I cannot update ios as it says itunes cannot connect to internet, but it is

Hi everybody, please help me. I've been trying to update my ipad for ages. When i click update it says itunes cannot connect to internet, but it is and it works for iphone and ipod, it's just the ipad. tried with security settings as well, but it doesn't work. did the connectivity test and it says itunes cannot connect to internet...it is connected

If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.1.3. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
Tip 2 - If you're updating via wifi, place your iPad close to your router to preclude getting a corrupted download.
 Cheers, Tom

Similar Messages

I downloaded adobe digital editions but I cannot authorised my computer, they say I should connect to internet first but I am connected????

please help me thank you!!!
I downloaded adobe digital editions but I cannot authorised my computer, they say I should connect to internet first but I am connected????

Thank you for your help, it is now fix.
Envoyé de mon iPad
Le 2014-11-15 à 15:45, kglad <[email protected]> a écrit :
I downloaded adobe digital editions but I cannot authorised my computer, they say I should connect to internet first but I am connected????
created by kglad in Downloading, Installing, Setting Up - View the full discussion
attaching a screenshot of the exact error message would help, if the link below does not.
Sign in, activation, or connection errors | CS5.5 and later
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6932977#6932977 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6932977#6932977
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Says can't connect to internet but actually is connected

I kept getting an error message "Cannot connect to internet" So after going round and round for almost an hour - reseting, reconfiguring network, trying ethernet cable instead of wifi etc. I chose "continue without internet" and bingo it's working now. so I must have a magic ATV that works without internet
And by the way during all these shenanigans two other computers on the same network were connecting to the router and internet fine.

Hi vazandrew, thanks for trying to help but actually the ATV is connected to the internet as I am able to continue watching the show I was watching when it fell. And just to confirm that it is not streaming from any local device, I went and selected a brand new show that I have never watched and it streamed fine.
So there is something strange going on with my ATV.
I am listing below the exact sequence of events for you to analyse:
Watching a show and in the middle of it, it dropped out and some kind of error message came up saying something like "Sorry your show can not continue due to no internet connection" (don't remember what exactly).
Went over to my macbook and it was still connected fine - opened several new browser pages, refreshed them, etc.- all fine
Went back to ATV and went to settings > menu > general > network etc. and re-configured but kept getting message something like "you are connected to wi-fi/router GVT-blah blah" (ours) but you have no internet connection.
Went back and reconfigured network several times, logged in/out of user account several times but still no joy.
Went to settings > menu > general > reset all, reconfigured everything to factory default, logged back in, then got the dreaded endless spinning wheel with an eventual message saying something like "could not set date and time"
Went and changed to configure date /time manually but couldn't find the field to do so so went back and changed back to auto.
Also changed region from US to Brazil
Spent about an hour doing all of the above several times and also checked my macbook several times to confirm internet connection was all good, including a speed test.
Tried ethernet cable connected directly from router to ATV, it showed as connected to router on ATV but still kept giving me message of no internet.
Disconnected ethernet cable and switched back to w-fi and reset and reconfigured all again but same message saying something like "connected to router, but no internet - continue without internet?
Finally in desperation, I chose "Continue without internet"
The screen then went to the Netflix one month free sub option that we subscribed to when we first got the ATV, which I chose and went through the iTunestore account log-in.
Bingo..all working again supposedly with no internet.
Finally just to confirm 100% that the ATV is not streaming via another local device, I shut them all down and the ATV is still streamed fine.
And as I said above, I am able to continue streaming the interrupted show and also chose other Netflix shows that I have never watched before (for now).
If you ask me, very buggy!

HT5642 my ipod touch 5th gen is not recognized since I tried to update ios. It says it is in recovery mode but it just keeps looping back to recovery mode. I tried holging power button for 3 sec. then both home and power for 10 sec then home button for 20

My ipod touch 5th generation went into recovery mode when I tried to update ios. When I try to recover it just keeps looping back to recovery mode. I tried to hold the power button for 3 secs. then simultaneously hold the home button for 10 secs. then hold only power button for 20 secs. I tried this several times to no avail. This is my daughter's ipod. I am computer illiterate and I'm not sure what else to try.

