I cant get into my ipod, it keeps saying connect to itunes, but it cant unlock my phone. Please help..
I cant get into my Ipod. It keeps saing "connect to Itunes" Please help..
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.
Similar Messages
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my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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IPhone keeps saying connect to iTunes but won't restore what should I do?
I bought a 5C and it was working fine, but needed an update and had the person I bought the phone off had their iCloud still on. I asked them for the password but as he didn't know me he said he didn't trust me so I looked online and it said to force it to restore I should put it in DFU mode then plug it in to iTunes and it will restore. Now it just displays a iTunes logo (in red) and a lightning cable and arrow. Basically telling me to plug the phone into iTunes but i do and it won't restore, i try to restore it and it says error 1, 3,18 or 2006. SOMEONE PLEASE HELP! What should I do?
Hello jxshurobinson,
I'm sorry to hear you are having issues with your iPhone. If you are having issues restoring your iPhone and are just seeing the Connect to iTunes screen, you may find the following articles helpful:
Resolve iOS update and restore errors in iTunes - Apple Support
Resolve iOS update and restore errors - Apple Support
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Also, from your description, it sounds like the phone may have still been Activation Locked to the previous owner's account. If that is the case, you may also find this article useful:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account - Apple Support
Sincerely,
- Brenden -
my phone wont go off the connect to itunes screen t when i plug it up,it does nothing????
C Mawle wrote:
Thanks. I have followed all the instructions as recommended and nothing has worked so it looks like the restore/update may have been interrupted - would loss of internet connection do this?
Yes it would, possibly even brick it.
Have successfully connected my ipod nano with iTunes so looks like the device driver is working.
Can I use my ipod nano USB connector to check?
It is not much help to you, since the device that you need still not recognized.
Anyway looks like I may have to swallow the loss of data. Have set-up a call for tomorrow with Apple support so will wait until after this before doing the factory restore!
Good luck, but if you expect miracle from that call good luck again. -
been working for 4 hours to get this thing to work.
Here is a clickable link for placing in recovery mode
Recovery Mode -
Ever since the middle of April my facetime stoped working for some apparent reason. When i try to make a call it say connecting then connection failed, and when someone calls me , it'll say connecting and then connection failed . Ive tried rebooting the computer and everything. I have Mac OS X 10.7.5 and my facetime is the 1.1.1 version . can someone pease help me. thank you
Apple issued a knowledge base article April 16, 2014: http://support.apple.com/kb/TS5419 noting the requirements for software update to be compatible with FaceTime.
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3rd gen appletv that keeps saying connect to itunes
I have a 3rd gen Apple TV that keeps saying connect to iTunes but I have to disconnect from iTunes and then re-connect to make it work. I have two other apple TVs (one 3rd gen and one 1st gen) that don't have this problem. I have them hard wired into a NETGEAR gigabit router and switches. I have reserved the IP addresses for the computer with iTunes and the Apple TVs so its not being reassigned another IP address. I can't for the life of me get this one Apple TV to stay connected to iTunes. Also, when I check the devices I can use with Airplay, this Apple TV is rarely listed as a device even when I'm streaming to it. Any help would be appreciated.
Is there left over stuff on the Mac that might be doing it? I did found an entry in localhost as leftovers from the old jailbreak, that's been fixed but I still keep getting this error.
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When I got my ipod I made an account with iTunes right from my ipod.Yesterday, I made a password lock to get into my ipod and I couldn't get into it even though I did the correct one. Now it says"connect to iTunes" BUT I can't because I never registered on the computer. I've tried holding the home and sleep/wake button for 10 sec and then only the home for 5sec and that might have reset it, but it didn't help. If any of you guys know what to do so I can unlock it I would appreciate it VERY much.
If you haven't done so install iTunes on your computer. http://www.apple.com/itunes/
Follow the instructions here: iPhone and iPod touch: Unable to update or restore -
How do i get into my ipod when it says disabled connect to itunes
how di get into my ipod when it says disabled connect to itunes
You can get into it after restoring it.
See: http://support.apple.com/kb/HT1212 -
HT1212 how do i get into my ipod when it says ipod diasabled try again in 23,000,000 minutes
how do i get into my ipod when it says disabled try again in 23,000,000 minutes
Read the article that you linked
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my ipod is disabled and says connect to itunes but when i connect it dosent let me connect cuz it says it has a passcode so i can get it out of disabled mode what can i do
Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
it says connect to itunes but i cant because a pop up comes up saying "Itunes could not connect to the IPod because it is locked with a passcode. then it says to enter the passcode, i cant because it says connect to itunes. Please Help
Place the iPOd in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
I disabled my iPod and it says connect to iTunes I tried that but it doesn't do anything and I want to get it back to the lock screen ??
iOS: Forgotten passcode or device disabled after entering wrong ...
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My daughters ipod is disabled and says 'connect to iTunes' but when we connect to iTunes it says ' cannot connect to the ipod because it is locked with a passcode ' but we can't unlock it because it is disabled, how do we fix this???
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
My iPod Touch just keeps saying "Connect to iTunes" when it is connected to iTunes. I've tried everything, too.
Since the maximum OS X version for an eMac is 10.5, how are you running OS X 10.7.5 on the eMac?
http://support.apple.com/kb/TS1591
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