I cant get itunes to work on my new Sony Vaio. Im running Windows 8.1.

i cant get itunes to work on my new Sony Vaio. Im running Windows 8.1. Anyone have a fix?

Hello philtapevans,
The following article provides information and steps that can help get iTunes installed on your computer.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Allen

Similar Messages

  • Apple Please sort out the V 11.1.4 problems as I cant get iTunes to work now. You need to have a new version asap

    Please sort out the V 11.1.4 problems as I cant get iTunes to work now. You need to have a new version asap

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Cant get Itunes to work or install

    I was listening to itunes a couple days ago, and my computer crashed and I had to do a hard reboot. Now Itunes wont open, so I tried to reinstall it and I get a message saying it cant find Itunes.msi. Any ideas?

    Now Itunes wont open, so I tried to reinstall it and I get a message saying it cant find Itunes.msi
    With those symptoms, try the procedure I outline in the following post:
    http://discussions.apple.com/thread.jspa?messageID=9694258&#9694258

  • I did the itunes update on my computer and how I cant get Itunes to work.

    I am upset, I did the typical update that I tunes gives you and now I can't get it to work at all. It says I need permission to use it, or that the moible system is not working which I am not sure what that means at all.

    Hi ladyd172!
    Try the steps listed in the following article, as I believe they will be relevant for the issue you are experiencing:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/ts1567
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • My itunes was working fine and I was using it yesterday  on my phoine and pc now i cant get itunes to work

    my Itunes stopped working  I used it since u did the phone update and it worked fine until last night  does anyone know what might have caused this to happen?

    Make sure the app is not running in the background - double click the Home key and see if you see the iTunes icon in the list at the bottom. Close it, and all of the other open apps by swiping up on the mini screen displaying right above the icon.
    Try again.
    If that doesn't work, reset your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears. Once the Home screen redisplays, try again.
    Cheers,
    GB

  • Cant get itunes to work

    I `m relatively new to the internet and ipods so i `m not the greatest technically minded person in the world when it comes to these things. My problem is that i have download Itunes 7.4 for my p.c. with windows X.P. yet every time i try to click on the windows installer icon on my desk top i keep getting the same message.
    {This installation package could not be opened. Verify that this package exists and that you can access it or contact the application vendor to be sure this is a valid windows installer package.}
    I've tried for hours on end to fix this but cant find a solution any help would be welcomed.

    seems there are also other problems with latest version of iTunes. When is APPLE/iTunes going to wake up and attend to these numerous tech problems encountered by their users? This is the only way we can get any assistance. All other methods I have tried, failed...

  • Help, i cant get itunes to work

    i posted a message a minute ago.
    when i try to open itunes it appears with the message after installed and reinstalled it.
    "itunes has encounted a problem and needs to close"
    any ideas would be much appriceated.
    only got ipod for christmas and cant use it,.
    thank you

    Have you had a look at this page? It may be of some help: iTunes for Windows: Troubleshooting unexpected quits, freezes, or launch failures

  • So i cant get itunes to work what do i do

    hey do you know how to download music without downloading the itunes to my computer?

    There is no way. Why can't you put iTunes on your computer?

  • I've changed my "My Music" folder and now I cant get iTunes to run!

    Ok, Maybe some has a fix for this - I am running Vista and I have moved my "My Music" folder from its original location to its own dedicated hard drive (F:). Now when I install and try to run any iTunes version I get the error "The folder iTunes cannot be found or created and is required. The Default location for this folder is inside the "Music" Folder." I have even gone so far as to create a Music folder under Users\"current user"\ . Does anyone have a workaround or fix to this - I will have to take this computer back if I cant get Itunes to work on it.

    IF you are able to get iTunes open you need to go into preferences and change the location of your music directory (Under Advanced) If you are unable to access iTunes you need to recreate the iTunes folder under my music... open up the directory on your F drive and copy the XML document. Place it into the iTunes directory under my music. Open that file up in an HTML editor and change the location of your files in the line that looks like this...
    file://localhost/C:/Documents%20and%20Settings/*You're Name*/My%20Documents/My%20Music/iTunes/iTunes%20Music/
    Change the C: to the F: and update the rest of the path to point to the right directory. I hope this helps!

