I cant download ios 6 from itunes its says there was a problem in downloading software
i cant download ios 6 from itunes its says there was a problem in downloading software
i have a same problem bigfoo.. i mean whenever i do it...downloading goes halfway but after that it says an error occured
Similar Messages
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I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
How do I fix this?
What does it say other than that? That's a very vague description.
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TS1702 Can't download free apps the iPad says there was a problem with a previous purchase
Can't download free apps message says problem with previous billing purchase
That can mean that you have an outstanding balance in your account. Have you logged in and viewed your account?
You can contact iTunes.
Apple - Support - iTunes - Contact Us -
I plugged in my phone to update to the latest software. After a while, I went back to the PC and it said there had been a problem and that I needed to restore the factory settings.
I am worried that I will lose all the photos and videos that I have on the phone. How do I get them off.
When I now plug the phone it the screen looks like when you first get it - i.e. itunes logo and asking me to plug in.If the device has been used as designed, the pics and via taken with the device would have regularly been copied off to a computer.
The first step in the update process via iTunes on the computer is a backup.
Restore the device from the most recent backup.
If data is lost, then it is merely the fault of the user for not backing up the device or saving their data regularly.
Once the device is in recovery mode, the ONLY option is to restore. -
I have an Iphone 4s 32gb and i'm trying to update it to ios 5.1. i've downloaded the software from itunes but when i click on it to install it to my actual phone it says: "There was a problem downloading the software for Iphone 'Donnbjj1's Iphone' . An unknown error occurred (1480)."
iOS: Resolving update and restore alert messages
For error -50: See error 13 and 14:
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
I recieved an ipod 5 for a early christmas present a day ago, I already owned an ipod 4 so i just used my info from that ipod as a back up for my 5g. but now when i try to download music from itunes it says i must use my security questions (which i made over a year ago) I can't remember the answers and i can't get on the email that it sends the reset info to. i don't know what to do and its really frustrating. please help ASAP!
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
Whichever method you use, you probably won't get a response until the 26th. If you absolutely must make a purchase before then, create a new Apple ID; you won't be able to transfer previous purchases or iTunes Store credit to it.
(95471) -
I downloaded music to my ipod shuffle from itunes and it still saying saying download music from itunes. But there is music on it when I hook it to the computer but it want play on the shuffle. Someone please help me.
Hello Rod2174,
I'm sorry to hear you are having issues with your iPod shuffle. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues transferring music to your iPod or playing music that is on your iPod, you may find the information and articles linked from the following page helpful:
iPod shuffle - Apple Support
Sincerely,
- Brenden -
I have been trying to update my iPhone 4 with iOS 5 for about 30 minutes and I keep getting the same thing. It says,"There was a problem downloading the software for the iPhone. The network connection could not be established." What do I need to do to solve this problem?
iOS: Resolving update and restore alert messages
For error -50: See error 13 and 14:
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network. -
i try to update my iphone by the air and then its become to recovery mode i use itunes to update its written there was a problem downloading software
please help meYou cannot downgrade but as modular suggests you may want to restore the phone from your backup. If that still doesn't work then restore as a new phone.
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I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?
try rebooting your computer.
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Why everytime when i try to download iTunes it says " there is a problem with this Windows Installer package. A program required for this install to complete could not be wrong". What should i do to download it?
Repair your Apple software update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU, go to Control Panel:
START/CONTROL PANEL/Programs n Features/highlight ASU and click REPAIR, -
I'm trying to download an epsiode of Dr. Who, but the download is saying it will take 24 hours, and then it stops and says "there was a problem downloading; an unknown error occured (50). How can I fix this? I don't think it's my internet, it's really pretty fast.
Thanks!Try fixing up the validation issues...
http://www.feedvalidator.org/check.cgi?url=http%3A%2F%2Fwww.stereogol.com%2Faudi o%2Fwimpy_podcast.php
Not promising it will help, but it's worth a shot. -
Okay, so I try to download and every time it says "There was an error creating a temporary file that is needed to complete the installation".
Anyone know how to fix this?
Please help. I can't get it to work. I've tried uninstalling and it says the same thing. Is there anyway anyone can help me?HELP!!!! PLEASE!!!!!
