I cannot send email from Mac

I cannot send email from my Mac Mail account the last few days. I called Cablevision and they stated that it's a problem with the latest Apple update. The SMTP connection fails. Any advice?

Mail: Troubleshooting sending & receiving email messages

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  • Cannot Send emails from Mac Mail

    I cannot send emails from my Mac Mail.
    Originally got a error message to check with the ISP about port 25 being
    timed out. I deleted the email account and recreated it a new.I did all the
    checking and rechecking of the account settings and passwords etc.......
    I then got this message
    Error message: Server response was 5.1.0 authentication required
    Comcast did not know the error message 5.1.0
    Help!
    Thanks,
    Roberta

    Hello Robertaa,
    You may want to have a look at this topic with support offered by the user "David G" that might apply to your situation.
    hope that helps some,
    littleshoulders

  • Cannot send emails from mac email address

    Over the past 24hrs I am unable to send emails from my ibook and sporadically from my iphone. Please advice what the settings should be for SMTP and port. I think this might be the problem but I am unsure. I have a mac email address. I can send emails from my icloud account. Any help would be appreciated. Thanks

    Wow, after research I can't believe what a problem BT is!???
    This post by vanessa seems to have gelped many that could not send...
    Just set up my macmail with the help of the BT guys after a year of struggling! Hopefully this could work for others for whom the emails will receive but NOT send....
    Set up your 3rd party domain names via the mail relay system and confirmed via BT. Then try these settings.....
    In your @btconnect.com email set its up using these:
    incoming mail server: pop3.btconnect.com
    username: the bt email
    password: the bt email password you supplied
    outgoing mail: we'll come to this!
    on the drop down box next to Outgong mail server (SMTP) select 'edit SMTP server list'
    press '+'  button and add these details....
    In the Account information tab:
    Description: mail.btconnect.com
    Server Name: mail.btconnect.com
    In the advanced tab:
    Select 'Use default ports'
    Authentication: Password
    username: the bt email
    password: the bt email password you supplied
    NOW The next bit, the 'second' server....
    press '+' fro a new server add these details....
    In the Account information tab:
    Description: second server (or any name you want)
    Server Name: mail.btconnect.com
    In the advanced tab:
    Select 'Use default ports'
    Authentication: NONE!
    Now on all your email addresses back in the accounts section, set the SMTP server to 'second server' (or whater you hae called it) NOT mail.btconnect.com and select Use only this server.
    http://business.forums.bt.com/t5/Email/How-to-Set-Up-Mac-Mail-OSX-Lion-inc-mail- relay-Message/td-p/30323

  • Cannot send email from mac account on iphone

    i'm getting error CANNOT SEND MAIL ...the connection to the outgoing sever "smtp.mac.com:myaccount" failed. I'm able to sent email from other email account ie. yahoo, gmail
    thx for your help
    Message was edited by: gman1023

    You can try deleting the account on your iphone and setting it up again.

  • Old but new Q: Cannot send email from Mac Mail application but computer tells me I'm online

    I know this is an "old" issue for many, but I cannot find the solution to my problem.
    A couple of months ago I moved to a new flat--suddenly I could not send emails anymore from my Mac Mail app, although I could receive them. I called Comcast, my Internet provider, who said it was my email server's problem. My email server is icloud, so I talked to a Mac tech guy who did remote desktop troubleshooting and said everything was set up correctly, etc., so I will have to talk to Comcast again. I called Comcast again and they told me again, it is not their issue.
    So this is what happens: When I try to send an email, I get the spinning circle in the mailbox bar, and then it tells me after five minutes of spinning that icloud is offline. However, when I do a further check of the diagnostics, the light is green and says that yes, in fact I am connected/online. Note: I can send and receive fine on webmail, but I do not want to keep using webmail at home. It is very inconvenient.
    I called Mac support again, and they told me I should find my solution online; otherwise, I can pay $20 to have someone remotely troubleshoot for me. Of course, I could not find the answer online. I am quite frustrated and annoyed at this point. Is it a port issue? Is it an OS issue? Mind you, I only have this problem at home, nowhere else. I take my laptop to a café, to a friend's place--I can send emails just fine. This leads me to believe that it's a Comcast issue, although they deny it.
    Any thoughts would be deeply, deeply appreciated! Thank you!!

