I cant download iphoto from the app store saying that it belongs to another apple id and i would have to buy it but its not giving me an option to buy it what am i suppose to do

i cant download iphoto from the app store saying that it belongs to another apple id and i would have to buy it but its not giving me an option to buy it what am i suppose to do.

Contact App Store support. They're the only folks who can help with account issues.

Similar Messages

  • HT4927 I have just downloaded iPhoto from the app store. The photo library from my old laptop was backed up on an external hard drive and I retrieved the photos from there.  Now when I open the photos on my new Mac Book Pro, they are small - am I missing

    I have just downloaded iPhoto from the app store. The photo library from my old laptop was backed up on an external hard drive and I retrieved the photos from there.  Now when I open the photos on my new Mac Book Pro, they are small - am I missing something?
    I am using 10.8.2 Mountain Lion btw

    I dragged the Photo library icon from the backup drive on to iPhoto on the laptop
    That means you imported one Library to another.
    Never import one Library to another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
    So the reason you're seeing small photos is because you're seeing the iPhoto thumbnails from the back up library.
    So, what to do?
    Do you still have the back up? If so, trash this bunged up library and restore from the back up again. HOw to restore will depend entirely on how you made the back up, but no version of restoring includes importing the library.
    Regards
    TD

  • The App Store say that my payment method is declined why and it was ok before

    The App Store say that my payment method is declined why and it was ok before

    Apple doesn't answer questions here. Everyone here is a user so we wouldn't know about why there is an issue with your account. If it is a bank card, then you need to check with the bank.

  • I just downloaded iphoto from the app store and now it tells me I have an update but it tells me I need to sign on to the user name I used when I purchased the upgrade. I am in the correct username. Whats wrong?

    I just downloaded iPhoto upgrade for my Macbook. I just bought Lion and wanted to upgrade my iLife suite. I downloaded this and it works great. I looked the other day at the App Store and saw it said upgrade beside iPhoto. I clicked it and it told me to sign in as the username I bought the upgrade from. I am in the correct log in.
    Also I have Lion and it is amazing but it says download beside it. I have Lion and I don't need to download it again. I click it and it reinstalls it to my computer just to tell me that it cannot be installed. Whats up with these situations?

    Welcome to the Apple Support Communities,
    I had a similar issue and it was an easy fix for me. First you need to log out of your account completely in the Mac App Store. Quit the application. Re-open the Mac App Store. Click log-in, enter your Apple-ID and password. Now when the screen pops-up that has all of your billing/credit card information on it DO NOT select done. Instead select View my Account, then select View hidden purchases. There you should be able to find iPhoto. Hope this helps if not let me know. I'm still searching solutions for you.
    Connor

  • TS1702 I cant download applications from the app store

    when i want to download any application from the app store an error occurs..
    after pressing the "install app" button, the icon of the app appears on the springbord with "waiting" written below it (as if its going to start downloading), but suddenly a messege appears saying (unable to download application      "app's name" will be avaliable for download when you log in to the iTunes Store on your computer) and even when I download apps from computer and want to transfer them to iphone using automatic sharing, same problem occurs (and the automatic sharing is turned on)
    How can I fix this error??

    Upgrade your itunes to the latest version.
    upgrade your phone to 5.1.1

  • Cant download updates from the app store

    i cant download the updates for safari and iphoto and aperture (NOV 1, 2012 updates)

    Change App Store
    1. Tap "Settings"
    2. Tap "iTunes & App Stores"
    3. Tap on your Apple ID
    4.Tap "View Apple ID"
    5. Enter your user name and password.
    6. Tap "Country/Region."
    7. Tap "Change Country/Region"
    8. Select the country/region where you are located; re-select country/region even if it is correct
    9. Tap "Done".
    Note: If the change doesn't take effect, sign out of account and sign in again.

  • Cant download lion from the app store, it says i dont have space but i checked, i have 40 gb free..

    it says i dont have space but i checked, i have 40 gb free..

    how much RAM or memory do you have,
    go to >about this mac to find out. Lion needs a minimum of 2gb.
    Also, the hard drive in which you are installing lion needs to have the free space.

  • I have a MacBook running OS X v10.6.8 and I'm trying to upgrade to Mouton Lion but I can"t download it from the app store. It says I need a intel core duo which i have. does anyone know whats happening here?

    I have a MacBook running OS X v10.6.8 and I'm trying to upgrade to Mouton Lion but I can"t download it from the app store. It says I need a intel core duo which i have. does anyone know whats happening here?

    Check that your computer is compatible with Mountain Lion.
    To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
    MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
    MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
    Your Mac needs:
    OS X v10.6.8 or OS X Lion already installed
    2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)
    8 GB or more of available space
    If your computer isn't compatible, you might be able to upgrade to Lion. 
    Computer Compatibility - Lion
    Check to make sure your applications are compatible. PowerPC applications are no longer supported.      
    Application Compatibility
    You can also check which applications are PowerPC by going to the  menu, select About this Mac, click on More info…, then click System Report and select Software/Applications.

  • Why cant i buy download anything from the app store after the new ios7 update?

    Why cant I download anything from the app store after updating to the ios7.02 system?

    Do you have a song or podcast in iTunes that did not finish downloading? If you do - finish that one first. The apps will not update until that download is complete.
    If that doesn't do it - sign out of your account - Settings>Store>Apple ID - sign out. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button. Go back to Settings>Store>Sign in and sign in again and see if you can tap on one app and start the download.

  • I cannot turn on automatically download in my settings. I cannot download anything from the app store...once I sign in it says downloading but them goes back like I never signed in

    I cannot turn on automatically download in my settings. I cannot download anything from the app store...once I sign in it says downloading but them goes back like I never signed in what do I do ?

