I cant activate my ipad cause i need the previous owners info what do i do because i cant get it
i bought an ipad of some person i met and it wont let me activate the account because its linked to the previous owners account ... i dont have any of that information so wat can i do
Consider it a lesson learned. The iPad was probably stolen and you got scammed. Never buy an iPad without starting the iPad, check Find My Phone, and ask the seller to turn it off before you accept the device.
Similar Messages
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need some help to unlock the Ipad. Cannot contact the previous owner he is in the shelter and I do not know were. After I restored the Ipad is asking that the previous owner has to remove it from his account
Nobody on these boards or at Apple will unlock that device for you. Sorry.
(117810) -
See above question for deleting previous owners acct. info, credit card info. As well as I can't get my iPad to update.
If the iPad is on IOS 7, you will need the previous owner's Apple ID and Password to:
1. Turn off Find My iPhone
2. Erase device
3. Reactivate device -
I own a used iPad and can't log in on some of my apps because the previous owner info shows up not mine
How do I fully remove the previous owner info. It blocks most of my log in apps, like google voice, etc...Try deleting and reinstalling your apps that are playing up. But I would have to agree with above...in the end it's going to be better to start over as a new ipad. Using what someone else has left behind takes away what's great about making an apple product personal...
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Need help Changing the previous owners settings for the app store. I can't buy any apps. Because it asks for previous owners information.
I had this same problem, and it was erased.
For some really odd reason iPads sometimes retain the last user iTunes account on first visit to the iTunes store.
I am thinking it is actually the iTunes store recognising the iPad, and so 'helping' by showing the last log in settings.
So I would also recommend Erase All Content and Settings to start.
If that was done then what you need to do is log in, or create your own itunes account.
This is in Settings, Store.
create your own iTunes account (or log in with an old one).
Purchase something.
Then (as long as you don't have any app from the last owner on) it should never ask for the old account again. -
so i bought an iphone 4s off some one and it happened to be reported lost and i need the old owners icloud info to unlock it. what can i do?
almightyrollin wrote:
ive contacted the old owner he isnt willing to do it because he said its my problem and he cant trust me. is there any other way like taking it to the apple store?
As you've already been told...NO. -
I bought an Ipad 4 for my wife and iPad Air 2 for my daughter and I have just bought a Macbook Pro with retina display for me. The whole family is an Apple products fan due to its reliability and security. Never know that it could be a disadvantage also. I bought a second hand iPhone 4s from a friend as he is short in caash, and I've been using it for awhile. I "restore and upgrade it" without thinking or checking the Find my iPhone settings, unfortuately it is turned ON. Although the previous owner removed the phone lock, I never asked for his icloud account as I intend to use the phone only for calling. I cannot contact him as his contacts and email address were erased when I restore the iPhone.
I have learned a hard lesson since Apple security is impregnable, my iPhone 4S will just be an expensive paper weight.no.
without the previous owners credentials the phone is useless to you. -
Can't update iPhoto and Kindle apps because they need the previous owners Apple ID
I was recently given a Mac Pro (which I absolutely LOVE). iphoto and Kindle both need to be updated however because they are under the previous owners Apple ID I have no idea how to do it w/out contacting the previous owner?
The apps are licensed for only computers owned by the previous owner. You should delete them from your computer. Find each app in Launch Pad, click and hold on it until it wiggles and an "X" appears next to it, then click the "X".
You can then purchase any you need with your account. Kindle is free, iPhoto is only $14.99 -
I just buy iPad 4 from guy which was posted on Craigslist and I got problem in activation process . It ask me to enter previous iPad user Apple ID and password to get access . And I tried to contact that guy for user I'd and password but he won't answer me .so anybody have idea how to solve this problem
onyok13 wrote:
... i cant use the iphone that i bought from a local buy, swap and sell site.... i just wanna ask you people what else can i do with it to be activated again,
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
I forgot to mention it is an ipad 4 with the new applecare+. I met with the owner at verizon where he disconnected the service and I added it to my verizon plan so I know it is a legit deal from Craigslist. I can't get in touch with him and the one year warranty will be up in a month.
Contact Apple and ask them...
Caveat Emptor -
Need to delete previous owners info from my iPhone (iCloud)
Just bought and I can't set up my phone because the previous owners info is in it!
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
I sold my iphone 4s and added some money to buy a second hand Iphone 5, i can't get into the phone because i need the previous owners apple Id and password and theres absolutely no way I can cintact the previous owner because i had thier number on my iphone 4s which was sold before i brought the 5.
Only the previous owner can unlock your phone, either by providing you with the code or by removing it from his liste of devices. I'm afraid that if you cannot contact him your phone is useless.
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hello there peeps, i cant use the iphone that i bought from a local buy, swap and sell site. the phone was restored to factory setting and i used it for 4 months but after that a message appeared and said that this phone has been lost. i tried to restore it again but i need the previous owner's apple id and password.
i tried to contact him but i cannot reach him already, i tried reaching him on the sell site's page but still no response. i am pretty sure that the phone is not stolen coz i was present when he restore it to its factory setting. i just wanna ask you people what else can i do with it to be activated again, i paid $200 for this iphone 4 and dont just want it to go down to the drain. PLEASE HELP.. thank youonyok13 wrote:
... i cant use the iphone that i bought from a local buy, swap and sell site.... i just wanna ask you people what else can i do with it to be activated again,
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
HT201441 the previous owner is no longer around and cant access the deivce
how do i by pass this was bought second hand
You'll need the previous owner.
http://support.apple.com/kb/ht5818 -
I bought an iphone5 but cant activate cause it linked to the previous owners icloud
I bought an Iphone 5 online 2nd hand but cant actavate it cause its linked to what i think is the previous owners icloud but the owner wont return calls to me
Find My iPhone Activation Lock- Removing a device from a previous owner's account
iCloud - Find My iPhone Activation Lock in iOS 7
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