    How about some free much-needed advice on how I can
    start receiving emails again!
    This indicates you were able to receive email with
    your Verizon account previously with the Mail.app?
    If so, try running Keychain First Aid on your login
    Keychain.
    http://docs.info.apple.com/article.html?artnum=151548
    Open Keychain Access, located in
    Applications/Utilities.
    Choose Window > Keychain First Aid.
    Select your login Keychain, enter your password,
    select Repair and then Start.
    This is Trevor from the first post and I figured it out:
    Go into mail - preferences - and delete the email account in question - the window will tell you that you'll lose all your saved mail, etc - you can save it if you like.
    Then click on yes and you create a new mail account using your same incoming/outgoing settings. And, like magic, it works!
    Try it - and if you want to save any mail before deleting your affected account, do it.
    All the best!
    Trevor "

  • Cannot send email from icloud account from mac

    cannot send email from icloud account from mac running 10.8.2

    The SMTP server you are using with Wi-Fi would be the outgoing server of your internet service provider... this is likely why that's working.
    SMTP servers specific to a ISP would not work on the 3G network. You would probably need another SMTP server. One from your cell provider?

  • HT1277 I cannot send email from my mac but I can from my iPad and iphone

    Hi Guys,
    Suddenly I cannot send email from my Mac.  I can however receive emails.
    I can send emails with the same settings from my iPad and iPhone.
    Please help!!

    Your settings for the SMTP server — host name, port number, SSL/TLS or not, or login credentials — are likely incorrect.  Use the Connection Doctor tool (Mail.app > Window > Connection Doctor) to check what's going on with the connections (and to get some diagnostic messages), then review the diagnostics and the current settings with the requirements established for your particular mail provider.

  • Cannot send email from iPad & iPhone with Virgin Media

    I cannot send emails from my iPad and iPhone. I have a virginmedia.com address and I can receive but just cannot send. A message keeps saying the smpt settings are wrong. However, I have followed the tutorial on Virgin Media web site (this is how I managed to start receiving emails on my devices) but still not sending. I have looked at the settings in my MacBook Pro and all seem to be correct. Does anyone have an idea what could be wrong? I had a similar problem when I loaded Microsoft Office 365 for Mac; I had to end up calling Virgin Media (useless) and then Microsoft (useful). Anyhow I have looked at the settings on the Mac and they all seem to correspond with the ipad and iphone but still cannot send emails. V V Frustrated.
    Thanks for reading.

    Then make sure that the settings are correct in your email account.
    Check the outgoing mail server setting. Make sure that your username and password are in there.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • Still cannot send email from icloud .me address

    hi. does anybody knows why i cannot send email from my ipad (ios 5.0.1) icloud me.com account? i can recieve but i cannot send. on my mac (lion) it works perfectly. the message i get is "the sender address .mac.com was rejected by the server". mac.com ?? but i use my me.com address. any ideas pls?
    thank you

    I have been having the same problems for the last two days now.  It won't let me send, but it will let me save it to my drafts folder.  I even tried opening the e-mail form my iPhone 5 and it won't let me send it there either.  The last two times i ended up copying the contents from my failed e-mail on my phone and pasting that into a new e-mail and that works.  I normally use the icloud web app to reply to e-mails when i'm at work (using win 7) and it is very frustrating. 