    Welcome to the Apple Support Communities,
    I had a similar issue and it was an easy fix for me. First you need to log out of your account completely in the Mac App Store. Quit the application. Re-open the Mac App Store. Click log-in, enter your Apple-ID and password. Now when the screen pops-up that has all of your billing/credit card information on it DO NOT select done. Instead select View my Account, then select View hidden purchases. There you should be able to find iPhoto. Hope this helps if not let me know. I'm still searching solutions for you.
    Connor

  • I bought a Mac Book Pro retina display, Serial Number  C02J2****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. t

    I bought a Mac Book Pro retina display, Serial Number  C02J*****2, on 8/11/2012. Unfortunately, I am unable to download updates from the App store.Whenever I tried to download updates, it shows me an error message, "we could not complete your request. there is an error in the App Store. Try again later (100). Your Apple ID has been disabled, contact iTune support". However,the problem still persists even after my password has been successfully reset. What is is the error in the app store? I really need help to resolve this issue.
    Moreover,I also need help how to update to the mountain lion free of charge as my Mac pro is four(4) days old.
    Sincerely
    Asrat Kahsay
    N.B. I'M not exactly sure the operating system is "Mac OS X v10.7.x". However, I do know for sure it's Mac OS X v10.7.4
    <Edited by Host>

    The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
    The OS X Mt Lion up-to-date program;
    http://www.apple.com/osx/uptodate/

  • Hacked Message: Your Apple ID was just used to download Podcasts from the App Store on a computer or device that had not previously been associated with that Apple ID

    So I just got a message from Apple saying
    "Your Apple ID was just used to download Podcasts from the App Store on a computer or device that had not previously been associated with that Apple ID"
    I am new to Apple products and signed up to the app store about an hour before but have not downloaded any apps yet.
    I also turned on iCloud Drive.
    Neither of these are Podcasts and I do not have any Podcasts on my device.
    The message is a really poor warning, it could for instance list the IP address which would immediately tell me if it was me.
    It could list what type of device it was.
    It could list what Podcast was downloaded.
    But no, just some random message, probably generated by the really bad default iPhone settings that put ease of use before security.
    I have a long complex password that I do not want ot have to change just because Apple generates a stupid message.
    On Google you have a log of all logins and devices, is there something similar with Apple, so I can figure this out?

    Kroll17 wrote:
    I don't know, I thought it was pretty clear
    "was just used to download Podcasts from the App Store"
    it said it was used to download a Podcast from the App Store
    I have not down downloaded any podcasts and there are no podcasts in the podcasts app, of course if Apple were to list the podcast that was downloaded, the IP address and the device it might help one dismiss the message.
    I am running the latest v8.1.1 although how the version of my OS related to a message generated by Apple servers is beyond me, unless my device is not authenticating properly so Apple thinks I am someone else but then as I have not downloaded any Podcasts that would not seem to be the issue.
    It does NOT say you downloaded a podcast. First, podcasts are not downloaded from the App Store; they are downloaded from the iTunes store.
    It's very clear to me; the app named  "Podcasts" was downloaded, not a podcast. "Podcasts" is a app provided by Apple for managing and downloading podcasts.

  • HT204088 how to I find out the most recent deductions to my account from the app store (say, for a recent download for additional functionality on a iPad game)

    How to I find out the most recent deductions to my account from the app store (say, for a recent download for additional functionality on a iPad game). Much as I try, I can't seem to get to see my account in enough detail to see what I have spent downloading apps to the ipad.

    You need to punch in the passcode for any purchase right, not just for new apps??
    If one of the other students, or anyone else, got access to your iTunes Store account, necessary to make any purchases, then they'd have all the information they'd need to also make in-app purchases. But an in-app purchase can only be made through the account through which the original app was purchased. Either your son bought the game (free or paid) and then shared it with someone else along with the account information (necessary to authorize the app on someone else's device), or someone else downloaded the game as well, not just made in-app purchases.
    In any case, changing your iTunes Store password should now have cut off any such unauthorized activity, though of course if your son gives the new password out, you'll be back to square one.
    Regards.

  • Will downloading Lion from the App Store (previously purchased) while on Mountain Lion erase my current OS?

    All,
    I'm trying to download Lion from the App Store to make a bootable external hard drive. My concern is that the app store gives me a warning: "OS X 10.8 is already installed on this computer. Are you sure you want to download OS X 10.7?"
    I'm not sure what this means and I would prefer not to risk erasing my current operating system. Does anyone have an idea?
    Thank you in advance.

    Futhermore, I can't believe that the App Store allows you to download OS X Lion while you are in OS X Mountain Lion, because normally the App Store gives an error because you are running a newer Mac OS X.
    If you just download OS X Lion, you won't lose OS X Mountain Lion, because just the installer will be downloaded onto the Applications folder. When the download finishes, the installer will show up, so close it, and use Lion Diskmaker to create an external drive with OS X Lion > http://liondiskmaker.com
    As you are running OS X Mountain Lion, I recommend you to make an external drive with OS X Mountain Lion instead, if you can. That's because probably you will want to reinstall OS X Mountain Lion and not Lion

  • Can't update iphoto from the apps store

    I purchased iphoto from the apps store (version 9.1.1) to replace/upgrade the version that came with my 2008 imac, but have been unable to update to the current version 9.1.5. When I attempt to update (and the apps store tells me there is an update available for my purchase) a dialog box tells me to log into the account which i used to purchase the program notwithstanding that I am logged into the account.  Any suggestions as how to solve this problem?

    I imagine if you delete the iPhoto app, you should be able to download and install the current version from the app store without problem. The conflict is probably because the version you purchased is disc based.
    Prior to doing this, make sure you backup your hard drive so that you can restore in case you accidentally delete something that you need.

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