I cant connect my ipod to the internet from my laptop. my ipod says i have connection but when i try to open i tunes or safari, it then says unable to connect please help !

ive tried almost everything. Looked up on youtube and still no help. I have tried resting the network setting still wont let me on the internet

- Do other devices successfully connect using your network?
- Did the iPod successfully connect to the network before?
- Does the iPod successfully connect to other networks?
- Reset the iPod . Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points

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HT1222 I need some help.... I Have the iPhone 4S and downloaded the new software (6.0) and everything seems great so far except when I try to open a link in safari from a different app (messages, Facebook, ext..) it glitches and won't load. Any advice?

I need some help.... I Have the iPhone 4S and downloaded the new software (6.0) and everything seems great so far except when I try to open a link in safari from a different app (ie..messages, Facebook, ect..) it glitches and won't load. The blue loading bar will just jump back and forth and the page will not load properly if at all....

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

I followed all the directions on how to change my apple id. But when i try to change my primary email address, it wont let me varify? Please help!! ASAP

Please Help!?

You have to respond to the verification email that Apple should have sent to you by clicking the Verify Now link. Make sure you check the email address you used to set up your iCloud account. This would not normally be an @icloud.com email address. Also make sure you check the spam/junk folder as well as the inbox. If it isn't there, go to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address to resend the verification email.

I have Windows XPand Firefox 3.6.23. I have tried to update Firefox several times. My install site indicates that it has been successful, but when I try to open Firefox I get a statement that I need to update. Help!

I really do not know what details you want. When I press on the icon to open Firefox, it opens and Google appears. I go to my bookmarks to my purchasing file. There I click on my bookmarked "Quality Paperbacks" site. I get a big colorful page with a statement that I need to update Firefox. I have followed the directions to update on several different occasions. It appears to download but the next time I try, I get the same thing.

Can you attach a screenshot or link to the instructions you are following?
You are on the 3.6 release and Firefox 7.0.1 is out. You can download and install the latest release from http://www.mozilla.org/en-US/firefox/new/ if you would like to update now. The 3.6 version will be maintained for a while longer, but you should update when you can.

I have Windows XP / bootcamp and can connect to the internet via Wi Fi (Apple Express) but when I try to open Int. Explorer I get a message "cannot connect". I checked to make sure IE is not off line. Any suggestions please?

I have Windows XP / bootcamp and can connect to the internet via Wi Fi (Apple Express) but when I try to open Int. Explorer I get a message "cannot connect" yet my computer is connected with a strong signal. I checked to make sure IE is not off line. Any suggestions please?

Try using a different browser as a test.

I am trying to set up my daughter's iTouch. I am connected to our Wi-Fi, and have confirmed this in Settings, but when we try and open any webpage we receive the message that page cannot be opened because not connected to the Internet

I am trying to set up my daughter's iTouch. I am connected to our Wi-Fi, and have confirmed this in Settings, but when we try and open any webpage we receive the message that page cannot be opened because not connected to the Internet. I have already re-set the iPod, have shut-down and restarted, and told the iPod to "Forget Network". please help - i am going bananas!

Encryption wouldn't matter except for Wifi.
While 10.2 might help, there's not much you can do on the Internet these days with less than 10.4.11
Tiger Requirements...
To use Mac OS X 10.4 Tiger, your Macintosh needs:
    * A PowerPC G3, G4, or G5 processor
    * Built-in FireWire
    * At least 256 MB of RAM (I recommend 1GB minimum)
    * DVD drive (DVD-ROM), Combo (CD-RW/DVD-ROM) or SuperDrive (DVD-R) for installation
    * At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools (I recommend 20GB minimum)
http://support.apple.com/kb/HT1514
http://www.ebay.com/sch/i.html?_nkw=mac+os+x+tiger+retail+10.4
See Tom's, (Texas Mac Man), great info on where/how to find/get Tiger...
https://discussions.apple.com/message/15305521#15305521
Or Ali Brown's great info on where/how to find/get Tiger...
http://discussions.apple.com/thread.jspa?messageID=10381710#10381710
As far as Memory, that's sort of easy, find your eMac here...
http://eshop.macsales.com/MyOWC/Models.cfm?Family=emac&sType=Memory
As far as Hard Drive, it's not easy to replace the Internal drive, I'd maybe suggest an external Firewire drive to boot from...
http://eshop.macsales.com/item/Other%20World%20Computing/MAU4S7500G16/

MY computer sayd that it is connected to the internet in the upper right hand corner, but when I try to open safari, it says that it is unable to connect. how can i fix that?

I just got this computer today, everything works fine but I cannot connect to the internet. The Wi-Fi thing in the top right corner tells me that im connected, but when I try to open Safari, it says that I am not able to connect to the internet. I have done everything the computer has told me, and i still can't connect. I need help please!!