  • HT1420 Cant get itunes to open.Error message:"its on a locked Cant get itunes to

    Cant get itunes to open.Error message:"its on a locked disk." What does this mean??!!

    ok heres what u gotta do
    yes i know its alot of steps but if you do them right it will work.
    1.remove all active versions of itunes
    2.then restart as it asks you to do, if it doesnt ask do it your self
    3.unplug ipod
    4.remove ipod software
    5. restart
    6.install the cd the ipod came w/
    7.when it asks you if you want to upgrade itunes say yes
    8.download the file
    9.intall the newest version
    10.restart
    if you have done exactly these steps(exactly in this order)then itunes should be working now

  • Help.i cant get itunes to install

    i have been trying to install itunes and i keep getting error code 2738 come up when it is installing.i have tried doing what others have said but it still will not install.what can i do please.i have a new iphone and cant get it to work without itunes installed.thanks x

    When you say that you have tried what others have said, it doesn't help the person trying to help you. You need to say what you have tried, this saves time and avoids you being told to do something you have already tried.
    I haven't encountered this error number before, but according to the Microsoft list of installer errors is means:
    "Could not access VBScript run time for custom action"
    It's just a guess, but the following might help.
    Type cmd into your search box, cmd should come up under programs. Run it with "Run as Administrator".
    Paste in the following line:
    regsvr32 scrrun.dll
    If that doesn't work, try the following:
    regsvr32 vbscript.dll

  • Cant get itunes to sync iphone or ipad or ipod

    cant get itunes to sync with iphone or other devices?

    I did that and the device driver is correct, at least there is no error triangle there. I have no third party software that should interfere, so I'm back to square one. When I plug the device in to the PC with the USB the device shows up in itunes. When I remover the USB the device disappears, so it is not finding it wirelessly. I have checked and unchecked the sync this device over wifi and reapplied the settings and still it won't hold. I don't know what else to do. Is Apple going to release a fix for this?
    When I was going thru the steps to uninstall and reinstall itunes, the apple device support program would not uninstall so I skipped it and went on. Itunes works but not wireless. Would that make a difference?
    This is frustrating that Apple would release something so flawed. Was this never tested? Seems so simple and so basic.

  • Cant get facetime to work on mini ipad

    Cant get FaceTime to work on new mini IPad....any suggestions? It keeps verifying but it will not work, it allows me to get apps. Triple checked that the Apple ID and password is correct, checked the settings to make sure they are turned on, able to get imessage, not sure what the problem could be?

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • On set up I am frozen on screen which ioS 6 cant get itunes to sync

    On set up I am frozen on screen which ioS 6 cant get itunes to sync and I can turn the IPAD mini on but has no apps and is un responsive. When checking with computer its downloaded my pictures from Old ipad but I can see no apps or differing screens.
    It is basically just a zombie machine with a screen with IOS6 on it. I have left it on with WIFI over night and still nothing.
    I only bought this yesterday
    Help

    In windows goto control panel>add and remove and uninstall itunes AND quicktime.
    Now go here and follow ALL steps for cleaning itunes and quicktime out (Don't download or install yet) http://docs.info.apple.com/article.html?artnum=93976
    Scan for malware with ewido http://www.ewido.com
    DISABLE ANTIVIRUS and security programs, then go here and instal "Quicktime WITHOUT itunes" http://www.apple.com/quicktime/download/standalone.html
    Reboot, disable antivirus again then goto apple.com and download/install itunes

  • Trying to get iTunes to work on an external drive.  Help?

    Okay, so my computer's main hard drive is pretty full, so I've been moving all my music to an external drive. The issue I'm having is that I can't get iTunes to work on that drive. I know I'm probably not phrasing this very clearly, sorry. But anyway. I've installed iTunes on the external drive, and I've moved all my music to that drive. However, the iTunes music folder is still in My Music, and iTunes "can't find" any of the music on my external drive unless I specifically go and find them.Can I tell iTunes to look at this other folder for its default library or something? Thanks for your help.

    Hello and Welcome to Apple Discussions. 
    Try following the instructions in this article:
    http://docs.info.apple.com/article.html?artnum=305451
    cheers
    mrtotes

Maybe you are looking for

  • Remote tv screen

    I  have an I mac that appears to be old [2006] and i am trying to get a remote tv screen to operate. I have connected a MAC to VGA adaptor and then to a VGA-HDMI converter also the sound lead then an HDMI lead to remote tv. Is there something I am no

  • Accounting document generate by SES

    Hi, I have a service entry sheet with several services and I accepted flag to generate the accounting document. In some cases, The system generate a line for each service in accounting document, but I don´t understand why in other cases the system ge

  • Cannot install iLife '11

    I just got my update disc, but when I put it in, it just sits there cranking for a minute or so and then ejects the DVD. I made sure my software was updated first, and did a shut-down ... but it still just ejects it. I realize this is probably not th

  • IPv6 dhcp

    I am testing IPv6 DHCP server in test lab with 3750 switch. Following is the details of the setup. Windows server 2008 r2 is configured as DHCP server. 3750 switch with ios 12.2(55)SE5 is used to connect DHCP server and client. DHCP server and client

  • I have a Maxtor 3200 which has stopped communicating with my iMac for no reason can you help i'am running the latest system

    I have a Maxtor 3200 which has stopped communicating with my iMac for no reason can you help i'am running the latest system