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Ipad wifi is connected but when i try to use the internect it says its not connected to internet but shows connection

I connect on my ipad to my wifi and it sows good signal strength but when i try using the internet it says it cannot because it is not connected to the internet.

Have you tried rebooting your router - unplug it for about 30 seconds and then plug it back in? Is this a new problem? Have you been able to connect to your home WiFi before?
This WiFi assistant set up article might help.
http://www.apple.com/support/ipad/assistant/wifi/
More troubleshooting help is available here.
http://support.apple.com/kb/ts1398

Says I'm connected to internet but I'm really not - iPad2

My iPad2 says it's connected to the internet, both in the settup (there is a check) and the range is full in the top left corner of the screen. However, when I open Safari or any app requiring internet, it says there is no internet connection.

Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Airport Extreme-Airport Utility SAYS I'm connected to internet but I'm not

Have several apple computers connected via ethernet to ATT DSL; was using a Netgear router...but it was SLOW SLOW SLOW to open new internet pages: trouble shooting with AT&T proved that when I hooked my computer direct to modem, internet speed was FAST; so problem was Netgear router.
So I hopped to Apple store and bought Airport Extreme. Completed setup per instructions...Network preferences says I am connected to the internet, the Airport Utility says I am hooked up to the internet; proper lights are ON for both the modem and Airport Extreme unit, yet when I click on Safari it says I am NOT connected to the internet....ummmmm...I have no idea what to try next...any ideas, please????

I realize that I made a slight error in my initial description; all the computers are attached to a switch, which is in turn attached to the Airport Extreme which is in turn attached to the modem.
Thanks for your speedy reply!!! My husband says we are not using a PPPoE connection, but rather a DHPC connection, so the PPPoE senario doesn't apply.
Any other ideas????
Thanks, Barb

Says I'm Connected to Internet, but I'm not..

I've just connected to Optusnet (ISP) yesterday and when connected to built in ethernet everything works fine.
When I connect it to the Airport Express, I get a green light, 4 bars, it even says I'm connected to the internet, but when I open safari or try to download anything it says I'm not connected to server. I've reset the airport, I've done all sorts but it hasn't worked.
I'm sure this means it has something to with the DSL modem (Siemens 4200), but if anyone can help I would be trully grateful.

Does your DSL ISP require PPPoE for connectivity? If it does have you set up your AX properly for a PPPoE connection?
For example...
AirPort Express Base Station Setup (AX) w/DSL Modem
Using the AirPort Admin Utility, connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
AirPort tab
- Base Station Name: <whatever you wish or use the default>
- AirPort Network Name: <whatever you wish or use the default>
- Create a closed network (unchecked)
- Wireless Security: Not enabled
- Channel: Automatic
- Mode: 802.11b/g Compatible
Internet tab
- Connect Using: PPP over Ethernet (PPPoE)
- Account Name: <ISP account name>
- Change password: <ISP password>
- Always stay connected (checked)
- WAN Ethernet Port: Automatic
Network tab
- Distribute IP addresses (checked)
- Share a single IP address (using DHCP & NAT) (enabled)

My computer says it is connected to internet but it does not load the webpage

my computer says it is connected to the internet, full bars but it does not load the webpage when i click on safari

If you are connected wirelessly it is possible to have full bars, but your wireless router connection to the Internet could be the problem. Try restart your router.

Iphone 4S says I'm connected to internet, but I am not

When I am at my home my iPhone says I'm connected to the internet, the connection has a blue check next to it, but I'm not truely connected. I've reset my network setting... still nothing. I do not seem to have the same problem at other locations when connected? WOuld love a little help. My husband has an iPhone 5 and he doesn't have the same issue.

