I cannot upgrade itunes 10.1 or higher on Windows xp. I get the file 'C:\...AppleSoftwareUpdate\' is not a valid installation pkg for the product iTunes. Try to find the installation pkg in a folder for which u can intsall iTunes. Can't find folder. Now ?
This is getting frustrating, it won't let me upgrade. I get to a certain point where it tells me iTunes.msi is not a valid installation package for the product.
What do I need to do? I have bought a new Ipod & I have to update before I can download to my Ipod.
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?
Similar Messages
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Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.
Is this itunes on the iPad or on my computer? Thank you for the reply.
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How can I get my time machine to allow me to recover files again?
After upgrading MBA to OS X, the time machine still backs up the files; but, I'm not able to navigate within the time machine or select any folders or files for restore.
I've searched and can not find a solution to the problem that's being encountered.Yeap that all makes sense now.
Do you only have the current backup showing in the TM display?? Won't it fill in the rest?
Over wireless are you waiting for the indexing to finish.. ??
Previous backup may not show for a couple of hours.
Long short of it.. Mavericks version of TM is a pain.
Sometimes it is easier to completely ignore the TM backup and do the restore manually.
I have posted the details here. See if this helps.
Can't access old files on time capsule -
since upgrading my phone to 6.0.1, I'm using way too much data. I believe it's the podcast app that's not loading shows while I'm connected to wifi. I have the 3g turned off for podcasts??? also after a phone call or an alert it starts playing a podcast?
I've also had the same issues, after upgrading to IOS 6.0, the apps in my iPhone 4 were crashing and the battery life run out very fast.
The only solution worked for me was to remove all mail accounts (Exchange/Gmail) from my iPhone (in settings) and then add them back.
The crashing were stopped! also the battery was back to normal.
I found the solution by first looking at the crash logs (in IOS 6). you can find them at Settings -> General -> About (at the bottom of the About menu you will find the option that opens the logs).
There i saw many logs about Low Memory crash. 99% of the logs were pointed that the largest process (use the most memory) during the crashes is "dataaccessd".
I search in the web and found that this process is a deamon process that reponsible the Mail accounts (like Exchange/Gmail) and contancts list.
I've installed the app "System Status - activity monitor" which shows important system info like CPU usage, Memory usage and running processes.
Before apply my solution (deleting the mail accounts) i saw that the CPU usage was very high which consume the battery very fast. Also i saw that the memory (RAM) was run out.. which probably what cause the crashing..
After deleting the mail accounts (at Settings -> Mail, Contacts, Calendars) i check again with the System Status app, and saw that the memory and CPU were back to normal.
Adding the mail accounts back, still everything work ok
Hope this solution will help you too,
Enjoy! -
My iTunes library will not completely sync to neither my iPad nor my iPhone -- both are completely updated with the latest software. What do I have to do?? When I try to do the "autofill" option when connected to iTunes it says "no songs can be copied"...I literally bought some of these songs yesterday on my iPhone and now I can't sync them to my iPad. What is this issue? Usually I would just have to plug either device into iTunes and everything would sync, now nothing new syncs.
On your iPad tap Settings > Store
Switch Books off then back on then reset your iPad.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears. -
I just purchased Photoshop 13 for PC MS Windows 8.1 In trying to install, I get the following message after clicking on the 2nd file. "The file archive part of Adobe Photoshop Elements 13 is missing. You need all parts in the same folder in order to extract Adobe Photoshop Elements 13. Please download all parts.: I've also gotten an Exit Code: 7 when trying to install. I've turned my McAfee virus system off while trying to install.
Hi,
Have you tried downloading Photoshop Elements 13 from here?
https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
There is only one file to download - which one depends on your system (32-bit or 64-bit).
These are the trial versions but will convert to the full version when you supply your serial number.
Brian -
How do I keep my installer from trying to update with Photoshop instead of installer? Quark can't update because the installer opens Photoshop which doesn't recognize the file and I'm not given the option to choose anything else.
1. Sync wasn't intended to be used in that manner. You would be better off carrying around a USB Flash Stick with Portable Firefox for use on "strange" PC's.
2. You could open the "Library" {Ctrl + Shift + B} and highlight all those bookmarks and then delete them all at once. But that would also delete all the other bookmarks, and it isn't foolproof. All another person would need to do it to '''''restore''''' a bookmark backup file that has your bookmarks. Beyond that, a new Profile could be created and then the current Profile deleted; but that's "messing with" someone else's computer - an action that is worthy of terminating a friendship over, IMO.
