I cannot update my payment info and therefore cannot get any apps that I want....WHY? I've sat on the phone on 2 different days (literally) and they cannot help me. THe info I have from the bank is exactly the way it is on the NO TUNES account
I spent 2 days waiting and being transferred from dept to dept and they say its the banks fault......I have the info right in front of me and I entered the new infor just like its on the bill. I really and fed up with the fact that apple comes out with a new phone and makes all the others useless with these BIG downloads that use up all of your storage and then it gets to where you can't even get any updates....and now this. All I want is an app that is worth $2.99
Have you tried selecting 'none' on the payment details screen, exiting it, and then tried going back in and re-tried entering the card's details ? If you leave it as 'none' then you should be able to download app updates, and (depending upon your country) you might be able to get iTunes gift cards and use them as your payment method.
Similar Messages
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I have a 1st gen i pod touch and i cant get any apps can anyone help?
i have the latest i pod software but i cant download any apps? when i go to the app store it tells me i need the ios 4 software or something but i think my i pod is to old. am i out of luck or can i still get games?
Yes it can. You'll need to purchase and download the 3.1 update using this link.
http://support.apple.com/kb/HT2052
B-rock -
TS1702 what is ISO5 and how do we get it apps that we want to purchase tells us we need it
what is iso5 and how so we get it apps are telling us that we need it
Welcome to the Apple Community.
You might try a forced shutdown to begin with, hold down the top and home buttons together until the device shuts down, then restart it.
If your back up continually fails, you might try turning off back up on your mobile device (settings > iCloud > storage & backup) and then deleting the backup file from iCloud by swiping the backup file on the mobile device (settings > iCloud > storage & backup > manage…) and then turning back up on again.
Being able to back up to the cloud can be very useful, especially if you don't have access to a computer or have infrequent access to one, however unless you specifically need to use iCloud for back up, you will find backing up to iTunes significantly more convenient and possibly more reliable. -
Won't let me install apps, security question pops up, repeatedly asks for my password, won't even let me view account on ipod
The Best Alternatives for Security Questions and Rescue Mail
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contact Apple support.
c. Rescue email address and how to reset Apple ID security questions. -
I had a debt card that was 50 dollars and I spent it all and now I can't get any apps that are free
I need help with my iPod 5 because I had a 50. Dollar debt card I spent it all and now I can't get free apps
Either add money to your card or purchase an iTunes Gift card.
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My touch screen is not responding, I have reset the phone, plugged into different charger and tried to update it to itunes but they will not connect because I cannot put my passcode in, HELP please!
ME TOO. NOW MY IPHONE 6 PLUS IS SAME LIKE YOU.
iphone is diabled- connect to iTunes because i forget passcode.
i cannot connect iTunes because it's always asking to enter passcode on iphone.
So, i cannot make restore my iphone 6+. And then, I cann't erase "device" in icloud.
My iphone is new. No icloud. didn't connect to itune backage.
That's why I try to connect iTunes but it need to enter passcode.
So, my iphone just keep "iphone is disbled-connect to iTunes".
IPHONE 6 PLUS -
I am using iphoto 6.06 for my intel imac. I have been trying to print pictures from iphoto and i keep getting a message that states " unreadable file: the following file could not be imported. the file is in the iphoto library folder" also when i try to print a picture from iphoto i get a message that says "no page was selected"
not sure what happened but i can pnly print when i drop the photo onto my desktop as an 8.5 x 11 size picture and i am trying to print 4x6'sSince the new library gives you the same message log into another user account on your Mac and see if you can run iPhoto without getting that message. If you get that message there also a reinstall of iPhoto seems indicated. To do so you'll have to delete the current application and all files with "iPhoto" in the file name with either a .PKG or .BOM extension that reside in the HD/Library/Receipts folder and from the /var/db/receipts/ folder,
Click to view full size
Then install iPhoto from the disk it came on originally and apply all available updates to it. -
i updated my ipod the other day and since i have been unable to open any apps that connect to the internet, its says "operation could not be completed. invalid argument". anybody help please?
Have yu tried the standard fixes:
- Reset the iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
Restore the iPod via iTunes, First from backup and if problems persist, restore to factory defaults/new iPod. -
I cannot update my payment information on the iphone for icloud.
I cannot update my payment information on the iphone. I entered it correctly but it does not accept the information. i updated it through the Mac but it does not show up on the phone. Ideas?
i went back to check the Mac entry just to make sure it stuck. when i enter the CORRECT security code it seems to accept it. i click done and it seems to save the info. but when i re-log in, the security code and exp date are empty. this is the correct info.
this is so frustrating that you are not able to speak to someone by phone at Apple about this type of issue.
i fully appreciate your help but there seems to be something going on with apple's recognition of my credit card info... -
When I try and sync my iphone (backup) with my imac any apps that I have put on the imac OR my iphone will not sync to eachother, so I lose some of my apps. WHen itunes (on the imac) tells me to authorise the changes/apps and I put my details in, it comes up with an itunes error code of -54 and -50. I cannot sync my iphone correctly to back up on the imac and I need to do this as I use my phone for work. I have an iphone 4GS and run Mac OS X 10.6.8.
Can anyone help me please?Thank you Carolyn, I understand that and do use the same P/w for both the iphone and the computer and the apps were origionally for the iphone anyway, they just used to back on the computer and now they wont and the imac even cancels them off my iphone when I sync. And it says "Itunes" has made an error, try again...with the coes -54 and -50. This means I canot ack up my iphone properly.
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Question. I live in Spain but am English and have used the English store to buy apps in £, and also updated apps with no problem. Suddenly I seem to have been switched to a Spanish store and it will not update anything, there is no list under my 'purchases' (eg. Music) and the apps are priced in euros. Why has this happened and how can I get my apps back??.
You need to switch back to your own store.
Settings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store -
How do I transfer my bookmarks from one computer to another? I have Firefox Home on my phone and I can get them there, but I want to have the same bookmarks on my home computer as I do on my work computer. If I have a user name then where do I sign into Firefox, it should be that easy but I can't seem to figure it out.
Hey susanneyes,
Sounds like you want to set up Firefox Sync. This will allow you to keep all of your instances of Firefox synchronized. Just follow the steps in [https://support.mozilla.com/en-US/kb/what-firefox-sync?s=sync&r=0&as=s this article] and you'll be set.
Hopefully this helps! -
I was updating my iphone and i deleted everything now it say there is no sim in the phone, i have gone to the iphone shop and they say is is working The sim is in the phone . when i take it out and put it in another phone i can call and recieve calls
I did call apple care and they guided me through everything.. they said it was the hardware
I was given this phone last year as a present
i know, it was not new.. so it could have been on an other cell provider i am not sure if it was so at the moment that is all i can do -
?I'm trying to download a free app and I keep getting a message that says; "Payment Type paypal is not supported on this device blah blah go to the iTunes Store on your computer. You must verify your payment info before you can make purchases. I did all that, updated payment info and checked paypal it is verified, and it still won't work. Im stumped
If you still have problem, contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html -
I cannot uninstall itunes from my computer PC. I cannot update itunes on my computer. I get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package Try to find the installation package itunes.msi in a folder from which you installiTunes."
I have tried a serach for the file itunes.msi and nothing comes up.
Help anyone/
thanksI get this message." C:\Documents and Settings\Sally-Anne\Local Settings\Application Data\Apple\Apple Software Update\'iTunes.msi' is not a valid installation package Try to find the installation package itunes.msi in a folder from which you installiTunes."
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
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