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Using
Mac (21.5-inch Late 2009), OS X Mavericks (10.9)
My iMac suddenly restarted on its own, saying there was a problem. When I saw that, I noticed iPhoto was "finding discrepancies and is now rebuilding my entire library." Am currently repairing permissions and running Intego virus scan. Ideas? Thanks...RalphThanks Kirk and Thomas....I did appear to have a kernel panic. The contents of the panic are shown below. I used disc permissions repair on the internal and external drives and all seem to be ok. iPhoto is completely rebuilt and all is well there. I use Time Machine and a dedicated hard drive for its contents. Been using Macs since my original computer....a brand new Mac II.....this is a new experience. Here's the info displayed on the panic. Thanks a bunch...Ralph
Anonymous UUID: 9B916146-180D-BE8C-5A9D-ABC23CCA6DBF
Fri Feb 13 20:04:49 2015
panic(cpu 2 caller 0xffffff800b65518d): "a freed zone element has been modified: expected 0xdb989fca874ef542 but found 0xffffff800bc73bb0, bits changed 0x2467604a8c89cef2, at offset 0 of 256 in zone: kalloc.256"@/SourceCache/xnu/xnu-2422.115.10/osfmk/kern/zalloc.c:461
Backtrace (CPU 2), Frame : Return Address
0xffffff8017f6b390 : 0xffffff800b623139
0xffffff8017f6b410 : 0xffffff800b65518d
0xffffff8017f6b450 : 0xffffff800b65296f
0xffffff8017f6b4b0 : 0xffffff800b652249
0xffffff8017f6b5b0 : 0xffffff800b62abff
0xffffff8017f6b5e0 : 0xffffff800ba4f98d
0xffffff8017f6b610 : 0xffffff800babb287
0xffffff8017f6b660 : 0xffffff7f8bc85032
0xffffff8017f6b680 : 0xffffff7f8bc84309
0xffffff8017f6b6b0 : 0xffffff7f8bf9b7f5
0xffffff8017f6b730 : 0xffffff7f8bf9abf6
0xffffff8017f6b790 : 0xffffff7f8bbf3720
0xffffff8017f6b7e0 : 0xffffff7f8bbf5cef
0xffffff8017f6b840 : 0xffffff7f8bbfb4a7
0xffffff8017f6b900 : 0xffffff800b80e9ee
0xffffff8017f6b960 : 0xffffff800b7c636c
0xffffff8017f6ba60 : 0xffffff800b801566
0xffffff8017f6bab0 : 0xffffff800b7c8b06
0xffffff8017f6bb10 : 0xffffff800b972381
0xffffff8017f6bb60 : 0xffffff800b8015d6
0xffffff8017f6bbb0 : 0xffffff800b8086ac
0xffffff8017f6bca0 : 0xffffff800b804eb7
0xffffff8017f6bd40 : 0xffffff800b80788e
0xffffff8017f6bd90 : 0xffffff800b98481f
0xffffff8017f6bdc0 : 0xffffff800b978df0
0xffffff8017f6be70 : 0xffffff800b7fb8a6
0xffffff8017f6bea0 : 0xffffff800b7e5f13
0xffffff8017f6bed0 : 0xffffff800b7df24a
0xffffff8017f6bf40 : 0xffffff800b7e5eb7
0xffffff8017f6bf50 : 0xffffff800ba419f3
0xffffff8017f6bfb0 : 0xffffff800b6f4c86
Kernel Extensions in backtrace:
com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f8bbef000->0xffffff7f8bc13fff
com.apple.iokit.IOSCSIArchitectureModelFamily(3.6.7)[9E10AF10-FA6C-3261-B939-5D 0BC025ED9E]@0xffffff7f8bc7f000->0xffffff7f8bca9fff
com.apple.iokit.IOSCSIBlockCommandsDevice(3.6.7)[EF296673-2159-39B8-8A9C-4010FF BF952E]@0xffffff7f8bf9a000->0xffffff7f8bfaefff
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(3.6.7)[9E10AF10-FA6C-3261-B939-5D 0BC025ED9E]@0xffffff7f8bc7f000
dependency: com.apple.iokit.IOStorageFamily(1.9)[9B09B065-7F11-3241-B194-B72E5C23548B]@0xff ffff7f8bbef000
BSD process name corresponding to current thread: launchd
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Wed Dec 17 19:05:52 PST 2014; root:xnu-2422.115.10~1/RELEASE_X86_64
Kernel UUID: 45486BF2-BDDE-34CB-8C71-606FF3FE181B
Kernel slide: 0x000000000b400000
Kernel text base: 0xffffff800b600000
System model name: iMac14,1 (Mac-031B6874CF7F642A)
System uptime in nanoseconds: 155775824629548
last loaded kext at 48168719622545: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8d6f4000, size 20480)
last unloaded kext at 48228764926590: com.apple.driver.AppleUSBCDC 4.2.1b5 (addr 0xffffff7f8d6f4000, size 16384)
loaded kexts:
com.intego.virusbarrier.kext.realtime 217
com.intego.netbarrier.kext.network 177
com.intego.netbarrier.kext.process 177
com.intego.netbarrier.kext.monitor 177
com.apple.filesystems.smbfs 2.0.3
com.apple.iokit.IOBluetoothSerialManager 4.2.7f4
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.34
com.apple.driver.ApplePlatformEnabler 2.0.9d7
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f4
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.8
com.apple.driver.AppleIntelFramebufferAzul 8.2.8
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.AppleUSBODD 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleSDXC 1.5.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 842.21.65
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBXHCI 683.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.iokit.IOBluetoothFamily 4.2.7f4
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f4
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.iokit.IOAcceleratorFamily2 98.24
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDMouse 180.9
com.apple.driver.AppleHIDMouse 180.9
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 640.36
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
System Profile:
Model: iMac14,1, BootROM IM141.0118.B01, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.14f19
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54343531533641465238412D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x111), Broadcom BCM43xx 1.0 (6.30.223.154.65)
Bluetooth: Version 4.2.7f4 15112, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: Hub
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Keyboard Hub
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
USB Device: Hub
USB Device: Hub
USB Device: BUFFALO INC. USB-SATA Bridge
USB Device: BUFFALO INC. USB-SATA Bridge
USB Device: BUFFALO INC.USB-SATA Bridge
USB Device: Apple USB SuperDrive
Thunderbolt Bus: iMac, Apple Inc., 23.10
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