And if that "public" computer was set up properly, Sync should have been disabled. -
HI. I have itunes 10.6.1.7. When I goto movies i am not able to add and when I click on add file to library and select the file and add its not getting added. When i goto Library it says "feature films and home movies you add to itunes appear in movies in your iTunes library. To play a movie, just double click it". And below are two options for Downloading movies from store and rent movies. Please help.
I get the exactly the same problem with win 7, i rang apple support who suggested i try another machine/or create another account on my machine???? why should i, stupid ipad 3rd gen is now sitting here un syncable, apple support ....tut tut very poor support, its a shame im out of the 7 day period otherwise this ipad would be going straight back, older versions of itunes worked fine, some one must know a fix for this??
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I recently uploaded the Maverick operating system. I wanted to scan some things on my HP Printer/Scanner and could not . This is the error message I received: An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only. I am a novice with the computer and have no one to help. I hope someone knows an easy fix.
Thank youThis worked for me:
"Although it is not a 'fix' for the HP issue, I did find a workaround that helped me. In the Preferences Panel in MacOS X you can pull up the Printer/Scanner preferences and scan directly from OS X. I'd not known of this prior to posting here and it worked like a charm."
"Of course, HP should still update their software, but it's good to know that Apple has it covered for them."
I found it here:
http://h30434.www3.hp.com/t5/Mac-Printing-and-Scanning/MAVERICKS-WONT-SCAN-HP-C3 09A/td-p/3052105 -
After downloading Maverick I cannot save or email scans from my HP L7780. I receive error message "An error has occurred saving the file because it could not be written to. Check the properties for the file to make sure it is not read-only.
Read the user manual that came w/the scanner and/or contact HP Support.
http://support.apple.com/kb/PH14141 OS X Mavericks: Reset the printing system
http://support.apple.com/kb/HT3669 Printer and scanner software available for download
A scanner driver you may wish to consider: VueScan Scanner Software -
Hello, my iphone for several times shows me this message "this iphone can't be used because the Apple Mobile Device service not started".
I need help, because i'm enable do download the new update.
ThanksType "Apple Mobile Device service" into the search bar at the top of this age by "Support" and read the resulting help articles.
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"Error occured while converting the file. You do not have the privilege to make changes. 27" iMac 2013 late model
Hey amba1015,
I found an article that talks about similar error messages in relation to importing an audio CD. Check out the recommended troubleshooting steps in here to see if they help:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/TS1387
Welcome to Apple Support Communities!
Have a good one,
Delgadoh -
I can send but cannot recieve email
This is the messege I am gewtting:
There may be a problem with the mail server or network. Verify the settings for account “MobileMe” or try again.
The server returned the error: Mail was unable to log in to the IMAP server “p02-imap.mail.me.com” using “Password” authentication. Verify that your account settings are correct.
The server returned the error: Service temporarily unavailableAlso if I go to system preferences accounts and re-enter the password it fixes the glitch sometimes.
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Hello this week I'm unable to open any pdf's with preview, when I select to open a window opens up with message "file couldn't be opened because you don't have permission to view it" none of the pdf's have any security thanks if you can assist
Back up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Adobe Reader XI (11.0.07) Error 2753. The File 'acrosup64.dll' is not marked for installation.
I am getting Adobe Reader XI (11.0.07) Error 2753. The File 'acrosup64.dll' is not marked for installation when deploying from msi package. .
Need help to resolve the issueHi dingusmagii
Can you please share the following info:
-> Which OS and architecture are you on
-> What are the exact steps being followed for installation.
-> Do you have any previous version of Reader already installed on your machine.
Also it would be helpful if you can you share Windows Installer log. Please follow the steps below to create installer log
1. Launch Notepad
2. Copy paste the following text in notepad
Windows Registry Editor Version 5.00
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\Installer\]
"Logging"="voicewarmupx"
3. Now press Ctrl+S to save the file.
4. In the "Filename" field type <any_file_name>.reg for e.g. abc.reg
4. In the "Save as type" dropdown, select "All Files"
5. Click Save button to save the file at desired location
6. Go to the location where you saved the file and double click on it.
7. Follow the prompts to create the registry key.
After the registry key is added successfully, please re run the 11.0.07 patch installer. Once you get the error message click ok and then click on finish to close the installer dialog.
Now go to C:\Users\{username}\AppData\Local\Temp and look for file with name similar to MSIxxxxx.log.
Please upload the dump (compress the dump using WinZip or likewise) and share the link here.
For help see link How to share a document
regards,
Rohit -
Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file
How do I fix this?That would probably be a question best taken up in on a site for Windows support questions. Not knowing anything about the movie you're trying to play, all I can suggest is to confirm that the format of the movie you wish to play is supported in your version of WMP. If it isn't, you'll either need to convert the movie or use some other player software.
Regards.
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