The problem lies between your router and the ISP.
Pull the modem or router/modem power plug, wait about 30 seconds and plug it back in to establish a new connection to the ISP.
Try another website, another device and see if that works if not then call your ISP for assistance and/or reconfigure the router.
If your router isn't secure and you had bad leechers the ISP might have suspended the access or perhaps met the monthly data cap rate.
See these links too.
WiFi, Internet problems, possible solutions
WiFi security issues, at home and WiFi hotspots

TS1398 On my ipod, it shows that it's connected to a wifi network but when i try to open safari, it does not work

On the wifi settings it shows that my ipod is connected to a network, but when I try to open safari it does not open it, because it says its not connected to wifi

You may not really be connected to your WiFi network.
Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be as simple as restarting your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc.

I've downloaded Beyond Adobe - Trial Version but, when I try to open it it says it can't find an internet connection. Internet is connected and working. What can I do?

I've downloaded Beyond Adobe - Trial Version but, when I try to open it it says it can't find an internet connection. Internet is connected and working. What can I do?

This is the Reader forum. Are you sure there is an Adobe program called Beyond Adobe?

I am trying to download and install itunes on windows 7. The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help. Thanks

I am trying to download and install itunes on windows 7. The download works fine and it appears that the install works fine as well but when it finishes itunes is nowhere to be found. I am in Mexico. Please help. Thanks

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. Help needed.

I bought a new laptop and can access my itunes library but when i try to add purchased playlist songs to my ipod message appears asking if I'm ok with erasing all other songs on the ipod. How do I add purchased playlist to ipod without erasing existing ipod playlists?

cujoftw wrote:
wow ... I get a headache just trying to read what you just said. I went and read how to migrate my library and found that you can only migrate purchased media.
No, you can easily migrate your entire library from one working compter to another.
If you fail to backup or migrate your library and find yourself with nothing but a new empty computer and a device full of content iTunes is designed to only recover the iTunes purchased content, however third party tools can help recover everything if needed.
tt2

Ok i recently tried to restore my ipod touch but when i plug it in it says your ipod needs to be restored. but when i try to restore it downloads the software and while its downloading it pops up a message saying your ipod needs to be restored. when the d

Ok i recently tried to restore my ipod touch but when i plug it in it says your ipod needs to be restored. but when i try to restore it downloads the software and while its downloading it pops up a message saying your ipod needs to be restored. when the download is finished it doesnt restore or do anything and it stays stuck on the plug your ipod into itunes screen somebody please help me.

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Having troubles running iTunes! I downloaded iTunes just fine, but when I try to open it, it tells me iTunes is in a locked disk or I dont have permissions to write to this folder. Please help!

Having troubles running iTunes! I downloaded iTunes just fine, but when I try to open it, it tells me iTunes is in a locked disk or I dont have permissions to write to this folder. Please help! I purchased an iPod for my son and wanted to put music on it.

Hello there KRerssig,
I was looking through our resources and found an article with information regarding that error message. The article is called iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes found here: http://support.apple.com/kb/HT1866.
Here is the text but the article contains images for a visual reference:
Verify the location of your Windows XP My Music folder. The default location for this folder is
C:\Documents and Settings\username\My Documents\My Music
If you do not have this folder at the default location and have not moved it to another location, consider creating one inside your My Documents folder.
Download and install Tweak UI from the Microsoft PowerToys website athttp://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx
Note: This utility is for Windows XP only. Please review the system requirements before installing.
Once you have installed Tweak UI, open it from the Start menu.
In the column on the left, click on the plus symbol next to My Computer and select Special Folders.
In the right pane under Special Folders, choose My Music from the Folder pop-up menu.
Click the Change Location button. You may see a warning message appear with precautions for changing this setting; after reviewing the message, click Yes.
In the resulting window, browse for the My Music folder as described in step 1, and click OK.
Reinstall or open iTunes.
If these steps do not resolve the issue, the settings for the current user may be corrupted, which could cause iTunes not to install or open. You may have to install and open iTunes in a different Windows user account.
All the best,
Sterling

Something is happening to my applications downloaded from store......i don't know why. my applications(opened with launchpad) shows 5(4transparent and 1usable)iMovie icons.someone please help me

something is happening to my applications downloaded from store......i don't know why. my applications(opened with launchpad) shows 5(4transparent and 1usable)iMovie icons.someone please help me

Hey srihari4b6,
Thanks for using Apple Support Communities.
Since there are a few apps that this is happening to you may want to take a look at this article.
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/HT1199
If the issue occurs in various applications, or in Mac OS X
Have a nice day,
Mario

I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!

I have installed the latest version of iTunes for Windows 8 but when I try to open it, it says Windows has an error and I simply can't open it any longer. Any help is appreciated!

Hey socestlavie,
Thanks for the question. I understand you are experiencing issues with iTunes for Windows. The following resource may help to resolve your issue:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Thanks,
Matt M.

I cant connect my ipod to the internet from my laptop. my ipod says i have connection but when i try to open i tunes or safari, it then says unable to connect please help !

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