I cannot view pdf files with free download from Adobe. Simple

I cannot view pdf documents, since recent download of Adobe Reader. Click pdf doc, Adobe opens, but bleeps if I click anywhere on the screen, then closes.
Recently I tried to look at my Amex Statement online, but Adobe wouldn't show the file.
I downloaded the Statement, but every attempt to view, is futile!!!!!!
Today, I downloaded, Assistant and signed in. Also Adobe Air. But still the Statement cannot be viewed.
If this is a free download, why change the setup so the damn thing doesn't work, when downloaded. I don't want to view the "World", just 1 document. If it ain't broke, don't fix it. (Words of some intellect, I would say) (Please take note)!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Use the Adobe Cleaner to completely uninstall Reader. http://labs.adobe.com/downloads/acrobatcleaner.html
Then, download the full offline installer here: http://get.adobe.com/reader/enterprise/ and run it to reinstall a good working copy of Reader.

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