I cannot sign in to my iCloud account on my Mac

I am trying to sign into my iCloud account on my Mac and I keep getting this message. 
I have no idea what this means.  This account has always worked.  It's currently working on my iPhone 5.  Any help would be greatly appreciated.
<Image Edited by Host>

It means you are already signed into the ID as a secondary account on your Mac.  Go to System Preferences>Internet Accounts.  If you see this iCloud listed on the left sidebar, click on it and confirm that it shows your iCloud ID.  If so, click the "-" sign below the account list to delete it.  Then you should be able to go to System Preferences>iCloud and sign in with the ID as your primary iCloud account without getting this error.

Similar Messages

  • HT4759 Hi I cannot sign up to my iCloud account I forgot the password I want to buy some additional GB to my iPad..please help me what to do

    Hi I cannot sign up to my iCloud account I forgot the password I want to buy some additional GB to my iPad..please help me what to do

    Please be aware that you cannot "buy some additional GB to [your] iPad"; the storage capacity of the iPad is fixed at the time of manufacture. You can buy additional iCloud storage, but that's not the same thing.

  • I cannot sign in to my icloud account,nor itunes and neither can download any app, both from my Mac and iphone

    I cannot sign in to my icloud account,nor itunes and neither can download any app, both from my Mac and iphone. I cannot even sign in to my icloud account. Someone help me out plzzz

    It means you are already signed into the ID as a secondary account on your Mac.  Go to System Preferences>Internet Accounts.  If you see this iCloud listed on the left sidebar, click on it and confirm that it shows your iCloud ID.  If so, click the "-" sign below the account list to delete it.  Then you should be able to go to System Preferences>iCloud and sign in with the ID as your primary iCloud account without getting this error.

  • I cannot sign in to my Icloud account., I cannot sign in to my Icloud account.

    Hi my name is Gil
    I cannot sign in to my Cloud acoount.
    Everything i try to sign in to Iclouds i get the following message.
    The ID is an apple but not a icloud acoount.
    Can you please help?
    Gil Perez

    To enable iCloud on your Windows PC, first set up iCloud on your other devices, then install the iCloud Control Panel for Windows...
    From Here  >  http://www.apple.com/icloud/setup/pc.html

  • HT4759 i cannot sign in into my icloud account

    i have 2 accounts mixed in my phone. i dont know how to fix it

    To enable iCloud on your Windows PC, first set up iCloud on your other devices, then install the iCloud Control Panel for Windows...
    From Here  >  http://www.apple.com/icloud/setup/pc.html

  • I cannot sign in to my icloud i reached the maximum number of free accounts for my phone. how will i log in now? it is an i phone 5 and was used for work before and now i want to use it for personal use

    I cannot sign in to my icloud. I have reached the maximum number of free accounts on my phone.
    I am not sure what to do next.. i need to set up an icloud but i cant now.

    Welcome to the Apple Community.
    Unfortunately once all the 3 iCloud accounts have been created on your mobile device, you cannot create any more regardless of what you do. You will need to re-use one of the accounts that you have already created or create your new account on another device or computer.
    You should however be able to add existing accounts to your device, are you sure you aren't trying to create on rather than simply use an existing one.

  • HT204053 I cannot sign into my iCloud account.  My MAC has my incorrect apple id but it is correct on all other devices (ISO).  How can I get this corrected?  Thanks!

    i cannot sing into my iCloud account on my mac.  IT has the wrong apple ID and my apple ID that has been verified does not work. My other devices have my correct apple id and I can sign in.  This is very frustrating.  Thanks

    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.

  • Hi im trying to sign into my new icloud account but it keeps saying "this operation cannot be completed" help, hi im trying to sign into my new icloud account but it keeps saying "this operation cannot be completed" help

    hi im trying to sign into my new icloud account but it keeps saying "this operation cannot be completed" help, hi im trying to sign into my new icloud account but it keeps saying "this operation cannot be completed" help.

    Have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"?

  • You have signed in to an iCloud account that doesn't have permission to open this documents

    Hi,
    All my Pages and Numbers documents on iCloud.com have suddenly become impossible to open. On iCloud.com (from IE10 or Google Chrome 40/Win 8) their file names appear scrambled (encrypted?) and if I try to open them I get this error message: "You have signed in to an iCloud account that doesn't have permission to open this documents". I can still open the files with Pages (2.5.2) and Numbers (2.5.2) on my iPad 2 (iOS 8.2). I haven't tried to access from my Macs.
    I have tried to disconnect Pages on my iPad from iCloud, delete all files from Pages on iCloud.com, and reactivate the iCloud sync on my iPad. The files are uploaded but I still have the same problem.
    I should say that I also cannot access my iCloud Drive ("Can't load iCloud Drive. There was a problem loading the application") or Photos (same error message).
    The problem seems to be fairly recent as I have worked on my documents on iCloud.com for weeks without any problem (last successful access two days ago).
    Since my last successful access I have updated my iPad to iOS 8.2 and modified a few Pages files from it.
    Does anyone now what the problem might be?