  • Unable to send email from Mac using Outlook for Mac 2011

    I have a single user that cannot send email from the Mac after migrating to Exchange 2013 on-prem. I myself am on the same Exchange server and am using a Mac with Office 2011 and am able to send/receive emails without any issues.
    When the user sends an email it goes to the sent mail folder and syncs with the server and can be seen on a windows machine running any other version of Office (same in OWA). I've logged the user in on my Mac and blown away my profile and seeing the same issue.
    Not sure if this narrows my issue down to the Exchange server receiving the send request from a Mac or if it's some setting in Outlook on the Mac?
    I do not see anything in the logs on the server and have not seen any error son the Mac.
    Any thoughts as to where my issues is? 

    Hi,
    According to your description, I find that there is a single user cannot send email.
    I suggest using Outlook on Windows machine and sending emails via this single user to verify whether the emails can be sent.
    If the single user can send email via Outlook on Windows machine, it seems an issue on the Mac side.
    I suggest asking Outlook for Mac Forum for help so that we can get more professional suggestions.
    For your convenience:
    http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
    If can't send emails in Outlook, it seems an issue on the single user side.
    I suggest trying to access the single user's mailbox via OWA to verify whether the mailbox has been migrated completely.
    Thanks
    Mavis
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    Mavis Huang
    TechNet Community Support

  • Cannot send email w/mac mail using Juno and Tiger

    Hello!
    I have had a problem ever since I upgraded last year to Tiger. I have Juno, and ever since I upgraded from Jaguar, I cannot use the Juno software to log on. But more annoying that that (I have a work around that works just fine), I cannot send email from my mac mail. If I want to send an email or respond to an email, I have to physically log onto Juno's website and email and write and send from there. I have contacted Juno numerous times, and they tell me to reset my password, which makes no sense to me. Any Ideas?

    Regarding not being able to send mail with your .Mac account and .Mac SMTP server, most if not all ISPs used for connecting to the internet block the use of SMTP servers outside of their network on Port 25. Some ISPs allow the use of an authenticated SMTP server only (such as the .Mac SMTP server) that is outside of their network on Port 25 but some block its use regardless. These restrictions are in place as part of an overall effort to prevent or reduce spam eminating from the ISP's domain.
    Something to try.
    Go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP server selection, select the Server Settings button below.
    At the Server Port field, enter 587 in place of 25 and when finished, select OK to save the changed setting.
    If this is not successful, select/use your ISP's SMTP server to send mail with your .Mac account which is invisible to all recipients.

  • Cannot send email from ipad?

    I can receive, but cannot send emails from my iPad. Always get message that I have wrong user name or password.

    Then make sure that the settings are correct in your email account.
    Check the outgoing mail server setting. Make sure that your username and password are in there.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • "Cannot send email from this device"?

    I recently purchased the Easy Release App from the ITunes store and when I try to email the release to my email address it says "Cannot send email from this device". Is it the app that is preventing the sending or is it something to do with the iPod? I've tried sending an email from the iPod to see and it is sent fine from the iPod but the app still won't send from the iPod.
    Has this ever happened to someone else? Do I have to change settings on my iPod?
    I have the IPod 4th generation if that helps

    I had the same problem. You have to go into Settings in your ipod touch, scroll down and find "mail, contacts, calendars." Set up your email in there. It will give you a list I.e. yahoo, hotmail, gmail. After you've dont that you'll be able to sent the model release.

  • Cannot send email from within iPhoto

    Using OX X 10.7.5 cannot send email from within iPhoto.  I get this error message: "Your email did not go through because the server did not reply."
    If I change the preference to use email, everything goes fine but I lose the formatting feature.

    iPhoto Menu ->
    Preferences ->
    Accounts ->
    Delete and recreate your email settings.
    Alternatively, use Apple's Mail for the job. It has Templates too - and more of them. Check out the Stationery...

  • Cannot send email from ipod

    For some reason i cannot send email from my ipod. I checked the wi-fi connection and it is working...when I try to send the eamil the send button will not work. It seems like it is deactivated or something

    Did you try to reset your ipod by holding the sleep and home button until the Apple logo comes back again?
    Did you check this article? iOS: Unable to send or receive email

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