I cannot sign in to itunes and apps store

I cannot sign my itunes and apps store..it shown in red letter.."for assistance..contact apple support"..why?

http://support.apple.com/kb/ts1368

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Every time I reset Safari, I have to re-sign into the iTunes and App stores. Related or coincidence?

It seems that every time I reset Safari, I have to reestablish credentials with the App and iTunes Store. Are there cache or web site data files that are common to all three of those applications?
Currently using Safari 7 with OS 10.9.

Thanks, Bee. I reset my browsers on quitting as a matter of course, Most other browsers allow this in a preference setting, but I have a macro for Safari which resets it before quitting. I've noted that the problem is not Safari's alone -- any cache cleaner, like NetShred -- seems to have the same effect. I suppose I was questioning the linkage, though. I would have thought that store credentials would be treated differently than browser cookies and cache files. The cleaners I've used so far allow you to add disparate files to the cleaning routine. I haven't yet found one that allows you to say, "Don't touch that one..." I'll keep looking.
Thanks for the help, Bee.

My iPad will not connect to the iTunes and app stores

Hi
I was wonders ring whether anyone would be able to help me with this problem that I'm having. My iPad is connected to the Internet and I can use any app that needs Internet access except the App Store and iTunes Store. Anyone help would much appreciated
Cameron.

1. Sign out of iTunes and App Store and sign back in again
2. Settings>General>Date & Time>Set Automatically>On
3. Check you Time Zone

I can't Sign in to the iTunes and App Store since I update to iOS 7

I can't Sign in to the iTunes and App Store since i update to iOS 7 with my iphone 4s. I try in settings iTunes & App Store with my Apple ID and Password and still can't Sing In

Same issue. Since last update (a few days ago), acces to itunes account failed very often.
- Music iTunes Match doesn't work anymore because it cannot log.
- Renting video often failed because it cannot "verify authorization".
I tried already several restart, reinitialize, restore... all without improvement.
PS: of course my apple account is working fine with other devices. This issue concerns only Apple TV.

Why i cant sign in my icloud id in itunes and app store setting?

Can you help me solve this itunes and app store setting?

Cannot connect to App Store?
1. Make sure iPad is using the latest software
2. Settings>General>Date and Time>Set Automatically>On
3. Make sure Time Zone is correct
4. Reset iPad. Hold the Sleep and Home button down until you see the Apple Logo.

I cannot open iTunes and App-Store despite WLAN connection

I cannot open iTunes and App-Store on my iPad despite WLAN connection

Hey andywack,
If you are unable to connect to the iTunes Store with your iPad, try these steps:
Can't connect to the iTunes Store - Apple Support
http://support.apple.com/en-gb/HT201400
Regards,
Judy

HT4972 Cannot download iOS 6.1.2 or iTunes and app stores

Cannot download iOS 6.1.2 or iTunes and App Store for the past week and 2 days can u help thanks

Error message?

I cannot access to iTunes and App Store

Since this morning, i cannot access to neither iTunes nor App Store, i tried with all my apple products including iPhone iPad and MacBook. It worked perfectly yesterday. I am using 2 different Apple account and even after i have reset the password, i can only connect to iCould but not iTunes or App Store? i saw on the internet that it is happening globally. Anyone knows how to fix it?
Many Thanks!

Don't change you setting or attempt password on your end http://thenextweb.com/apple/2015/03/11/the-apple-app-store-is-having-problems-an d-itunes-connect-is-down/
also http://www.apple.com/support/systemstatus/

TS3988 I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud?

I changed my Apple ID to my new email address successfully for the iTunes and App store but it won't work for iCloud and it won't recognize my password. I read that this can't be done. How am I supposed to get into iCloud? I plan on getting rid of my old email address which is my old Apple ID so how is that going to work?

Same question Wish someone had replied!
I changed my Apple ID to my new email and now cannot find any way to access icloud. Unfortunately I had allowed icloud to hijack my airbook files, so of course I am afraid I will lose them tomorrow when I exchange my iphone for a new one and cannot keep an icloud account i cannot access. What a poor sync system! Really atypical for apple!

Why is the Itunes and App stores in Chinese?

I just received an Ipad 2. I had my apple password reset, and now the Itunes and App stores are appeaing in Chinese. What do I have to do to get them in English?

Thanks. Try signing out of your iTunes Store account there in the iTunes & App Store settings, restart your iPad:
http://support.apple.com/kb/HT1430
(possibly necessary but can't hurt), then sign back into your iTunes Store account and see if that's fixed the problem.
Regards.

Living in Brazil, How do I change my iTune and APP store to the English stores?

I am currently living part time in the US and part time in Brazil. I am in Brazil at this moment and will be here till January. I updated my iPhone 4s to iOS 6 last night and now both my iTunes and App store are in Portuguese. It says I can't use my american apple id and I need to reregister. How do I change them back to the English stores so I can use them?

You cannot use the U.S itunes store from outside the U.S.
This is true of each countries itunes stores.

Why is my iTunes and App Store in Chinese on my brand new iPad 2?

Why is my iTunes and App Store in Chinese on my brand new iPad 2?

Thanks. Try signing out of your iTunes Store account there in the iTunes & App Store settings, restart your iPad:
http://support.apple.com/kb/HT1430
(possibly necessary but can't hurt), then sign back into your iTunes Store account and see if that's fixed the problem.
Regards.

ITunes and App Store not connecting with Apple id after iOS 8

After updating to iOS 8.0.2, I have tried updating apps and buying music but nothing happens on my iPhone 5 or my iPad. Can someone help with this? All it shows it the rotating circle saying it's looking or working or whatever but even after logging in with the Apple id nothing works. I can connect my phone to the computer and things update but still shows on phone/iPad after that I still need to update apps.

Hi ,
Welcome to the Apple Support Communities!
I am sorry to hear that you cannot connect to or download from the iTunes and App Stores. There are some very good troubleshooting steps that I would recommend in this situation. Please follow the steps and information in the article below.
Can't connect to the iTunes Store
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Have a great day,
Joe

I try to go to itunes to see how much I m spent on itunes and app store and I can not and tries several times! I was told that they charged me wrong and I will return the money as they will do in what way? I need to know how much I have spent urgent plea

I try to go to itunes to see how much I m spent on itunes and app store and I can not and tries several times! I was told that they charged me wrong and I will return the money as they will do in what way? I need to know how much I have spent urgent plea

You can sign into the iTune Store and check your Purchase History.
http://support.apple.com/kb/ht2727

ITunes and App store won't load

We have a user in our school district whose iTunes and App Store went down with a recent apple.com outage. However, her iMac never recovered when everything came back up. She has no trouble connecting on her iPad, but on her iMac she gets a "Cannot Connect to the App Store" when launching her App Store and just a blank page when launching her iTunes store. Occasionally we can get an "Error -1202" to generate on her iTunes store but it is not consistent. She is running 10.7.5 on a late 2011 iMac with all software up to date. We have tried everything from Keychain resets to deauthorizing the computer from her account. Nothing has helped. Anyone have any suggestions?

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

I cannot sign in to itunes and apps store

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