Does your DSL ISP require PPPoE for connectivity? If it does have you set up your AX properly for a PPPoE connection?
For example...
AirPort Express Base Station Setup (AX) w/DSL Modem
Using the AirPort Admin Utility, connect your computer directly (using an Ethernet cable) to the Ethernet port of the AX, and then, try these settings:
AirPort tab
- Base Station Name: <whatever you wish or use the default>
- AirPort Network Name: <whatever you wish or use the default>
- Create a closed network (unchecked)
- Wireless Security: Not enabled
- Channel: Automatic
- Mode: 802.11b/g Compatible
Internet tab
- Connect Using: PPP over Ethernet (PPPoE)
- Account Name: <ISP account name>
- Change password: <ISP password>
- Always stay connected (checked)
- WAN Ethernet Port: Automatic
Network tab
- Distribute IP addresses (checked)
- Share a single IP address (using DHCP & NAT) (enabled)

Mobile Hotspot Says I'm connected to internet, but websites timing out

Hello, I just got mobile hotspot for my Thunderbolt. I am connecting to the network and it is saying I have internet access, however when I try and load a website they are timing out.
To make matters stranger, my computer is showing recieving and sending packets, and I had a youtube vdeo half loaded, and it streamed the rest. But when I click on new websites it is saying connection timed out.
All help is appreciated thanks!

This has happened to me in the past. I've seen a few others report similar issues. I'll assume you've already tried the standard solutions (reboot, battery pull, reseat the SIM card).
Have you tried connecting to the hotspot with another computer? Have you tried a direct USB connection rather than a WiFi connection?
For me, the solution was to turn off Auto Sync before using the hotspot feature (Menu -> Settings -> Accounts and Sync, and then uncheck Auto Sync). Don't know why this worked, but it did.
If the above doesn't work for you, it could be a network-related issue. To test this, try the following:
Can you ping sites from your computer when the browsing ability is down?
If no, then it sounds like a DNS issue. In this case, try accessing a website by using its IP address rather than its domain name. For example, 206.112.186.66 is the IP address of lowes.com. If you can access a site via the IP address but not via the domain name, then it's a DNS problem. Call VZW tech support to report it. Use different DNS servers (e.g., Open DNS) in the meantime.
If you can still ping sites, then it's not a DNS issue. So, next, try using a proxy server--such as proxify.com--to access the web. If the the proxy server works, then you should call VZW support to report the problem, since it's clearly an issue on their end with specific sites.
When calling into support, let me forewarn you: Give yourself an hour or more for them to walk you through the usual steps (reboot, battery pull, reseat the SIM card). Also, if they assign you a trouble ticket, don't expect to be called back within the promised 48 hours (it's more like 2+ weeks). Instead, you have to be assertive and keep calling them back.

HT4407 boot camp says I'm not connected to internet, but i am.

Trying to install Bootcamp on my late 2009 quad iMac withe Lion 10.7.3 but it keeps saying im not connected to internet, but i am.
Any help please.

Let's see.... you don't install boot camp to begin with, you may be referring to downloading the Apple drivers.
Known issue and need to check and change proxy and network settings -- yu are still in mac OS X
You are in Windows and cannot connect to the internet ---- you are running Windows
The only time yu install is after Widnows is installed and then install Apple drivers which are
BOOTCAMP.msi or BOOTCAMP64.msi usually just run Setup.exe

Podcasts stopped downloading, says not connected to internet but laptop is.

Podcasts stopped downloading. Refresh dosent work. Tried connecting to iStore but error message says computer not connected to internet but it is.

Here are several things that you can try that might help.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Check Settings>General>Date &Time>Set Automatically>On.
Reset your router by unplugging it from power for about 30 seconds and then plug it back in again.

I cannot update iTunes because when I run the Apple Software Updater, it says "'iTunes QuickTime' has an invalid signature. It will not be installed." If I try downloading only it says "'iTunes cannot update. Invalid signature.

I cannot update iTunes because when I run the Apple Software Updater, it says "'iTunes + QuickTime' has an invalid signature. It will not be installed." If I try downloading only it says "'iTunes cannot update. Invalid signature. Can someone help?

This forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store. You'll be most likely to get help with this issue if you ask in the general iTunes for Windows forums.
Regards.

Downloaded audio book on my iphone does not appear in itunes library and i cannot update iOS without transfering it to library

Downloaded audio book to my iphone does not appear in my itunes library and i cannot update iOS without transfering it to library

You should be able to copy it over to your computer's iTunes via File > Devices > Transfer Purchases.
Audiobooks are a one-time only download from the store, so you may want to take a backup copy of it when you've copied it over to your computer

I cannot update ios as it says itunes cannot connect to internet, but it is

Similar Messages

Maybe you are looking for