    Goto settings, iCloud, click on your user account at the top, login with your password, if you can successfully login, you will see your files are no longer encrypted. I had this issue when I upgraded to 8.2 on my iPad, for some reason I had access to iCloud drive, but the files were encrypted, it never prompted that something was wrong with my token.
    Cheers

  • HT204053 I created Apple ID with my email add. There was a typo. Apple would not let me correct. I was told to use diff email add,  Now I cannot access my Itunes or icloud account on my mobile device.  How do I fix this?

    I created Apple ID with my email add.   There was a typo.  Apple would not let me correct.  I was told to use a diff email add.  I did. Now I cannot access my itunes or icloud account on my mobile device.  How do I fix this?

    Are you trying to change the iCloud ID on your phone?
    Also, you can change your iTunes ID by going to Settings>iTunes & App Store, tap the ID, sign out, then sign back in with the ID you want to use.

  • I have a pc and cannot log in to my iCloud account

    I have a pc and cannot log in to my iCloud account

    Have you tried syncing with your own computer. The one you used to sync the photos to your iPad in the first place?
    Do you have a backup of your iPad on your own computer? Or in iCloud?
    If your iPad is stuck to the Apple ID and password used by the different laptop have the owner of that laptop remove your device from their iCloud account. They can go to iCloud.com on their laptop, enter their Apple ID and password and then remove your iPad from their account.
    Once you sign into your own Apple ID and password and then sign in to your iCloud account, many of your lost items should come back. Specifically these include your Contacts andCalendar entries.

  • HT5622 when i try to sign in to my Icloud account i get this message"The Apple ID is valid but not an icloud account" i only have the one ID so how do I get around this please

    when I try to sign in to my Icloud account on my windows PC i get this message"The Apple ID is valid but is not an icloud account" i only have the one apple
    ID so how do I get around this please ??

    note I own no other Apple device I just wanted to use icloud for data storage and Itunes

  • I recently changed my Apple ID.   When I try to change my iCloud account on my Mac. I cannot access the account. I've changed the password once already. Any suggestions? My iPhone's account is fine.

    I recently changed my Apple ID.   When I try to make changes to my iCloud account on my Mac., I cannot access the account via System Preferences. I've changed the password once already.   My iPhone's iCloud account is fine. At this point my iCloud account no longer is working with my Mac. Does anybody have any suggestions?

    I finally figured out the answer to my own question. I created a new iCloud account on my Mac. Problem solved!

  • How can I sign out of my iCloud account from a macbook I no longer have access to?

    I got a new macbook recently and neglected to sign out of my iCloud account on the old macbook before I erased and reset it.  Now eveytime I open a new Safari page on my iPhone, both macbooks show up with the Safari windows that are still "open".  I want to remove my old mac from my iCloud account and have removed it from Find My iPhone but the Safari link still shows up.  This is driving me bonkers.

    If you mean the iCloud tabs for your old Mac, these will normally be cleared after 14 days.  Give it a couple of weeks and see if they don't disappear on their own.
    From http://support.apple.com/kb/HT5372:
    "If you no longer have access to the device that shared the tab, the tab will automatically be cleared from the list after 14 days, if the tab is not updated."
    Also, seeing the iCloud tab doesn't mean it's still signed into your account.  It just means that the tab hasn't been cleared yet.  If you completely erased it should no longer be signed into your account.

  • Can't sign in using any 3rd party email client with my iCloud account on any Mac. Tried every settings, My iCloud only works with Mail.app

    Can't sign in using any 3rd party email client with my iCloud account on any Mac or any other Mac. My iCloud will only work with Mail.app. All the clients I tried work perfectly well as long as I sign in with somebody else's iCloud account. But mine won't work no matter the client (Postbox, Unibox, Airmail...) and no matter the computer.
    I can access my account on iCloud.com, but I can't use email clients without getting error messages prompting me to check my password or login.
    I was able to use those clients in the past but a couple of months ago I got logged out of Airmail and the issue started just like that!
    I tried every possible mail server settings including the following:
    IMAP information for the incoming mail server
    Server name: imap.mail.me.com
    SSL Required: Yes
    If you receive errors when using SSL, try using TLS instead.
    Port: 993
    Username: The name part of your iCloud email address (for example, emilyparker, not [email protected])
    Password: Your iCloud password
    SMTP information for the outgoing mail server
    Server name: smtp.mail.me.com
    SSL Required: Yes
    If you receive errors when using SSL, try using TLS instead.
    Port: 587
    SMTP Authentication Required: Yes
    Username: Your full iCloud email address (for example, [email protected], not emilyparker)
    Password: Your iCloud password

    Those are the correct settings, and they work with any email client that supports Imap.
    Try again.

Maybe you are looking for