I cannot unlock my phone. When I hit the number the key is highlighted but the "dot" does not show in the passcode box. Have shut it off and restarted nothing. Held on/off and "square" key to reset but still nothing. Any ideas on how to resolve this issue

Connect to iTunes and try to reset it from there.

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I am having trouble deleting mail,when I do it comes back.any ideas on how to resolve this issue?

When I delete mail or put it into a folder and close the program and go back to the program,everything I did is still in the Inbox.Any ideas on how to fix this issue would be greatly appreciated......

I reckon it's about how you setup your mail, POP3 or IMAP. Could be mistaken tough

I am trying to download an update for my iphone, but in the middle of the download I get an error message that says, 'There was a problem downloading the software for iphone. The network connection timed out.' Any ideas on how to resolve this issue?

I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?

Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley

When I try to include a white and black photo in a iMovie the result is a black totaly black picture which does not show in the movie. Why? Can it be fixed?

When I try to include a white and black photo in a iMovie the result is a black totaly black picture which does not show in the movie. Why? Can it be fixed?

The ! turns up when iPhoto loses the connection between the thumbnail in the iPhoto Window and the file it represents.
Other than that, what version of iPhoto do you have? Assuming 09 or later try
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD
P.S. Please don't type in block capitals. They are harder to read and on the forum it looks like you're having a tantrum

My ipad's screen has gone completely blank. I can't see anything. Have attempted to update and restore it, but to no avail. Does anyone have an idea on how to resolve this issue?

My ipad's screen has gone completely blank. I can't see anything. Have attempted to update and restore it, but to no avail. Does anyone have an idea on how to resolve this issue?

Try Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

I am having problems with the Preview application. When I try to use it to open a pdf document it gets hung-up and I have to select force quit to close it. Any ideas on how to resolve this problem? Thanks for any help

I am having problems with the Preview application. When I try to use it to open a pdf document it gets hung-up and I have to select force quit to close it. Any ideas on how to resolve this problem? Thanks for any help

Can you open the Preview program without loading a file, like by itself?
If it doesn't load then I suspect a corrupt Preview preference file.
Deleting the System Preference or other .plist file
Can you open other files with Preview, like jpg's and images?
How about other PDFs? or is it just that one you have downloaded?
Run through this list of fixes
Step by Step to fix your Mac

Final Cut Pro X keeps freezing when sharing my work to You Tube, it does about 90% of the upload and then seems to get stuck. Any ideas on how to resolve this please?

Final Cut Pro X keeps freezing when sharing my work to You Tube, it does about 90% of the upload and then seems to get stuck. Any ideas on how to resolve this please?

this is a perfect question to ask the users in the FCP X forum. Good luck. https://discussions.apple.com/community/professional_applications/final_cut_pro_ x

HT1689 I just upgraded to iTunes 11 and now I get a "itunes cannot connect with this ........ Could not allocate a resource. Happens with both ipad and iPhone. Any thoughts on how to resolve this issue?

I just upgraded to iTunes 11 and now I get a "itunes cannot connect with this ........ Could not allocate a resource. Happens with both ipad and iPhone. Any thoughts on how to resolve this issue?

Same for me with Iphone 5 and IOS 7 on mac pro. Install ITunes 11.1 and after reboot nothing work. Work only with Mac Pro in safe mode.
I have uninstalled Wi-fi-sync1.0 app from MacPro and Itunes sync well with iphone.

The headphone jack on my macbook air isn't working. I have plugged in two headphones and both won't work although they do work on other devices. Any ideas on how to resolve this problem?

The headphone jack on my macbook air isn't working. I have plugged in two headphones and both won't work although they do work on other devices. Any ideas on how to resolve this problem?

update to latest OSX 10.9.3
reset SMC , you likely put your Air into sleep mode with phones attached.
update the OSX to fix the issue.

After upgrading to iOS 5, my iPhone 4 takes a very long time to open digitally signed emails. I've tried with the SMIME settings enabled, but that doesn't help either. Any ideas on how to resolve this? Thanks in advance.

After upgrading to iOS 5, my iPhone 4 takes a very long time to open digitally signed emails. I've tried with the SMIME settings enabled, but that doesn't help either. Any ideas on how to resolve this? Thanks in advance.

I suspect you may have a corrupt photo or image that is causing the sync to fail or quit. You might want to try removing all of your photos by deselecting them in iTunes then sync - and try adding them by each sub-folders until you are able to nail down which sub-folder of photos, that causes the sync to stop or gives you errors.

