT to temporarily display the menu bar
    CTRL+B to show or hide the menu bar
    CTRL+S to show or hide the sidebar
    CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
    Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
    Use View > Hide <Media Kind> in the cloud or Edit (iTunes) > Preferences > Store anduntick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
    If you don't like having different coloured background & text in the Album (Grid) view use Edit(iTunes) > Preferences > General and untick Use custom colours for open albums, movies, etc.
    With iTunes 11.0.3 you can enable artwork in the Songs and playlist views from View > Show View Options (CTRL+J) making it more like the old Album List view.
    If you are a Mac user, all you have to do is start navigating through the menu items at the top of the screen to find just about everything that is mentioned here.

  • I have Windows XP, 32 bit version 2002 Svc Pack 2 and when trying to download iTunes 10.5 I am getting the following "The older version of Bonjour cannot be removed.  Contact your tech."  I've tried a good number of remedies to no avail.  Can anyone help?

    I have Windows XP, 32 bit version 2002 Svc Pack 2 and when trying to download iTunes 10.5.1 I am getting the following "The older version of Bonjour cannot be removed.  Contact your technical support."  I've tried a good number of remedies to no avail.  Can anyone help?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    If you are running 64-bit Windows and the above steps haven't helped try installing the version of iTunes that can be downloaded from this support document. iTunes 12.1 for Windows (64-bit — for older video cards)
    If you still have no luck try reinstalling iTunes 12.0, links in the user tip.
    tt2

  • My iTunes operating files were somehow corrupted on my pc. Is there a way to download iTunes again, and yet preserve my playlists? II cannot open iTunes at all right now. My playlists are intact on my iPod. Thanks

    My iTunes operating files were somehow corrupted on my pc. Is there a way to download iTunes again while  preserving my playlists?
    I cannot open iTunes at all right now.
    My playlists are intact on my iPod.
    Thanks

    Hi, InsaneCharlie. 
    Thanks for the question.  I see you have uninstalled iTunes and want this program back.  Start with completely uninstalling iTunes if present and all of it's components in the order specified in the article below.  Once this is done, download and install iTunes.  If none of your data was modified in the iTunes media folder, then your data should be present upon installation.  
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    http://support.apple.com/kb/HT1923
    If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
    "The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
    http://support.apple.com/kb/TS3704
    If you experience issues during installation, see the article below.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Regards,
    Jason H.

  • HT1349 cannot reinstall itunes on windows XP (-42404)

    after updating my computer I have no longer got itunes and my music, I get a message to reinstall itunes (-42404), itunes is still on my iphone but I can't syc as cannot find Itunes on computer

    A good starting point is this article on trouble installing iTunes here:
    http://support.apple.com/kb/HT1926
    Presumably you are downloading iTunes from here:
    http://www.apple.com/itunes/download/
    If you are running the installer from your browser, try saving it to your desktop and running it from there.

  • Have read posts re the iOS 6.1 mess up... but how do I fix this? It says 6.1.1 is there to correct this problem but it is not on iTunes to download. I cannot updte apps, download apps and have had to remove apps because they keep crashing! Very angry!

    have read posts re the iOS 6.1 mess up... but how do I fix this? It says 6.1.1 is there to correct this problem but it is not on iTunes to download. I cannot updte apps, download apps and have had to remove apps because they keep crashing! Very angry!

    I cannot update apps, download apps and have had to remove apps because they keep crashing!
    I have turned off, removed apps, tried to reinstall them. iTunes can't download them either, the updates for them won't work.
    Never had problems with iPhones until now and this has really annoyed me... Apps have cost me money have had to go because they won't function
    the error messages say that data cannot be downloaded at this time and it is ot because I do not have free space because I have removed items to make sure there is room!

  • Cannot download iTunes onto my iPhone 4

    I have an iPhone 4 and it does not appear to have iTunes installed on it.
    When I first tried to find the iTunes app, I was initially directed to a page that said "Download iTunes".... but when I clicked on that link, I was taken to another page that described how wonderful iTunes was but didn't appear to have anything regarding downloading iTunes.
    When I found another supposed link to "Install iTunes", the "iTunes Connect" window on my phone opens, I enter my password and get the following message: Your Apple ID isn't enabled for iTunes Connect. (2002) 
    I went to my Apple ID account and saw nothing about enabling my Apple ID for iTunes Connect. Then I find that iTunes Connect doesn't appear to have anything in common with trying to load a new copy of iTunes onto my phone. Very confusing to me.… I'm an all-Apple person now and this reminds me more of my days on a PC.
    I have a feeling that I'm going to need to wipe and reinstall ALL the software on my iPhone? Yes?
    Thx
    in Using Mac App Store • Reply • I have this question too Show 0 Likes(0) • Stop following this discussion
    1 replyShow more comments 
    doin it now (to doin it now) Less than a minute ago (Show more)

    You cannot download iTunes onto iPhone.
    Apple has iTunes (an Apple Store front for purchasing music, movies, tv-shows, etc) built-in on all iPhones, no need to download.
    The iTunes that you can download is either for your Mac or PC computers, not Apple mobile devices.
    iTunes Connect is for Apps Developer.

  • HT5654 After updating iCloud application on Vista I am unable to access iTunes, I get the following message: (Need to reinstall application, APSDameon.exe, MSVCR80.dll cannot be found)    I need some help rectifying  this issue because I cannot reinstall

    Hello,
    I have installed the update that was sent on or around January 24th - 26th 2014, after the failure of the apple iTunes update the iCloud update was installed.  Ever since these 2 updates I am unable to open iTunes and I receive the following message: (need to reinstall iTunes application, APSDameon.exe and MISVCR80.dll cannot be found).  I have tried reinstalling iTunes and cannot do so, I really do not want and cannot afford to restore my pc to a previous date because of new data on my PC.  I am requesting assistance from support so that I can rectify this issue, thanks in advance for any assistance you may provide.    

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

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