My catalog pictures render fine in the Library module but will not render in the Develop module. I get a blue box with a white X across it in the window where the picture should render. Any ideas on how to resolve this?

My catalog pictures render fine in the Library module but will not render in the Develop module. I get a blue box with a white X across it in the window where the picture should render. Any ideas on how to resolve this?

Developer Module only shows blue square with a white cross, images are displayed in the library ok but not im developer Module

I recently updated my e-mail address with apple, but now it does not show all the "purchased" music that I purchased under my old e-mail address. How can I re-gain access to those hundreds of purchased songs?

I recently updated my e-mail address with apple, but now it does not show all the "purchased" music that I purchased under my old e-mail address. How can I re-gain access to those hundreds of purchased songs?

You are trying to find a loophole to circumvent a basic rule that prohibits the transfer of purchased content from one Apple ID to another.
Content tied to an Apple ID are bound to that Apple ID forever. You can not merge or trade accounts. Well, not (officially) anyway...

HT1212 My Iphone 4 has been stuck on a loading symbol for a week now, I've plugged it into the computer but can't do anything still because it says I need to put my pass-code in, but I can't the screen is on loading still! Any ideas on how to fix this pro

My Iphone 4 has been stuck on a loading symbol for a week now, I've plugged it into the computer but can't do anything still because it says I need to put my pass-code in, but I can't the screen is on loading still! Any ideas on how to fix this problem?

On the new laptop, launch iTunes. From the menu bar click Store / Authorize This Computer.
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer

I use Microsoft Office Professional Plus 2010, when clicking a link in Outlook I always get a General Failure box stating 'The system cannot find the file specified' yet it still goes to the specified page. Any ideas on how to resolve this

I use Microsoft Office Professional Plus 2010, when clicking a link in Outlook I always get a box stating
General Failure. The URL was "http:// etc etc".The system cannot find the file specified.
Yet it still goes to the specified page. Any ideas on how to resolve this

I am having the exact same problem with Windows 7 Professional. Out of the blue, this issue just started a few months ago when running my monthly Windows Backup where I have used a USB drive for the last 3 years, and never ever had this issue before. Most
of the solutions listed on the Microsoft websites and answers deal with
"Restore" functions, not the
"Backup" itself. I have 3 folders being skipped during the backup.
So I went and changed the Backup from "let Microsoft choose files, directories, etc" to "Let me choose". I included the files and folders that were being skipped, and ran the "Backup" again, and got the same error message,
but the files that were skipped the first time were "Backed up" finally. This issue is somehow related to my "Libraries"?
The 3 backup problems are:
Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\My Audio Books\Audio Book Recordings. Error:(The system cannot find the path specified. (0x80070003))
Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\My Audio Books\Audio Book CD Label-Cover Art. Error:(The system cannot find the path specified. (0x80070003))
Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\My Audio Books\Audio Book MP3 Tag Art. Error:(The system cannot find the path specified. (0x80070003))
Did a "checkdisk" - no problems. Ran a program to fix registry - no problems. All updates up to date. I guess I could eliminate these folders from the Backup folders in the
Library, and just choose them under the "Users" locations, and be done with it. But I really want to understand this, and fix it. This is within Windows 7 and may be related to Windows Media Player or
some recent Windows update. Thanks.

When mousing over text, the cursor flickers constantly (with each letter passed) from arrow to i-beam and back. The problem occurs in both MS Word and Pages. Any idea of how to resolve this annoying problem is appreciated. System: 10.10.1

When mousing over text, the cursor flickers constantly (with every letter passed) from arrow to i-beam and back. The problem occurs in both MS Word 2011 and Pages. Any idea of how to solve this annoying problem will be much appreciated. System 10.10.1 on a MacPro (Late 2013)

The mouse is controlled by the OS so don't guess any app other than a mouse driver or OS X itself would be able to cause this sort of flicker issue.
Have you seen the following and is it what you are seeing? Maybe you could make a movie (Quicktime is great for this this to make a screen recording) - but not sure how to attach a movie to these discussions as mine is grayed out and can't be selected (to the right of the insert image). Here is the what I found for a search of "mouse cursor flickers os x yosemite"
https://www.youtube.com/watch?v=ZNQ0D84DdF4
What kind of mouse are you using? Is the mouse driver up to date if it's a third party mouse?

I cannot unlock my phone. When I hit the number the key is highlighted but the "dot" does not show in the passcode box. Have shut it off and restarted nothing. Held on/off and "square" key to reset but still nothing. Any ideas on how to resolve this issue

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